Forest Hills at Tala

Role & responsibilities:- Greeting guests, verifying reservations, completing check-in procedures, and facilitating check-out processes. Answering guest questions, providing information about resort amenities, local attractions, and services. Addressing guest concerns, complaints, and requests in a timely and professional manner. Ensuring the reception area is organized, clean, and functional. Handling room reservations, cancellations, and modifications. Communicating effectively with guests, other hotel departments, and vendors. Maintaining records, updating guest information, and performing other administrative tasks as needed. Preferred candidate profile:- Excellent Communication Skills Customer Service Skills. Problem-Solving Skills Polite and Professional Demeanor