772 Fraud Investigation Jobs - Page 13

Job description Profile -: Senior Associate ( Anti money laundering ) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 3- 6 yrs Shifts: Rotational , Location : Bangalore Job Overview: The AML Analyst/Officer/Investigator is responsible for supporting the company's efforts in detecting, preventing, and reporting money laundering activities. The role involves monitoring transactions, investigating suspicious activities, ensuring compliance with relevant laws and regulations, and preparing reports for regulatory bodies and senior management. Key Responsibilities: Transaction Monitoring: Monitor daily transactions for signs of suspicious activity, including large or unusual transactions, patterns of behavior, and activities that do not align with customer profiles. Analyze transaction data and review alerts generated by AML monitoring systems. Investigations and Due Diligence: Investigate suspicious activities, performing in-depth research using internal databases and external sources to gather relevant information. Conduct Know Your Customer (KYC) checks and Enhanced Due Diligence (EDD) on high-risk clients to verify their identity and assess potential risks. Follow up on red flags and escalate cases when necessary. Regulatory Compliance: Ensure compliance with anti-money laundering laws and regulations (such as the Bank Secrecy Act, FATF guidelines, and local regulatory requirements). Prepare and file Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs) to relevant authorities in a timely manner. Stay up-to-date with regulatory changes and ensure policies are updated accordingly. Reporting and Documentation: Prepare and submit regular reports on AML activities, suspicious transactions, and investigations to management. Maintain accurate and thorough documentation of all investigations and actions taken. Training and Awareness: Assist in the development and delivery of AML training programs for staff, ensuring awareness of policies and procedures. Promote an AML culture within the organization and provide guidance to other employees on identifying and reporting suspicious activity. Collaboration with Teams: Work closely with the compliance, legal, risk, and operations teams to ensure a coordinated approach to AML efforts. Collaborate with external law enforcement agencies or regulators when necessary. Risk Management: Help identify, assess, and mitigate AML risks across the organization. Participate in risk assessments and internal audits to strengthen the institutions AML program. Qualifications: Education: Bachelors degree in finance, accounting, business, or a related field. Experience: 1-3 years of experience in an AML, compliance, or financial crime-related role (for Analyst roles). 3-5+ years of experience (for Officer/Investigator roles). Familiarity with AML regulations and financial services industry practices. Knowledge of financial crime typologies and techniques used by criminals to launder money. Certifications: AML certification such as CAMS (Certified Anti-Money Laundering Specialist) or similar is preferred. Other relevant certifications may be beneficial (e.g., CFE Certified Fraud Examiner, ICA International Compliance Association). Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @9606521172 / 9606523804 / 6364803282 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

KYC / AML / CDD/ EDD(Non-Voice) Location: Nagavara | US Shifts | Rivera Manpower Services CONTACT DIVYA 9513900439 Rivera Manpower Services (Do send me you CV on whatsapp if the line is busy) Dear Candidate, We are excited to invite you to explore a rewarding opportunity with one of our esteemed clients in the banking domain for the position of: KYC / AML Transaction Monitoring & Fraud Analyst CDD & EDD Process (Non-Voice Process | US Shifts | Nagavara) Role Highlights: Domain: Banking & Financial Services Process: Non-Voice Focused on KYC, AML, Transaction Monitoring, CDD, and EDD Shift: US Shifts (Night Shift) Work Days: 5 Days Working | 2 Days Rotational Off Work Location: Nagavara, Bangalore Perks & Compensation: Salary: Up to 6 LPA Incentives: Attractive monthly incentives based on performance Commute: One-way cab facility (up to 20 km radius) Growth: Opportunity to work with a global BFSI leader Interview Process: Candidates will undergo 2 rounds of assessment: Written Assessment Minimum required score: 42 Operations Round Focus: Analytical ability, process knowledge, and domain expertise Your Profile: We're looking for analytical minds with 1 years of experience in KYC, AML, Fraud Analysis, or Transaction Monitoring, ideally from a banking / financial domain. Next Steps: If this sounds like your next career move, please contact: DIVYA 9513900439 Rivera Manpower Services

