Front Office Assistant

0 years

1 - 0 Lacs

Posted:11 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Greet guests warmly and assist with check-in, check-out, and room assignments.
  • Manage room reservations, cancellations, and modifications in the system.
  • Handle guest queries, requests, and complaints professionally.
  • Answer phone calls and provide accurate information about the hotel, facilities, and local area.
  • Maintain records of guests, payments, and room availability.
  • Coordinate with housekeeping and other departments to ensure smooth operations.
  • Handle billing, cash, and credit card transactions securely.
  • Ensure front desk area is clean, organized, and presentable at all times.
  • Follow hotel policies, grooming standards, and service protocols.

Job Type: Full-time

Pay: ₹9,393.34 - ₹14,126.86 per month

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