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1.0 - 6.0 years

3 - 3 Lacs

Mumbai, Mumbai Suburban

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Urgent Hiring For "Banking Operations Executive" Email process Experience - Minimum 1 year of Email process Shift- Day shift Immediate joiners preferred Package - 3 LPA - 3.5 LPA HR Kanchan 9691001643 Required Candidate profile 1 year of experience preferred in Email process Excellent verbal and written communication Candidate must have experience in Email process in BFSI OR any domail

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2.0 - 7.0 years

10 - 19 Lacs

Bengaluru, Delhi / NCR, Mumbai (All Areas)

Hybrid

Dear Greetings!!! Urgent Opening in Fraud Analytics What you would do in this role Engagement Execution Lead client engagements that may involve model development, validation, governance, strategy, transformation, implementation and end-to-end delivery of fraud analytics/management solutions Advise clients on a wide range of Fraud Management/ Analytics initiatives. Projects may involve Fraud Management advisory work for CXOs, etc. to achieve a variety of business and operational outcomes. Develop and frame Proof of Concept for key clients, where applicable Practice Enablement Mentor, groom and counsel analysts and consultants. Support development of the Practice by driving innovations, initiatives. Develop thought capital and disseminate information around current and emerging trends in Fraud Analytics and Management Support efforts of sales team to identify and win potential opportunities by assisting with RFPs, RFI. Assist in designing POVs, GTM collateral. Who we are looking for? Fraud Analytics experience at one or more Financial Services firms, or Professional Services / Risk Advisory with significant exposure to one or more of the following areas: Banking Fraud, Payment Fraud, Credit Card Fraud, Retail Fraud, Anti Money Laundering, Financial Crime, Telecom Fraud, Energy Fraud, Insurance Claims Fraud etc. Advanced skills in development and validation of fraud analytics models, strategies, visualizations. Understanding of new/ evolving methodologies/tools/technologies in the Fraud management space. Expertise in one or more domain/industry including regulations, frameworks etc. Experience in building models using AI/ML methodologies Modeling: Experience in one or more of analytical tools such as SAS, R, Python, SQL, etc. Knowledge of data processes, ETL and tools/ vendor products such as VISA AA, FICO Falcon, EWS, RSA, IBM Trusteer, SAS AML, Quantexa, Ripjar, Actimize etc. Proven experience in one of data engineering, data governance, data science roles Experience in Generative AI or Central / Supervisory banking is a plus. Strong conceptual knowledge and practical experience in the Development, Validation and Deployment of ML/AL models Hands-on programming experience with any of the analytics tools and visualization tools (Python, R, PySpark, SAS, SQL, PowerBI/ Tableau) Knowledge of big data, ML ops and cloud platforms (Azure/GCP/AWS) Strong written and oral communication skills Project management skills and the ability to manage multiple tasks concurrently Strong delivery experience of short and long term analytics projects Thanks & Regards Shweta Rawat AM-HR Mount Talent Consulting, an ISO 9001:2008 Company Consulting | Learning | Recruitments Delivering Operations @ India, US, APAC & EMEA Shweta.rawat@mounttalent.com | Website: www.mounttalent.com

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1.0 - 5.0 years

2 - 6 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Voice process ! Banking Process ! 36 k in hand !+ 2500 travel allowance ! GGN UG / Grad with 1year International BPO Customer Service Need Excellent communication skills , 5 day working , 2 day rotational off , 24*7 Shifts\ 9560028009 / 9911567769 Required Candidate profile International Voice process ! Banking Process ! 36 k in hand !+ 2500 travel allowance ! GGN Immediate Joiners , excellent communication required 9355226337 / 7303396337