Experience of customer service for fraud and risk related in non-voice process Experience in end-to-end Fraud investigation on bank accounts, transactions, check deposits and cards fraud Ensuring compliance with regulatory standards. Required Candidate profile Commitment and drive for results Reasoning and analytical Identify fraud trends, make recommendations for new strategies to prevent additional loss Must Be Graduate Should have excellent comms skills

Skill required: Risk & Compliance - Operational Audit & Compliance Designation: Risk and Compliance Senior Analyst Qualifications: Chartered Accountant Years of Experience: 5 to 8 years Language - Ability: English(Domestic) - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Risk and Compliance vertical and help us perform compliance reviews, publish reports with actions and provide closure guidance as needed. We design & recommend effective controls to mitigate risks and help service delivery team prepare for upcoming client / external audits.You will be working as a part of the Risk & compliance team which is responsible for helping clients and organizations identify risks and create mitigation plans.Audit and manage effective implementation and delivery of functional processes within operations to mitigate risk. e.g. Policies; Anticorruption, BCM, InfoSec, P104, Records Management and Contractor controls. Establish processes to audit/validate current control effectiveness and drive improvements wherever required. What are we looking for Risk ManagementInternal Audit Quality AssuranceAbility to establish strong client relationshipAbility to work well in a teamAdaptable and flexibleAgility for quick learningQuality AuditingWritten Communication Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Chartered Accountant

Hiring for Dispute/Fraud claims Good communication skills Required Grad/UG with 1yr in Dispute/Fraud claims Salary upto 6.5LPA 5Days working Rotational shift/Off Cab/cab allowances Call & WhatsApp Zam 9910972518 Snehal 9625998099 Lakshita 8595954721

Hiring For Fraud Analyst Role ( Dispute/Detection/Investigation/Monitoring) ASHUTOSH - 8826528329 Qualification - Graduation Mandatory Experience - Minimum 1 year Salary Max Upto 6 - 8 LPA Location - Gurgaon WFO, 5 days working Immediate Joiners

Dear Candidates, Huge Opening Fraud Investigation / Transaction Monitoring SAL UPTO 7.5LPA Job Responsibilities: Monitor fraud queues to eliminate the fraud risk from the customer accounts and ensure risky transactions are stopped Conduct thorough investigations using internal tools to detect fraudulent activity Review chargeback data to identify meaningful patterns Deliver a best-in-class, truly delightful experience to Toast restaurants and prospects through successful communication (both written and verbal) Provide insights on fraud trends for different Toast fintech products Discuss and work on the escalations to provide best solutions for customers Suggest and implement improvements to existing fraud SOPs and methodologies Provide insights to Data Analyst, Product and Engineering Teams to improve the existing fraud tools and procedures. Roles : Transaction Monitoring. Risk Assessment & Management. Fraud and Financial Crime Prevention. Internal Controls and Monitoring. Reporting and Documentation. Fraud and Financial Crime Prevention. Liaison with Regulators and Auditors. Risk Mitigation Strategy Development. SAR/ATO/MONEY MULE Sanction Screening Desired Candidate Profile: Possess good analytical skills - detail oriented Possess good communication skills, both oral and written With min 1 years Exp and above Mandatory Have a good attitude - should be committed to the work Work Location Bangalore Looking for International Banking Experience Qualifications & Experience: Education: Graduate with Exp can apply Experience: 1-4years of experience in risk management, compliance, or internal audit. Experience in financial services, banking, or the relevant industry is a plus . Call HR Raksha@9900969073 (Whatsapp OR Call) Email ID raksha@thejobfactory.co.in

Roles and Responsibilities Conduct thorough investigations into suspected fraudulent activities within the organization. Identify, analyze, and mitigate potential risks associated with fraudulent behavior. Develop and implement effective risk management strategies to prevent future occurrences. Collaborate with internal stakeholders to gather evidence and build cases against perpetrators of fraud. Ensure compliance with regulatory requirements related to fraud detection, investigation, and reporting.

