Description What We Do Managing cyber risk, together – Today the modern enterprise is an Enterprise of Things. We are on a mission to secure the Enterprise of Things with active defense by identifying, segmenting, and enforcing compliance of every connected thing in a real-time and at scale. Our unified security platform enables enterprises and government agencies to focus on Zero Trust segmentation, IT/OT convergence, and OT/ICS innovation, all supporting our mission and vision. Join us as we secure the world with our products. We are looking for resourceful individuals to collaborate as one team while ensuring a world-class customer experience. We are cyber-obsessed about addressing the world’s most challenging security problems. Innovation starts here, everyone’s ideas are valued, visionaries welcomed! We have an incredible opportunity for a collaborative Talent Acquisition Specialist to join our Talent Team to build and support a world-class organisation and have a significant impact on the success and exponential growth of our company. You will partner with our people leaders to develop a deep understanding of our business needs and the culture of the company to promote employment branding initiatives to attract top talent through the talent acquisition process. In this role you will provide hands-on specialist expertise across the full talent acquisition lifecycle, sourcing, identifying, and managing the assessment process through to the offer process to deliver unprecedented results across our organization in Pune. This is a hybrid role (working from the office—Balewadi, Pune) 3-5 days per week during general business hours. This is an excellent opportunity to grow your career in a high-tech company with a growing presence in the Europe and Asia region. What You Will Do Partner with our People Leaders to identify talent gaps to meet current and future business need. Plan, develop, and drive talent acquisition strategies, serving as a talent advisor to our People Leaders sharing best practices, and external and internal trends to attract top talent. Be a brand ambassador and develop and share social media campaigns to attract top talent. Internally communicate all employment opportunities to promote and drive peer referrals. Identify, build, and maintain a pipeline of qualified talent through a variety of initiatives such as networking, resume databases, job advertisements, agencies, referrals and social networks which result in interviews with our People Leaders. Coordinate with multiple stakeholders to ensure a seamless talent acquisition process; from raising a job req, through to managing an efficient, equitable, and professional assessment process, to seeking approvals to make an offer. Partner with People Leaders to ensure comprehensive position descriptions and interview assessment guides are defined to support the selection of top talent. Coordinate interview schedules across cross functional teams and time zones in a high-volume environment ensuring all panellists are interview ready and provide swift feedback. Provide a superior level of candidate experience by respectfully evaluating role fit, providing swift feedback on the application/interview status and professionally managing offers negotiation. Manage relationships with placement agencies, recruiters, job boards and job fairs for posting opportunities and sourcing candidates. Main point of contact for third-party vendors, managing, recording, and processing invoices and procurement requests. Monitor, update and leverage our Applicant Tracking System (ATS), Jobvite, to ensure data integrity. Provide regular and timely information concerning hiring status to the business. Create, maintain, and run weekly reports on trends, turnover rates, candidate feedback, taking appropriate actions on feedback and outcomes. Attend to request from the business to support talent acquisition efforts across countries in APJ. Contribute to HR goals, initiatives and other responsibilities as assigned to support our team’s success. What You Will Bring To Forescout 7+ years of talent acquisition experience. Strong background in technical recruiting is required, in a tech/software industry. Must have : Proven experience in end-to-end hiring across multiple geographies (APJ, Europe, and the Middle East). Strong technical knowledge of various HR Business Applications, LinkedIn Recruiter, Oracle, JobVite. Strong program management, project management, vendor management, and overall operations experience. Data driven approach with strong analytics skills and the ability to create, measure and scale the right workflows between new hires, People Leaders and supporting teams. Demonstrated success in working in a fast-paced environment while maintaining a professional demeanor and exercising tact and good judgment. Proven ability to consistently and positively contribute in a high-paced, changing work environment. Exceptional customer service and relationship management focus, including commitment to producing quality results, is essential. Strong problem-solving skills, resourceful thinking, interpersonal skills with empathy to build rapport. Strong communication, interpersonal, teamwork, administration, and analytical skills. Self-directed, detail-oriented, problem solver who will fully execute on all tasks. Ability to work with sensitive information and exhibit a high level of confidentiality. Ability to work with multiple stakeholders and meet tight deadlines with a great attention to detail. Ability to work across a variety of time zones and with remote leader as your manager and remote People Leaders that you will support who are not located in India. A positive attitude paired with a passion for creating an engage workforce. Bachelor’s degree in an applicable discipline such as Business or Human Resources. What Forescout Offers You Our visionary leadership team fosters an environment that encourages professional growth and development. We champion a diverse and inclusive culture that cultivates collaboration and innovation, where our team can make a global impact on security while working with industry-leading technology. We take