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10.0 - 20.0 years

9 - 14 Lacs

Gurugram

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It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moments notice, mastering consistency in an ever-changing world thats what it takes to get there. If that's something you want to be apart of, apply today! What does a Operations Manager really do? Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role! Here at TaskUs we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager.Imagine yourself going to work with one thing on your mind: that in most companies, it’s all about the KPIs but in TaskUs it’s all about solving business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide the best possible customer experience to your clients.Operations Manager, you are also responsible for making sure that KPIs are being met consistently. You need to come up with ways in which to effectively make each employee reach their best potential. With this, you must also be creative because you need to devise effective plans on how to make each employee reach their target. As a leader, you must also gain the trust and respect of your employees because let’s face it -- how can you lead when people don’t believe you? You need to be able to reach out to them, drop by their workstations, have short chit-chats, and make them feel important. You need to be able to identify their strengths and weaknesses, take advantage of them and assign them tasks that will help them work on their weaknesses and showcase their talents. This way, you are able to manage relationships better and develop people at the same time.Requirements:So, what is it we’re looking for? Since this is a Senior Operations Manager post, we’d need someone who already has the skills to even call themselves a Manager. We’re looking for someone who has strong interpersonal skills, verbal and written communication skills and most importantly empathy. Someone who has a high affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported.We need someone who is responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. We need someone who can multitask and work in a fast-paced environment. Someone who can lead and is great in analyzing situations and data. BAU Transactions: Handling SOW for different vertical of campaign Demonstrate achievement of results e.g. business improvements, cost savings, revenue generation Liaising with different departments to ensure smooth and effective operational delivery Translate business strategy into day to day delivery Collaborating with different stakeholders for new launches if any Stakeholder management ensures there is smooth communication between all the departments. Responsible for all aspects of operations which include monitoring staffing, temporary coverage and training, delivering excellent client service Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development) Manage the day-to-day operations in accordance with requirements and SLAs set out in this SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases. Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms Drive Operations teams to deliver continuous improvement and productivity/quality gains Client Relationship Management Ensure delivery of Client KPIs/ targets including day to day service levels, customer experience, quality and compliance measures Manage and develop the operational client relationships by conducting (where appropriate) operational client review meetings and day to day ops liaison with client build and maintain strong client relationships Ensuring a smooth transition of new business Ensuring all the KPI’s delivery as per SOW agreement with the client Flag and escalate business risks timely to the client Profitability Enablement and Purview of finance & revenue Timecard management to ensure no loss of productive hours Timely update of revenue file to ensure zero discrepancies on projected vs actual revenue Timely generation of invoice Team and People Management Execute a well-defined Communication and Engagement model in place to ensure that the team understands the performance of our business and also that they understand the needs of their teams effectively managing and coaching Operations Managers and Team Leaders Provide exceptional people management, mentorship and career development to members of your team, including managers and Agents, achieve low attrition levels and high employee engagement Provide exceptional people management, mentorship and career development to members of your team, including managers and Agents, achieve low attrition levels and high employee engagement Preferred candidate profile Perks and benefits

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2.0 - 5.0 years

8 - 18 Lacs

Bengaluru

Work from Office

About this role: Wells Fargo is seeking a Fraud & Claims Operations Associate Manager. In this role, you will: Supervise a team of specialists within a fraud and claims program for proactive fraud identification, prevention, and detection, as well as ensuring the recovery, execution, and handling of claims Identify opportunities for process improvement and risk control development in fraud and claims management to maximize efficiency and enhance customer service Make supervisory decisions and resolve issues related to work distribution under direction of fraud and claims management Leverage interpretation of internal processes and procedures to establish performance standards, evaluate performance, develop training materials, and ensure compliance with internal policies, risk controls, and government regulations Collaborate and consult with customers, vendors, and other functional areas to resolve escalated issues Interact directly with fraud and claims management to develop and implement functional area policies or procedures, and to provide exceptional customer experience Manage allocation of people and financial resources for Fraud and Claims Operations Mentor and guide talent development of direct reports and assist in hiring talent Required Qualifications: 2+ years of Financial Services , Fraud, or Investigation experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Graduate or PG with 2+ years of experience in Backoffice Banking operation 1+ years Leadership experience Ability to manage a team of 15 and above Excellent verbal, written, and interpersonal communication skills Ability to facilitate new learning to staff as information, systems, and processes change Ability to assess issues, make quick decisions, implement solutions, and influence change Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important Excellent knowledge on MS Office (Power point, Excel)