Dear Candidates, Huge Opening Transaction Monitoring /AML/ SAR/ SAL UPTO 8.LPA Job Responsibilities: Monitor fraud queues to eliminate the fraud risk from the customer accounts and ensure risky transactions are stopped Provide insights on fraud trends for different Toast fintech products Discuss and work on the escalations to provide best solutions for customers Suggest and implement improvements to existing fraud SOPs and methodologies Provide insights to Data Analyst, Product and Engineering Teams to improve the existing fraud tools and procedures. Roles : Transaction Monitoring. Risk Assessment & Management. Fraud and Financial Crime Prevention. Internal Controls and Monitoring. Reporting and Documentation. Fraud and Financial Crime Prevention. Liaison with Regulators and Auditors. Risk Mitigation Strategy Development. SAR/ATO/MONEY MULE Sanction Screening Desired Candidate Profile: Possess good analytical skills - detail oriented Possess good communication skills, both oral and written With min 1 years Exp and above Mandatory Have a good attitude - should be committed to the work Work Location Bangalore Looking for International Banking Experience Qualifications & Experience: Education: Graduate with Exp can apply Experience: 1-4years of experience in risk management, compliance, or internal audit. Experience in financial services, banking, or the relevant industry is a plus . Call HR Sameera-9900975043 Email ID sameera@thejobfactory.co.in

Grettings from KVC CONSULTANTS LTD. Hiring now for FRAUD INVESTIGATION & PAYMENT RISK/INVESTIGATION role. JOB DESCRIPTION Eligible - UG/GRADS (both are eligible) Minimum 2 years of exp in Fraud Investigation required. Salary Upto Rs 7.25 LPA (Hike based on last drawn) 5 Days Working Rotational Shifts/Offs Cabs available for Odd Hours. Roles and Responsibilites A fraud investigator is responsible for detecting, preventing, and investigating fraudulent activities that can impact businesses and individuals. Their responsibilities include conducting thorough investigations, analyzing financial records, conducting interviews, gathering evidence, and preparing detailed reports . They also develop and implement strategies to prevent fraud and stay up-to-date on the latest fraud detection techniques. Interested Candidates can Call or Whatsapp Resume Simran : 9821182647 Mehvish : 9628373766 Riya : 9628373761 Not for candidates pursuing Full Time Graduation ##KVC CONSULTANTS LTD## ##NO PLAACEMENT CHARGES##

About Client Hiring for One of the Top Most Prestigious Multinational Corporations !!! Job Title : Senior Process executive Qualification : Any Graduate (Relevant certifications in AML/KYC preferred) Relevant Experience : 1 to 5 Years Must Have Skills : AML Transaction Monitoring KYC Due Diligence (CDD/EDD) Compliance Screening Regulatory Knowledge (BSA/USAPA) Strong Research & Documentation Fraud deduction Note : Experience in the BFSI domain is a must. Preference for candidates with AML/KYC exposure. Roles and Responsibilities : Review and analyze AML Transaction Monitoring, Screening, and KYC Due Diligence processes. Conduct CDD/EDD for Institutional, Retail, and SME clients across Investment, Commercial, and Retail Banking domains. Perform customer onboarding, periodic reviews, remediation, and refresh tasks. Independently research, analyze discrepancies, and recommend resolutions. Maintain well-documented case files and ensure accurate reporting. Liaise with internal stakeholders to ensure timely closure of cases. Stay updated with compliance standards and financial crime regulations. Investigate suspicious financial transactions and red flags indicating potential fraud. Use internal and third-party tools to trace, document, and analyze transaction patterns. Escalate confirmed fraud cases for appropriate regulatory filing or internal disciplinary action. Location : Bangalore CTC Range : Upto 5.5 Lpa Notice Period : Immediate to 30 Days Shift Timing : Night Shift Mode of Interview : Walk-in Mode of Work : Work from Office -- Thanks & Regards, Sumitha HR Specialist Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 08067432442/WhatsApp @9620242412 sumitha@blackwhite.in | www.blackwhite.in ************** Please refer your Friends***************

