Front Desk Receptionist

• Patient Reception:
• Greet patients and visitors with a positive and professional demeanor.
• Register new patients and update existing patient records in the clinic management system.
• Provide necessary forms, documents, and information to patients.
• Appointment Scheduling:
• Schedule, reschedule, and confirm patient appointments via phone, email, or in-person.
• Coordinate with medical staff to ensure smooth scheduling and minimize wait times.
• Manage the appointment calendar to optimize patient flow.
• Communication:
• Answer phone calls, emails, and inquiries promptly and professionally.
• Relay messages and communicate relevant information to the appropriate staff members.
• Provide information about clinic services, procedures, and pricing to potential patients.
• Billing and Payments:
• Process patient payments, issue receipts, and maintain accurate financial records.
• Coordinate with the billing department for insurance claims, if applicable.
• Administrative Support:
• Maintain cleanliness and organization of the front desk area.
• Order and manage office supplies, ensuring adequate stock levels.
• Assist in other administrative tasks as assigned by the Clinic Manager.
• Team Collaboration:
• Collaborate effectively with the medical and administrative teams to ensure seamless clinic operations.
• Attend regular staff meetings and training sessions as required.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Education:

• Diploma (Preferred)

Experience:

• total work: 1 year (Required)

Language:

• Hindi (Preferred)
• English (Required)

Work Location: In person