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1.0 - 6.0 years

3 - 7 Lacs

Bengaluru

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Dear Candidates, Huge Opening for Fraud / Sanction Screening / Risk investigator Sal up to 7ctc Job Responsibilities: Monitor fraud queues to eliminate the fraud risk from the customer accounts and ensure risky transactions are stopped Conduct thorough investigations using internal tools to detect fraudulent activity Review chargeback data to identify meaningful patterns Deliver a best-in-class, truly delightful experience to Toast restaurants and prospects through successful communication (both written and verbal) Provide insights on fraud trends for different Toast fintech products Discuss and work on the escalations to provide best solutions for customers Suggest and implement improvements to existing fraud SOPs and methodologies Provide insights to Data Analyst, Product and Engineering Teams to improve the existing fraud tools and procedures. Roles : Transaction Monitoring. Risk Assessment & Management. Fraud and Financial Crime Prevention. Internal Controls and Monitoring. Reporting and Documentation. Fraud and Financial Crime Prevention. Liaison with Regulators and Auditors. Risk Mitigation Strategy Development. CDD/EDD/PEP SAR/ATO/MONEY MULE Sanction Screening Desired Candidate Profile: Possess good analytical skills - detail oriented Possess good communication skills, both oral and written With min 1 years Exp and above Mandatory Have a good attitude - should be committed to the work Work Location Bangalore Looking for International Banking Experience Qualifications & Experience: Education: Graduate with Exp can apply Experience: 1-7years of experience in risk management, compliance, or internal audit. Experience in financial services, banking, or the relevant industry is a plus . Call HR Gayathri- 9538878905 Email ID - gayathri@thejobfactory.co.in

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2.0 - 7.0 years

4 - 7 Lacs

Bangalore/Bengaluru

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Desired Candidate Profile Experience required- Need minimum 2 years of experience in international fraud investigation. Salary- 7.5LPA+ incentives Shift- US Location- Hebbal call aditi@7795311459 Apoorva 9986600010 Roles and Responsibilities Main responsibilities Conduct investigations into allegations of complex fraud using specialist knowledge in interviewing techniques, document analysis and exhibit handling etc . Investigate and research cases and potentially suspicious situations; efficiently arriving at sound risk-based conclusions in order to minimize fraud losses. Prepare regulatory and investigative reports (SARs). Identify fraud trends and communicate observations to management.. Identify internal procedural violations and recommend actions to mitigate reoccurrence Demonstrate sound judgment and decision making in the context of regulatory requirements, Bank policies, and industry best practices. Demonstrated Fraud management expertise and support through every step of improving anti-fraud strategy including analyzing current processes, implementing new processes, and constantly refining and improving the approach to fraud detection and prevention. Demonstrated knowledge of the associated processes, procedures, controls, and documentation associated with Fraud reviews

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1.0 - 6.0 years

4 - 7 Lacs

Bangalore/Bengaluru

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Desired Candidate Profile Experience required- Need minimum 1 years of experience in international fraud investigation. Salary- upto LPA+ incentives Shift- US Location- Hebbal pooja@9886112704 Mayur@9343402211 Roles and Responsibilities Main responsibilities Conduct investigations into allegations of complex fraud using specialist knowledge in interviewing techniques, document analysis and exhibit handling etc . Investigate and research cases and potentially suspicious situations; efficiently arriving at sound risk-based conclusions in order to minimize fraud losses. Prepare regulatory and investigative reports (SARs). Identify fraud trends and communicate observations to management.. Identify internal procedural violations and recommend actions to mitigate reoccurrence Demonstrate sound judgment and decision making in the context of regulatory requirements, Bank policies, and industry best practices. Demonstrated Fraud management expertise and support through every step of improving anti-fraud strategy including analyzing current processes, implementing new processes, and constantly refining and improving the approach to fraud detection and prevention. Demonstrated knowledge of the associated processes, procedures, controls, and documentation associated with Fraud reviews

