Front Desk Executive

Job Title: Front Desk Executive

Location: Matrix Hospital, Mehdipatnam, Hyderabad, Telangana

Employment Type: Full-Time

Department: Front Office / Reception

About the Hospital

Matrix Hospital Mehdipatnam is a trusted multispecialty hospital offering 24/7 emergency, inpatient, and outpatient services. We provide care across gynecology, general surgery, orthopedics, general medicine, and other specialties in a patient-focused environment.

Role Overview

We are looking for a polite, proactive, and well-groomed Front Desk Executive to manage the hospital reception. The role involves welcoming patients, handling inquiries, scheduling appointments, and ensuring a smooth front-office experience.

Key Responsibilities

• Greet and assist patients and visitors at the reception.
• Handle patient registration, appointment scheduling, and basic inquiries.
• Coordinate with doctors, nursing staff, and other departments.
• Manage phone calls and maintain accurate records.
• Support billing/insurance coordination when required.
• Maintain cleanliness and professional presentation of the reception area.
• Handle patient feedback and escalate issues appropriately.

Eligibility Criteria

• Any Graduate (preferred).
• 1–3 years of experience in hospital front desk / reception / customer service (freshers with good communication skills may apply).
• Excellent communication skills in English, Telugu, and Hindi.
• Basic computer knowledge (MS Office and hospital management software preferred).
• Pleasant personality, good grooming, and ability to work in shifts.
• Willingness to work in a fast-paced hospital environment.

What We Offer

• Opportunity to work in a growing multispecialty hospital.
• Exposure to hospital operations and patient care coordination.
• Competitive salary (as per experience).
• Supportive team environment.

How to Apply

Interested candidates can send their updated resume with the subject line “Application for Front Desk Executive – Mehdipatnam” to the hospital email : matrixhospitalmp@gmail.com or whats on mobile number :* +91 8886665551*

Address: Near Pillar No. P-34, 12-2-783/12, Near Rethi Bowli Road, Dilshad Nagar Colony, Mehdipatnam, Hyderabad, Telangana – 500028

Walk-ins with documents are also welcome during working hours.

Pay: ₹10,000.00 - ₹21,000.00 per month

Benefits:

• Leave encashment
• Paid sick time

Work Location: In person