Job Description About Client Hiring for One of the Top Most Prestigious Multinational Corporations !!! Job Title: Senior Process executive Qualification: Any Graduate (Relevant certifications in AML/KYC preferred) Relevant Experience: 1 to 5 Years Must Have Skills: AML Transaction Monitoring KYC Due Diligence (CDD/EDD) Compliance Screening Regulatory Knowledge (BSA/USAPA) Strong Research & Documentation Fraud deduction Note: Experience in the BFSI domain is a must. Preference for candidates with AML/KYC exposure. Roles and Responsibilities: Review and analyze AML Transaction Monitoring, Screening, and KYC Due Diligence processes. Conduct CDD/EDD for Institutional, Retail, and SME clients across Investment, Commercial, and Retail Banking domains. Perform customer onboarding, periodic reviews, remediation, and refresh tasks. Independently research, analyze discrepancies, and recommend resolutions. Maintain well-documented case files and ensure accurate reporting. Liaise with internal stakeholders to ensure timely closure of cases. Stay updated with compliance standards and financial crime regulations. Investigate suspicious financial transactions and red flags indicating potential fraud. Use internal and third-party tools to trace, document, and analyze transaction patterns. Escalate confirmed fraud cases for appropriate regulatory filing or internal disciplinary action. Location: Bangalore CTC Range: Upto 5.5 Lpa Notice Period: Immediate to 30 Days Shift Timing: Night Shift Mode of Interview: Walk-in Mode of Work: Work from Office -- Thanks & Regards, Lakshmi PS HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432489/WhatsApp @7892150019 lakshmi.p@blackwhite.in | www.blackwhite.in ************** Please refer your Friends***************

Job Description About Client Hiring for One of the Top Most Prestigious Multinational Corporations !!! Job Title: Senior Process executive Qualification: Any Graduate (Relevant certifications in AML/KYC preferred) Relevant Experience: 1 to 5 Years Must Have Skills: AML Transaction Monitoring KYC Due Diligence (CDD/EDD) Compliance Screening Regulatory Knowledge (BSA/USAPA) Strong Research & Documentation Fraud deduction Note: Experience in the BFSI domain is a must. Preference for candidates with AML/KYC exposure. Roles and Responsibilities: Review and analyze AML Transaction Monitoring, Screening, and KYC Due Diligence processes. Conduct CDD/EDD for Institutional, Retail, and SME clients across Investment, Commercial, and Retail Banking domains. Perform customer onboarding, periodic reviews, remediation, and refresh tasks. Independently research, analyze discrepancies, and recommend resolutions. Maintain well-documented case files and ensure accurate reporting. Liaise with internal stakeholders to ensure timely closure of cases. Stay updated with compliance standards and financial crime regulations. Investigate suspicious financial transactions and red flags indicating potential fraud. Use internal and third-party tools to trace, document, and analyze transaction patterns. Escalate confirmed fraud cases for appropriate regulatory filing or internal disciplinary action. Location: Bangalore CTC Range: Upto 5.5 Lpa Notice Period: Immediate to 30 Days Shift Timing: Night Shift Mode of Interview: Walk-in Mode of Work: Work from Office -- Thanks & Regards, Niveditha HR Senior Analyst- TA-Delivery Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432432/WhatsApp @9901039852| niveditha.b@blackwhite.in | www.blackwhite.in ************** Please refer your Friends***************

we have openings for fraud investigation (AML/KYC/Sanction/CDD/EDD) Experience - minimum 2 years of experience in international fraud investigation Contact :- Lahasya - 93533 86208 Basith - 80888 10867