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2.0 - 6.0 years

5 - 8 Lacs

Bengaluru

Work from Office

Analyze financial transactions and account activity to identify unusual activity to identify unusual or suspicious patterns. • Conducting in-depth investigations into potential fraud cases, which may involve gathering evidence. • Performing 360 Reviews on the Alert which has been triggered due to violation of threshold set for the systems for Fraud types (i.e.- ATO, PTO, TOA, ID Theft, ATO Scam, First Party Frauds etc.) • Conduct 360 fraud reviews for the customers profiles and responsible for detecting and mitigating core banking, payments, fraud, and account opening red flags. Implemented solutions to fraud problems across ATO’s, P2P Payments, ACH kiting, check kiting, and wire fraud • Multiple investigations into whistle blower complaints concerning account hijacking, transactional frauds, funds transfer return, checks (RDC, Thea) or ACH transactions that provided real time decisions on credit card, loan, and Zelle fraud red flags • Combined retroactive analysis with current state fraud control assessments to implement technology and process framework that provided real time decisions on fraud strategy and overall fraud assessment • Liaison with internal and external counterparts to perform end-to-end alert reviews (360 review) from fraud alert generation through to SAR filing. • Analyze data trends and out of pattern activities to assimilate the next course of action (Case closure, Reimbursements, or escalation) • Adjudicate the fraud type and apply relevant mitigation steps basis policies and procedures

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1.0 - 6.0 years

4 - 8 Lacs

Bengaluru

Work from Office

Hello Everyone Role: Fraud Investigation Domain : Investment Banking Experience : 1Years - 5 years Location: Bangalore (No Relocation ) Notice period: immediate to 15 days Job Description- Analyze financial transactions and account activity to identify unusual activity to identify unusual or suspicious patterns. • Conducting in-depth investigations into potential fraud cases, which may involve gathering evidence. • Performing 360 Reviews on the Alert which has been triggered due to violation of threshold set for the systems for Fraud types (i.e.- ATO, PTO, TOA, ID Theft, ATO Scam, First Party Frauds etc.) • Conduct 360 fraud reviews for the customers profiles and responsible for detecting and mitigating core banking, payments, fraud, and account opening red flags. Implemented solutions to fraud problems across ATOs, P2P Payments, ACH kiting, check kiting, and wire fraud • Multiple investigations into whistle blower complaints concerning account hijacking, transactional frauds, funds transfer return, checks (RDC, Thea) or ACH transactions that provided real time decisions on credit card, loan, and Zelle fraud red flags • Combined retroactive analysis with current state fraud control assessments to implement technology and process framework that provided real time decisions on fraud strategy and overall fraud assessment • Liaison with internal and external counterparts to perform end-to-end alert reviews (360 review) from fraud alert generation through to SAR filing. • Analyze data trends and out of pattern activities to assimilate the next course of action (Case closure, Reimbursements, or escalation) • Adjudicate the fraud type and apply relevant mitigation steps basis policies and procedures Interested Candidates can share their resume with " vaishnavi.s@twsol.com"

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1.0 - 6.0 years

1 - 4 Lacs

Chennai

Work from Office

Roles and Responsibilities Conduct thorough investigations into chargeback disputes, including reviewing transaction history, notes, and other relevant data. Identify potential fraudulent activities by analyzing patterns and trends in dispute cases. Collaborate with internal teams to resolve disputes through negotiation or escalation when necessary. Develop strong relationships with merchants to understand their needs and provide effective solutions for resolving chargeback issues. Stay up-to-date on industry regulations, policies, and procedures related to credit cards and dispute resolution.

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0.0 - 5.0 years

3 - 8 Lacs

Noida, Gurugram

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Hiring for US and UK Brands need excellent communication skills UG/Grad with experience and freshers eligible salary upto 8.5 LPA/unlimited performance based incentives 5 days working/2 days offs loc ; Gurgaon/Noida MOB - Pratham - 9818489759

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1.0 - 5.0 years

2 - 4 Lacs

Noida

Work from Office

Hiring For Voice process !! Banking Process !! 29 k in hand + 4 k travel allowance !! NOIDA sec 128 Grad with 2 year International BPO Customer Service with upselling experience is mandatory Day shifts , Need Excellent communication skills , Required Candidate profile EXCELLENT COMMUNICATION SKILLS* Immediate Joiners 9355226337 / 9560028009 / 9911567769

