Front Office Executive (Receptionist)

Job Specification :

Qualification: Any Graduate / PG

Experience : 01 to 03 years (with well grooming)

Location : Gachibowli, Telangana

Job Descripition :

1. Welcome and greet patients, visitors, and attendants professionally.

2. Handle patient enquiries and provide information about hospital services.

3. Manage OPD registration and new patient entries.

4. Schedule, confirm, reschedule, and cancel doctor appointments.

5. Coordinate appointments with Gynecologists, Obstetricians, Pediatricians, and other specialists.

6. Guide patients to the respective doctors, departments, and diagnostic services.

7. Handle incoming and outgoing telephone calls.

8. Provide information about maternity packages, antenatal care, delivery services, and pediatric services.

9. Assist patients with OPD billing and payment collection.

10. Generate bills, receipts, and maintain payment records.

11. Coordinate with doctors, nurses, and other hospital departments.

12. Assist pregnant women, new mothers, and children with care and attention.

13. Handle patient complaints and resolve basic queries politely.

14. Coordinate with the medical team during emergency situations.

15. Maintain patient registration records and appointment registers.

16. Maintain patient confidentiality and data privacy.

17. Prepare daily OPD reports and front office activity reports.

18. Ensure proper maintenance and cleanliness of the reception area.

19. Follow hospital policies, procedures, and service standards.

20. Ensure patient satisfaction through effective communication and professional behavior.

Interested candidates may call or whatups resume to 8074773136

Regards,

Ms.Satya HR

Work Location: In person