Hi We are hiring for the Leading ITES Company for Sr. Associate Dispute Analyst A Dispute Analyst in AML/KYC focuses on investigating and resolving disputes related to financial transactions, ensuring compliance with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations . This involves analyzing transaction data, identifying potential fraud or suspicious activity, and working with internal teams to resolve disputes and prevent future occurrences. Key Highlights: a) Any Graduate / Under Grad with min 1 year exp in Dispute Analyst b) Knowledge of AML and KYC regulations and best practices. c) Analytical and critical thinking skills. d) Attention to detail and strong organizational abilities. e) Effective communication and teamwork skills. f) 5 Days Work Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Investigating Disputes: Examining customer disputes related to financial transactions, gathering necessary information, and determining the validity of the claim. AML/KYC Compliance: Ensuring that all dispute resolution processes adhere to AML/KYC regulations, including conducting due diligence on customers and transactions. Transaction Monitoring: Reviewing transaction data for suspicious activity, identifying potential fraud, and escalating alerts to the appropriate teams. Collaboration: Working with internal teams, such as fraud prevention, customer service, and legal, to resolve disputes and implement preventative measures. Reporting: Preparing reports on dispute investigations, identifying trends, and recommending process improvements. Documentation: Maintaining accurate records of dispute investigations, including evidence, communication logs, and resolution outcomes.

Mega Walkin Drive for Fraud Analyst & Fraud Dispute for India's Leading ITES Company CTC- Upto 7LPA Location - Gurgaon Apply Only If you an immediate Joiner ( No Notice Period will be consider) Interview Venue: HUMAN BEFORE RESOURCE PRIVATE LIMITED PLOT F1, Unit 401 4th Floor (Lift 2) LANDMARK- NOIDA SECTOR 16 METRO RANJANIGANDHA GATE BESIDE HCL NOIDA - 201301 A fraud analyst must possess strong analytical skills to identify patterns, trends, and anomalies in data that may indicate fraudulent activity. Attention to detail is crucial for a fraud analyst to spot discrepancies and inconsistencies in financial records or transactions. Effective communication skills are essential for a fraud analyst to collaborate with other team members, report findings to management, and communicate with external stakeholders. Fraud analysts must be able to think critically and creatively to solve complex problems and identify solutions to prevent and detect fraud. A strong understanding of fraud detection techniques, tools, and technologies is essential for a fraud analyst to effectively identify and prevent fraudulent activity. Fraud analysts must have a good understanding of regulatory requirements and compliance standards related to fraud prevention and detection. Proficiency in using data, software, and systems is important for a fraud analyst to effectively analyze and interpret data to detect fraudulent activity. You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based out of Gurgaon Purpose of the role To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. Accountabilities: Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution. Collaboration with teams across the bank to align and integrate operational processes. Identification of areas for improvement and providing recommendations in operational processes. Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice in banking operations. Participation in projects and initiatives to improve operational efficiency and effectiveness. Analyst Expectations. To meet the needs of stakeholders/ customers through operational excellence and customer service. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members. Identify escalation of policy breaches as required. Take responsibility for customer service and operational execution tasks. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function. Work within well-defined procedures that may involve a variety of work routines. Demonstrate an understanding of the procedures. Evaluate and select the appropriate alternatives from defined options. Make judgements based on the analysis of factual information. Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required. Call WhatsApp 7678572840 9997196123 9147047908

Fraud Analyst||AML|| Min exp-1-6yrs Location-Bangalore Ctc upto 3.5lpa-5.5lpa **walking interview in jp nager** For more details 9205018536(prabhsimer) prabhsimer.imaginators@gmail.com Required Candidate profile Skills- Fraud investigation, Monitoring, Detection, AML, SAR, Financial transaction monitoring, BSA,

Fraud Analyst Skill-AML Fraud,AML Transaction Monitoring/Screening/KYC,CDD,EDD,Fraud Investigation,Fraud Detection EXP-1-2Yrs ,PKG Upto-4.5LPA EXP-2-5Yrs ,PKG Upto-5.5LPA Loc-Bangalore NP-IMM-30Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile Skill-AML Fraud,AML Transaction Monitoring/Screening/KYC,CDD,EDD,Fraud Investigation,Fraud Monitoring,Detection

