Front Office Executive (Receptionist)

Front Office Executive

1. Job Description (JD)

Department: Hr/Admin

Job purpose

To manage the corporate office reception, visitor experience, telephone communications, meeting room coordination, courier handling, and administrative support while maintaining professional standards, confidentiality, and office security.

Key responsibilities

• Reception and visitor management

· Welcome visitors, clients, vendors, and senior management professionally.

· Register visitors and coordinate approvals with employees.

· Issue visitor badges and ensure visitor access procedures are followed.

· Manage visitor waiting time and overall reception experience.

• Telephone and communication management

· Answer incoming calls promptly and professionally.

· Transfer calls to the appropriate department or employee.

· Record and communicate messages accurately.

· Manage general email enquiries and reception correspondence.

• Meeting room management

· Coordinate meeting room bookings and calendars.

· Ensure meeting rooms are ready before scheduled meetings.

· Coordinate refreshments, video conferencing, and other meeting requirements.

· Avoid booking conflicts and report equipment issues.

• Courier and document handling

· Receive, record, and dispatch incoming and outgoing couriers.

· Maintain courier registers and delivery acknowledgements.

· Ensure confidential documents are handed over only to authorized recipients.

• Administrative support

· Maintain visitor, telephone, courier, and meeting room records.

· Coordinate with housekeeping, security, IT, and facility teams.

· Monitor reception stationery and other office supplies.

· Prepare daily, weekly, and monthly administrative reports.

• Security and compliance

· Follow visitor verification and access control procedures.

· Protect confidential business information.

· Report suspicious activity, security breaches, and incidents immediately.

· Comply with company policies, safety standards, and emergency procedures.

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person