K

Front Desk Receptionist

Kiran Fertility Centre Delhi

3 Lacs

Delhi

Posted:4 days ago

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Job Description

Kiran Infertility Center is dedicated to providing compassionate, professional, and patient-focused fertility care. We are looking for a friendly, organized, and responsible Front Desk Receptionist to welcome patients and support the smooth functioning of our clinic.

Key Responsibilities

  • Greet patients and visitors warmly and professionally.
  • Manage patient appointments, registrations, and follow-up visits.
  • Handle incoming phone calls, WhatsApp messages, and patient inquiries.
  • Coordinate appointments between patients, doctors, and medical staff.
  • Maintain patient records and ensure confidentiality of medical information.
  • Manage reception activities, patient files, and daily appointment schedules.
  • Guide patients regarding consultation timings, clinic procedures, and billing processes.
  • Assist with billing, payments, and maintaining daily records, as required.
  • Ensure the reception and waiting area remain clean, organized, and welcoming.
  • Provide courteous support to patients and their families throughout their visit.

Required Qualifications and Skills

  • Minimum qualification: 12th pass; graduation preferred.
  • Previous experience as a receptionist, preferably in a hospital, fertility clinic, or healthcare setting, is an advantage.
  • Good communication and interpersonal skills.
  • Basic computer knowledge and familiarity with MS Office.
  • Ability to manage appointments, phone calls, and multiple tasks efficiently.
  • Polite, patient, well-organized, and professional attitude.
  • Fluency in Hindi and basic English; knowledge of other local languages is an advantage.
  • Ability to maintain patient privacy and handle sensitive information responsibly.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

Skills Required

Front Desk Billing 12th Pass Healthcare Communication and Interpersonal Skills MS Office Communication

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Job Type

Full Time

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Kiran Fertility Centre Delhi

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