AML Fraud BLR Exp- 2-5 Yrs 5.5 LPA 0-30 days AML Antimoney laundering fraud investigation Grad will work except(BCA/MCA/BE/BTECH/ME/MTECH/BSC) with relevant(Finance is preferred) Karishma.imgainators@gmail.com

Job Description About Client Hiring for One of the Top Most Prestigious Multinational Corporations Job Title: Senior Process executive Qualification: Any Graduate (Relevant certifications in AML/KYC preferred) Relevant Experience: 1 to 2 Years Must Have Skills: AML Transaction Monitoring KYC Due Diligence (CDD/EDD) Compliance Screening Regulatory Knowledge (BSA/USAPA) Strong Research & Documentation Fraud deduction Note: Experience in the BFSI domain is a must. Preference for candidates with AML/KYC exposure. Roles and Responsibilities: Review and analyze AML Transaction Monitoring, Screening, and KYC Due Diligence processes. Conduct CDD/EDD for Institutional, Retail, and SME clients across Investment, Commercial, and Retail Banking domains. Perform customer onboarding, periodic reviews, remediation, and refresh tasks. Independently research, analyze discrepancies, and recommend resolutions. Maintain well-documented case files and ensure accurate reporting. Liaise with internal stakeholders to ensure timely closure of cases. Stay updated with compliance standards and financial crime regulations. Investigate suspicious financial transactions and red flags indicating potential fraud. Use internal and third-party tools to trace, document, and analyze transaction patterns. Escalate confirmed fraud cases for appropriate regulatory filing or internal disciplinary action. Location: Bangalore CTC Range: Upto 5.5 Lpa Notice Period: Immediate to 30 Days Shift Timing: Night Shift Mode of Interview: Walk-in Mode of Work: Work from Office Thanks & Regards, Hemalatha C HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432492 | WhatsApp 9900261540 hemalatha.c@blackwhite.in | www.blackwhite.in ************** Please refer your Friends***************

Job Description About Client Hiring for One of the Top Most Prestigious Multinational Corporations Job Title: Senior Process executive Qualification: Any Graduate (Relevant certifications in AML/KYC preferred) Relevant Experience: 1 to 2 Years Must Have Skills: AML Transaction Monitoring KYC Due Diligence (CDD/EDD) Compliance Screening Regulatory Knowledge (BSA/USAPA) Strong Research & Documentation Fraud deduction Note: Experience in the BFSI domain is a must. Preference for candidates with AML/KYC exposure. Roles and Responsibilities: Review and analyze AML Transaction Monitoring, Screening, and KYC Due Diligence processes. Conduct CDD/EDD for Institutional, Retail, and SME clients across Investment, Commercial, and Retail Banking domains. Perform customer onboarding, periodic reviews, remediation, and refresh tasks. Independently research, analyze discrepancies, and recommend resolutions. Maintain well-documented case files and ensure accurate reporting. Liaise with internal stakeholders to ensure timely closure of cases. Stay updated with compliance standards and financial crime regulations. Investigate suspicious financial transactions and red flags indicating potential fraud. Use internal and third-party tools to trace, document, and analyze transaction patterns. Escalate confirmed fraud cases for appropriate regulatory filing or internal disciplinary action. Location: Bangalore CTC Range: Upto 5.5 Lpa Notice Period: Immediate to 30 Days Shift Timing: Night Shift Mode of Interview: Walk-in Mode of Work: Work from Office Thanks & Regards, Darini HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432490 | WhatsApp 9591269435 darini@blackwhite.in | www.blackwhite.in ************** Please refer your Friends***************

