Front office associate

Home / Job Description Hub / Hospitality / Current Front Desk Associate Job Description Template [2024] A Front Desk Associate is an individual who works at the front desk or reception area of a business, often in hospitality or customer-facing environments, to assist guests, handle inquiries, and manage administrative tasks. Use this Front Desk Associate job description template to promote your job openings and attract qualified candidates. Customize the job brief, responsibilities, requirements, and skills according to your specific needs. Contents Job Brief Responsibilities Requirements and Skills Frequently Asked Questions Related Job Descriptions Seeking qualified candidates for this role? Withe helps seasonal and volume hiring teams hit their targets in hours (instead of weeks) using virtual and in-person hiring events. Create your first event in Withe today to meet qualified candidates at scale—for free. Host a hiring event using Withe or view a job page Job Brief We are seeking a friendly and customer-focused Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for guests, providing assistance, checking them in, and ensuring a positive experience. The ideal candidate should have excellent communication skills, attention to detail, and a welcoming demeanor. Responsibilities Welcome and greet guests in a warm and professional manner Assist guests with check-in and check-out procedures Provide information about hotel facilities, services, and local attractions Handle guest inquiries and requests, including room preferences and special arrangements Ensure accurate billing and process payments from guests Coordinate with housekeeping and other departments to address guest needs Respond to guest feedback and resolve issues in a timely and satisfactory manner Maintain a neat and organized front desk area Answer phone calls and direct inquiries to the appropriate department Contribute to a positive and welcoming atmosphere for guests

Job Types: Full-time, Permanent, Fresher

Pay: ₹22,300.00 - ₹38,700.00 per month

Benefits:

• Provident Fund

Work Location: In person