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4.0 - 9.0 years

3 - 8 Lacs

Guwahati, Chennai

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Locations having Openings: Chennai & Guwahati Brief Job Description: Patrol Duties Routine Patrols: Building and Grounds Inspection: Access Control & Frisking Entry and Exit Points: Visitor Management: Visitor and Employee Frisking: Incident Response Emergency Response: Incident Reporting: Surveillance CCTV Monitoring Suspicious Activity Maintenance Checks Documentation Daily Operation Logs Visitor Logs Dock Management Dock Operation Special Task Assigned by Management Special Task Interested and eligible candidates may forward their resumes to sarayu.srinivasan@proconnectlogistics.com

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1.0 - 3.0 years

3 - 6 Lacs

Bengaluru

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• Analyze financial transactions and account activity to identify unusual activity to identify unusual or suspicious patterns. • Conducting in-depth investigations into potential fraud cases, which may involve gathering evidence. • Performing 360 Reviews on the Alert which has been triggered due to violation of threshold set for the systems for Fraud types (i.e.- ATO, PTO, TOA, ID Theft, ATO Scam, First Party Frauds etc.) • Conduct 360 fraud reviews for the customers profiles and responsible for detecting and mitigating core banking, payments, fraud, and account opening red flags. Implemented solutions to fraud problems across ATO’s, P2P Payments, ACH kiting, check kiting, and wire fraud • Multiple investigations into whistle blower complaints concerning account hijacking, transactional frauds, funds transfer return, checks (RDC, Thea) or ACH transactions that provided real time decisions on credit card, loan, and Zelle fraud red flags • Combined retroactive analysis with current state fraud control assessments to implement technology and process framework that provided real time decisions on fraud strategy and overall fraud assessment • Liaison with internal and external counterparts to perform end-to-end alert reviews (360 review) from fraud alert generation through to SAR filing. • Analyze data trends and out of pattern activities to assimilate the next course of action (Case closure, Reimbursements, or escalation) • Adjudicate the fraud type and apply relevant mitigation steps basis policies and procedures Role & responsibilities Preferred candidate profile

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2.0 - 3.0 years

2 - 7 Lacs

Bengaluru

Work from Office

Analyze financial transactions and account activity to identify unusual activity to identify unusual or suspicious patterns. Conducting in-depth investigations into potential fraud cases, which may involve gathering evidence. Performing 360 Reviews on the Alert which has been triggered due to violation of threshold set for the systems for Fraud types (i.e.- ATO, PTO, TOA, ID Theft, ATO Scam, First Party Frauds etc.). Conduct 360 fraud reviews for the customers profiles and responsible for detecting and mitigating core banking, payments, fraud, and account opening red flags. Implemented solutions to fraud problems across ATOs, P2P Payments, ACH kiting, check kiting, and wire fraud. Multiple investigations into whistle blower complaints concerning account hijacking, transactional frauds, funds transfer return, checks (RDC, Thea) or ACH transactions that provided real time decisions on credit card, loan, and Zelle fraud red flags. Combined retroactive analysis with current state fraud control assessments to implement technology and process framework that provided real time decisions on fraud strategy and overall fraud assessment. Liaison with internal and external counterparts to perform end-to-end alert reviews (360 review) from fraud alert generation through to SAR filing. Analyze data trends and out of pattern activities to assimilate the next course of action (Case closure, Reimbursements, or escalation). Adjudicate the fraud type and apply relevant mitigation steps basis policies and procedures. Immediate joiners only Interested, share your resume at bindhumadhuri.b@twsol.com OR connect 7075581700 (Only via chat, no calls please)