Job Overview: As a Fraud Analyst, you will be responsible for investigating and resolving customer complaints related to missing, delayed, or misrouted packages. You will be working as an individual contributor. You will be reviewing the customer complaints and identifying scam behavior basis evidence supplied by the customer, delivery confirmation from logistics partner and your skills on open-source intelligence. You will be entrusted with a decision making on whether the complaint is genuine, and which warrants a refund from the company to the client. Your role is crucial in maintaining customer trust by ensuring transparency and efficient resolution of order issues. Job Description: Analyze and investigate customer reports of missing or delayed packages, identifying patterns and root causes. Utilize internal tracking systems, open searches, evidence shared by logistics partner and data analytics tools to detect scam behavior and decide on the veracity of the report filed by the customer. Collaborate with internal teams and external logistics partners (e.g., carriers, fulfillment centers) to track down orders and resolve issues. Escalate critical or unresolved issues to management or other relevant departments, ensuring prompt action. Identify and recommend process improvements to reduce the volume of lost or delayed packages, contributing to a smoother customer experience. Maintain accurate records of all investigations and resolutions, ensuring a robust audit trail. Qualifications: Education: Any bachelor's degree, but relevant work experience will be preferred. Experience: 3-4 years in customer service, logistics, or supply chain roles, particularly in online retail or e-commerce. Skills: Strong problem-solving and analytical skills. Excellent verbal and written communication skills. Proficiency in logistics software, customer service platforms (e.g., Zendesk, Salesforce), and data analytics tools. Ability to work under pressure and meet tight deadlines. Customer-focused with a high degree of empathy and patience. Willingness to work night shifts is desirable. Key Performance Indicators (KPIs): Resolution time for missing order inquiries. Customer satisfaction (CSAT) scores related to order investigation cases. Percentage reduction in lost or delayed packages. Efficiency of escalation and resolution processes. Sutherland never requests payments or Favours in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@sutherlandglobal.com

The Senior Statistical Data Analyst is responsible for designing unique analytic approaches to detect, assess, and recommend the optimal customer treatment to reduce frictions and enhance experience while properly managing fraud risk with data driven and statistical methods. You will analyze large amounts of account and transaction data to build customer level insights to derive the recommendations and methods to reduce friction and enhance experience on fund availability, transaction/fund hold time and more, and models while managing the customer experience. This role requires critical thinking and analytical savviness to work in a fast-paced environment but can be a rewarding opportunity to help bring a great banking experience and empower the customers to achieve their financial goals. Responsibilities: Analyze large amounts of data/transactions to derive business insights and create innovative solutions/models/strategies. Aggregate and analyze internal and external risk datasets to understand performance of fraud risk at customer level. Analyze customer's banking/transaction behaviors, and be able to build predictive models (simple ones like logistic regression, linear regression) to predict churns or negative outcomes or running correlation analysis to understand the correlation. Develop personalized segmentations and micro-segmentation to identify customers based on their fraud risk, banking behaviorals, and value. Conduct analysis for data driven recommendations with reporting dashboard to optimize customer treatment regarding friction reduction and fund availability across the entire banking journey. Skillset: Analytics professional preferably with experience in Fraud analytics . Strong knowledge and working experience in SQL and Python is a must. Experience analyzing data with statistical approaches with python (e.g. in Jupyter notebook): for example, clustering analysis, decision trees, linear regression, logistic regression, correlation analysis Knowledge of Tableau and BI tools Hands-on use of AWS (e.g. S3, EC2, EMR, Athena, SageMaker and more) is a plus Strong communication and interpersonal skills Strong knowledge of financial products , including debit cards, credit cards, lending products, and deposit accounts is a plus. Experience working at a FinTech or start-up is a plus.

Hiring for US and UK Brands need excellent communication skills UG/Grad with experience and freshers eligible salary upto 7.5 LPA/unlimited performance based incentives 5 days working/2 days offs location- Gurgaon/Noida/Pune MOB- 9711334302 - Tanu

Requirements for International voice Process: *Excellent Communication skills *5 Days Working *Rotational shift *HSC- 6 month experience required *Graduate - Fresher/Experienced * immediate joiners HR Arti 9522754537 Required Candidate profile Excellent communication is required 6 months experience is mandate Graduate or undergraduate both can apply