pride in offering a competitive total compensation package. If you have a strong work ethic, are visible and lean in, you will be recognised. We are in growth mode and there is a ton of opportunity at Forescout. Apply now to find out more! More About Forescout The Forescout 4D Platform™ provides complete asset intelligence and control across IT, OT, IoT, and IoMT environments. For more than 20 years, Fortune 100 organizations, government agencies, and large enterprises have trusted Forescout as their foundation to manage cyber risk, ensure compliance, and mitigate threats. With seamless context sharing and workflow orchestration across more than 100 full-featured security and IT product integrations, Forescout makes every cybersecurity investment more effective. Learn more at www.Forescout.com . Our Mission To continuously identify, protect, and ensure the compliance of all cyber assets across the modern organisation. Our Vision A world where every cyber asset is seen, secure and compliant. Our Cultural Values Cyber Obsessed – We are curious about technology, and we are innovative and passionate about solving big programs. Customer Driven – We listen, we learn, and we make it right. Collaborative, without Ego – No one succeeds alone. We strive to be the humble person that people want to work with. Relentless – We're smart, determined, and find a way. We figure stuff out. One Team – We all work together, and we all win together. Our DEI Statement At Forescout, we are committed to fostering a diverse, equitable, and inclusive workplace. We believe that diversity of background, experiences, and perspectives leads to innovation, creativity, and better decision making. We strive to create an environment where all team members feel valued, respected, and empowered. We actively promote equal opportunities and fair treatment for all individuals, regardless of their race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, disability, status as a protected veteran, or any other characteristic protected by law. By embracing Diversity, Equity and Inclusion, we aspire to build a successful culture where we work together and win together as One Team. NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Forescout does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Forescout employee or hiring manager in any form without a signed Employment Placement Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Forescout Technologies is proud to be an Equal Employment Opportunity Employer. We value and embrace diversity, equality, inclusion, and collaboration at the core of our “One Team” philosophy. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Show more Show less

Description What We Do Managing Cyber Risk Together – As the world becomes increasingly connected, the demand for cybersecurity solutions has never increaser. Forescout stands at the forefront of this critical need, delivering automated cybersecurity that ensures continuous alignment between our customers’ security frameworks and their evolving digital environments. Our platform protects all asset types, including IT, IoT, OT, and IoMT, helping organizations navigate and secure the complexities of the modern connected world. Join us in securing the world. We seek resourceful, driven individuals to collaborate as one team, delivering exceptional customer experiences. We’re passionate about tackling the toughest security challenges and staying ahead with innovative solutions. Here, every idea is valued, and visionaries are welcomed. Bring your unique perspective and help shape the future of cybersecurity with us. What You Will Do Passionately automate end-to-end testing for front and backend applications Collaborate as an active member of an Globally Distributed Agile Scrum team Ability to understand and review requirements documents for test plan development Implement new functionality within our existing acceptance, performance and load test frameworks Create/Update and execute test cases that provide full coverage on new and changed functionality Report defects in JIRA in a clear and concise manner in order to support the team in troubleshooting root cause Educate scrum teams on how to use the tools and framework you've developed What You Will Bring To Forescout 3+ years of hands-on experience working on QA automation and development teams ( Manual, java, API Testing) Education: Bachelor's degree in Computer Science preferred, Domain Experience Cyber security, Networking domain preferred Good communication skills are required because this person will be working with a global team. Good knowledge about testing concepts Strong experience with a scripting language (Python, Powershell, etc.) Good to have : YAML-based pipelines experience, including Maven and Jenkins CI pipeline Ability to set up and deploy testing environments using various tools, including VMs and CI/CD pipelines What Forescout Offers You Our visionary leadership team fosters an environment that encourages professional growth and development. We champion a diverse and inclusive culture that cultivates collaboration and innovation, where our team can make a global impact on security while working with industry-leading technology. We take pride in offering a competitive total compensation package. If you have a strong work ethic, are visible and lean in, you will be recognised. We are in growth mode and there is a ton of opportunity at Forescout. Apply now to find out more! More About Forescout Forescout Technologies, Inc., a global cybersecurity leader, continuously identifies, protects and helps ensure the compliance of all managed and unmanaged cyber assets – IT, IoT, IoMT and OT. For more than 20 years, Fortune 100 organisations and government agencies have trusted Forescout to provide vendor-agnostic, automated cybersecurity at scale. The Forescout Platform delivers comprehensive capabilities for network security, risk and exposure management, and threat detection and response. With seamless context sharing and workflow orchestration via ecosystem partners, it enables customers to more effectively manage cyber risk and mitigate threats. Learn more at www.Forescout.com. Our