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2.0 - 4.0 years

5 - 8 Lacs

Bengaluru

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Role & responsibilities Analyze financial transactions and account activity to identify unusual activity to identify unusual or suspicious patterns. • Conducting in-depth investigations into potential fraud cases, which may involve gathering evidence. • Performing 360 Reviews on the Alert which has been triggered due to violation of threshold set for the systems for Fraud types (i.e.- ATO, PTO, TOA, ID Theft, ATO Scam, First Party Frauds etc.) • Conduct 360 fraud reviews for the customers profiles and responsible for detecting and mitigating core banking, payments, fraud, and account opening red flags. Implemented solutions to fraud problems across ATOs, P2P Payments, ACH kiting, check kiting, and wire fraud • Multiple investigations into whistle blower complaints concerning account hijacking, transactional frauds, funds transfer return, checks (RDC, Thea) or ACH transactions that provided real time decisions on credit card, loan, and Zelle fraud red flags • Combined retroactive analysis with current state fraud control assessments to implement technology and process framework that provided real time decisions on fraud strategy and overall fraud assessment • Liaison with internal and external counterparts to perform end-to-end alert reviews (360 review) from fraud alert generation through to SAR filing. • Analyze data trends and out of pattern activities to assimilate the next course of action (Case closure, Reimbursements, or escalation) • Adjudicate the fraud type and apply relevant mitigation steps basis policies and procedures Preferred candidate profile

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2.0 - 5.0 years

3 - 8 Lacs

Bengaluru

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Role & responsibilities: Analyze financial transactions and account activity to identify unusual activity to identify unusual or suspicious patterns. Conducting in-depth investigations into potential fraud cases, which may involve gathering evidence. Performing 360 Reviews on the Alert which has been triggered due to violation of threshold set for the systems for Fraud types (i.e.- ATO, PTO, TOA, ID Theft, ATO Scam, First Party Frauds etc.) Conduct 360 fraud reviews for the customers profiles and responsible for detecting and mitigating core banking, payments, fraud, and account opening red flags. Implemented solutions to fraud problems across ATOs, P2P Payments, ACH kiting, check kiting, and wire fraud Multiple investigations into whistle blower complaints concerning account hijacking, transactional frauds, funds transfer return, checks (RDC, Thea) or ACH transactions that provided real time decisions on credit card, loan, and Zelle fraud red flags Combined retroactive analysis with current state fraud control assessments to implement technology and process framework that provided real time decisions on fraud strategy and overall fraud assessment Liaison with internal and external counterparts to perform end-to-end alert reviews (360 review) from fraud alert generation through to SAR filing. Analyze data trends and out of pattern activities to assimilate the next course of action (Case closure, Reimbursements, or escalation) • Adjudicate the fraud type and apply relevant mitigation steps basis policies and procedures

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1.0 - 5.0 years

4 - 7 Lacs

Bengaluru

Work from Office

Hiring for International Banking Immediate joiners only 5 days 2 week Immediate joiners only 1 way Transport US shift & rotational off Bangalore location only Call HR Raksha@9900969073 raksha@thejobfactory.co.in

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4.0 - 8.0 years

20 - 25 Lacs

Gurugram, Bengaluru, Mumbai (All Areas)

Work from Office

Designation : Senior Auditor - Field Audit Band : G3 Experience : 4-6 yrs Qualification : CA Skills Internal Audit / Analytics / Investigation Perform field audits of Fulfillment Centre (FC) Complete the standard control checklists during field audit Identify additional areas of concerns having direct or indirect impact over inventory losses Manage on-ground counters during the field audit Discuss and agree observations with Director / Senior Manager of FC Prepare audit report, get reviewed with Audit Director and present to Ops Leadership Travel involves two weeks per month minimum

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2.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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conducting audits,Assessing and evaluating,Analyzing and reporting,providing recommendations,fraud investigation,compliance improvement,risk management enhancement.

