Front Desk Executive

Company: Mahalaxmi Group
Location: Pune
Department: Front Desk Executive

About Us:
Mahalaxmi Group is a dynamic real estate organization committed to delivering high-quality housing solutions with a focus on customer satisfaction. We aim to create exceptional experiences for our clients while maintaining professionalism, transparency, and efficiency in all our processes.

Position Overview:

The Front Desk Executive will be responsible for managing the organization’s front-office operations and serving as the first point of contact for visitors, clients, candidates, and employees. The role requires a professional, approachable, and well-organized individual who can effectively manage reception activities, calls, visitor coordination, meeting arrangements, and basic administrative support.

Key Responsibilities

• Greet and assist visitors, clients, candidates, and employees in a professional manner.
• Handle incoming calls, take messages, and redirect calls to the concerned person.
• Manage appointments, meetings, and conference room bookings.
• Maintain visitor, courier, and front-desk records accurately.
• Receive, sort, and distribute incoming couriers, documents, and official correspondence.
• Coordinate with housekeeping, HR, and other departments for smooth office operations.
• Maintain the reception & common areas in a clean, organized, & presentable condition.
• Assist HR & Admin teams with basic documentation, data entry & coordination activities.
• Provide information and support to employees and visitors as required.
• Ensure timely communication to the concerned employees.
• Handle routine queries & escalate issues to the appropriate person whenever required.
• Maintain confidentiality of company, employee, client, and visitor information.
• Follow policies, workplace discipline, security procedures & professional standards.
• Support day-to-day administrative activities & other tasks assigned.

Requirements

• Graduate in any discipline
• 1–3 years of experience in Front Desk, Reception, Administration, or a similar role
• Freshers with good communication skills may also be considered
• Good command of English and local language
• Presentable and professional in appearance
• Comfortable working in a fast-paced office environment
• Willingness to handle multiple responsibilities and coordinate with different teams
• Immediate joiners or candidates with a short notice period preferred

Skills Required

• Excellent verbal and written communication skills
• Strong interpersonal and customer-handling skills
• Good coordination and multitasking abilities
• Professional and pleasant personality
• Good organizational and time-management skills
• Basic knowledge of MS Office and email communication
• Problem-solving and decision-making skills
• Ability to handle calls, visitors, and queries professionally
• Attention to detail and accuracy
• Ability to maintain confidentiality

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Provident Fund

Work Location: In person