Front Desk Receptionist

We are looking for a friendly, professional, and well-organized Receptionist to be the first point of contact for our company. The role involves managing the reception area, welcoming clients and visitors, handling calls and inquiries, supporting coworking members, and assisting with basic administrative activities across our finance, gaming, and coworking operations.

Roles and responsibilities:

• Welcome and greet all clients, visitors, gaming customers, corporate clients, and business partners in a professional and friendly manner.
• Act as the first point of contact for the company and create a positive client experience.
• Handle incoming calls, emails, WhatsApp messages, and general client inquiries promptly and professionally.
• Understand client requirements and direct them to the appropriate department or concerned person.
• Manage visitor entries, appointments, meeting schedules, and reception activities.
• Coordinate with internal teams to ensure smooth handling of client requirements and requests.
• Maintain professional communication with corporate, NBFC/finance, gaming, and coworking clients.
• Maintain accurate client information, visitor records, contact details, and basic CRM records.
• Assist with client onboarding and provide basic information about company services and facilities.
• Handle basic billing, POS transactions, receipts, and payment-related coordination where required.
• Coordinate meeting rooms, coworking spaces, gaming areas, and common facilities for clients and visitors.
• Maintain confidentiality of client information, business documents, financial information, and company communications.
• Coordinate with housekeeping, security, maintenance, gaming, finance, and operations teams to maintain smooth day-to-day functioning.
• Maintain a clean, organized, and professional reception and front-office environment.
• Support management with administrative tasks, reports, documentation, printing, scanning, and data entry.
• Prepare or maintain basic daily reports relating to visitors, clients, calls, inquiries, payments, or front-office activities.
• Ensure timely follow-up on client requests and maintain good professional relationships with existing clients.
• Maintain a professional appearance, positive attitude, and service-oriented approach at all times.
• Perform any other front-office, client-relations, or administrative responsibilities assigned by management.

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person