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3.0 - 5.0 years

7 - 10 Lacs

Hyderabad

Work from Office

Role & responsibilities Conduct fraud investigations within the specified Turnaround Time (TAT) to ensure timely resolution. Organize and lead risk awareness sessions and implement various awareness initiatives to enhance fraud prevention measures. Identify and address process gaps observed during investigations, recommending improvements to strengthen internal controls. Proactively recognize fraud trends within the region/zone and generate self-identified referral cases for further investigation. Manage and engage stakeholders effectively, ensuring seamless communication and collaboration across departments. Conduct branch visits and surprise audits to assess compliance and detect potential fraud risks. Collaborate with critical functions such as risk management, compliance, and legal teams to fortify fraud control strategies. Demonstrate strong communication skillsboth written and verbalto convey findings, recommendations, and preventive measures clearly and persuasively Preferred candidate profile Bachelors degree in Accounting, Finance, Business Administration, or related field; relevant certifications (e.g., Certified Fraud Examiner (CFE), CFCS are preferred Atleast 3-5 years of relevant experience in fraud control, strategic initiatives, and investigation within a Life/General insurance is preferred Strong knowledge of risk management frameworks, anti-fraud controls, and forensic investigation methodologies Strong understanding of industry trends, regulations, and best practices • Excellent analytical, communication, leadership skills with expertise in OSINT tool Proficiency with data analytics tools - Microsoft Office SuiteStrong communication skills with the ability to prepare clear, concise reports and present findings to senior management

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1.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Hiring for International Banking Immediate joiners only 5 days 2 week 1 way Transport US shift & rotational off Bangalore location only Call HR Gayathri--9538878905 Email ID - gayathri@thejobfactory.co.in

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3.0 - 7.0 years

5 - 7 Lacs

Bengaluru

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Roles and Responsibilities : Conduct thorough investigations into suspected fraudulent activities within the bank's voice processing operations. Analyze call recordings, logs, and other relevant data to identify patterns and trends indicative of fraudulent behavior. Collaborate with internal stakeholders to develop strategies for preventing future instances of fraud through process improvements and training initiatives. Provide expert testimony in court as required, utilizing knowledge gained during investigations. Job Requirements : 3-7 years of experience in investigating and evaluating Fraud, Scam & Dispute events to determine the appropriate next steps. Strong understanding of fraud investigation techniques, including analysis of calls, emails, and other digital communications. Ability to work effectively in a fast-paced environment with multiple priorities and tight deadlines. At least 3- 7 years of experience in international inbound process is mandatory (Preferably in banking operations) Should be flexible with night shifts also Should be flexible working on weekends (There will be 2 weekly off accordingly)

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6.0 - 11.0 years

8 - 15 Lacs

Hyderabad

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Geo Risk Intel Investigation Ops Summary We want to hire specialists to support investigations with additional HC to come onboard in 2024. Locations should be in HYD with WFO as a mandatory requirement. At a high-level we are looking for candidates demonstrating the ability to independently conduct investigative work using commonly available tools, with strong domain expertise. They should possess strong critical thinking mindset , investigative skills as well as exceptional report writing skills to report the findings accurately and efficiently. Roles and Responsibilities: Conduct independent research based on direction provided by PgM and the project team to identify modus operandi, bad actor archetypes and abuse vectors/TTPs Provide key insights reports on abuse trends based on Independent assessment of abuse trends Specific research methodology prescribed as a part of project plan Regularly report on progress in OSINT investigations and provide feedback candidly Identify novel abuse trends through research and analysis General Qualifications Minimum qualification of graduation from a government recognized university Minimum tenure of 36+ months working as a abuse / fraud/crime investigator or investigative analyst Excellent written and verbal communication skills Critical thinking ability to conduct independent investigative work Ability to solve problems using a data driven approach Ability to maintain composure in challenging situations Proven ability to work with sensitive information and to follow procedure when operating in a sensitive space Profile - CyberCrime Investigations Background Must have skills Past experience in investigating abuse / financial crimes Experience in fraud analytics Very strong written communication skills Proven track record or writing reports consumed at executive level (structured writing and report building) Good to have skills Data driven approach to answering questions Past experience conducting open source intelligence research Highly proficient in using tools commonly available online for research Skilled at synthesizing information from various sources and determining the key takeaways Past experience in OSINT / Abuse Investigative tools Past experience using corporate registries / reviewing public databases to identify individuals / companies behind an activity Past experience synthesizing open source intelligence research. Location: Only WFO and in line with the overall Service Delivery Strategy HYD

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