Front Office Associate

Register guests and assigns rooms. Accommodates special requests whenever possible.

Assists in pre-registration and blocking of rooms for reservations.

Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.

Understands room status and room status tracking.

Knows room locations, types of rooms available, and room rates.

Coordinates room status updates with the housekeepingdepartment by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day userooms.

Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellationprocedures.

Maintains guest room keystorage, and maintains and supervises access to safe deposit boxes.

File room keys ( only for manual room key hotels)

Knows how to use front officeequipment.

Process guest check-outs.

Performing cashierrelated functionslike postingchargesto guest accounts, raising paid out's, currency exchange,

Job Types: Full-time, Permanent

Pay: ₹16,000.00 - ₹20,000.00 per month

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Provident Fund

Ability to commute/relocate:

• Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma (Preferred)

Experience:

• Hotel management: 1 year (Required)
• Microsoft Office: 1 year (Preferred)
• total work: 1 year (Required)

Language:

• Hindi (Required)
• English (Required)

Work Location: In person