Posted:3 months ago|
Platform:
Work from Office
Full Time
Roles and Responsibilities Manage front office operations, including reception, reservations, and guest check-in/check-out. Handle guest complaints and feedback in a professional manner to resolve issues promptly. Maintain accurate records of room assignments, cancellations, and no-shows. Collaborate with other departments (e.g., housekeeping) to ensure seamless service delivery. Provide exceptional customer service to maintain high levels of guest satisfaction.
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