Mission To continuously identify, protect, and ensure the compliance of all cyber assets across the modern organisation. Our Vision A world where every cyber asset is seen, secure and compliant. Our Cultural Values Cyber Obsessed – We are curious about technology, and we are innovative and passionate about solving big programs. Customer Driven – We listen, we learn, and we make it right. Collaborative, without Ego – No one succeeds alone. We strive to be the humble person that people want to work with. Relentless – We're smart, determined, and find a way. We figure stuff out. One Team – We all work together, and we all win together. Our DEI Statement At Forescout, we are committed to fostering a diverse, equitable, and inclusive workplace. We believe that diversity of background, experiences, and perspectives leads to innovation, creativity, and better decision making. We strive to create an environment where all team members feel valued, respected, and empowered. We actively promote equal opportunities and fair treatment for all individuals, regardless of their race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, disability, status as a protected veteran, or any other characteristic protected by law. By embracing Diversity, Equity and Inclusion, we aspire to build a successful culture where we work together and win together as One Team. NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Forescout does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Forescout employee or hiring manager in any form without a signed Employment Placement Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Forescout Technologies is proud to be an Equal Employment Opportunity Employer. We value and embrace diversity, equality, inclusion, and collaboration at the core of our “One Team” philosophy. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Show more Show less

Description What We Do Managing Cyber Risk Together – As the world becomes increasingly connected, the demand for cybersecurity solutions has never increaser. Forescout stands at the forefront of this critical need, delivering automated cybersecurity that ensures continuous alignment between our customers’ security frameworks and their evolving digital environments. Our platform protects all asset types, including IT, IoT, OT, and IoMT, helping organizations navigate and secure the complexities of the modern connected world. Join us in securing the world. We seek resourceful, driven individuals to collaborate as one team, delivering exceptional customer experiences. We’re passionate about tackling the toughest security challenges and staying ahead with innovative solutions. Here, every idea is valued, and visionaries are welcomed. Bring your unique perspective and help shape the future of cybersecurity with us. What You Will Do Forescout Technologies is seeking a hands-on Senior IT Support Team Lead to provide technical leadership and drive excellence in end-user and executive support. In this role, you will lead and mentor the IT support team, ensuring the efficient management and resolution of support tickets while maintaining a high standard of service. You will oversee the deployment and delivery of laptops, desktops, and A/V technology, as well as asset and security management. Additionally, you will provide high-touch, white-glove support to executives, ensuring seamless technology experiences for leadership teams. With a strong focus on proactive support, reporting, and continuous improvement, you will play a key role in optimizing daily IT operations and delivering a seamless technology experience for all end users. Key Responsibilities Technical Leadership & Strategy Lead the global desktop support team, ensuring high-quality IT service delivery and user satisfaction. Provide hands-on support to resolve desktop and technology issues. Own the end-to-end lifecycle of laptop/desktop procurement, deployment, and management worldwide. Establish and enforce security policies for device deployment, ensuring compliance with organizational standards. Manage asset inventory across all regions, ensuring accurate tracking and timely updates. Identify opportunities for process improvements, software fixes and implement best practices to enhance the efficiency of team and reduce ticket / request workload. IT Support & Service Management Oversee onboarding, offboarding, Windows and Mac device imaging processes. Ensure timely ticket resolution and proactive issue management to minimize disruptions. Work closely with other IT teams, including network, security and application support, to resolve cross-functional issues and projects. Act as the primary escalation point for critical desktop and laptop issues, providing advanced troubleshooting support. Familiar with IT Service Management tools. Experience with JSM is preferable. Collaborate with cross-functional teams, including HR, security, and infrastructure, to align IT support with business needs. Maintain and update knowledge base articles for common technical issues and best practices. Stakeholder & Vendor Management Build and maintain strong relationships with stakeholders, executives, and vendors to ensure seamless IT service delivery. Work closely with software and hardware vendors to manage procurement, inventory, licensing, and troubleshooting. Generate regular reports on team performance, incident resolution times, and user satisfaction to drive continuous improvement. Team Leadership & Operations Manage IT support staff scheduling, ensuring adequate coverage during business hours and on-call support as required. Provide guidance, mentorship, and performance feedback to the desktop support team. Drive team efficiency by implementing best practices, process automation, and strategic planning. Generate regular reports on team performance, incident resolution times, and customer satisfaction and provide recommendations accordingly. Leadership & Problem-Solving Proven ability to lead a team, drive process improvements, and manage IT operations effectively. Excellent analytical and problem-solving skills, with the ability to prioritize and execute tasks under pressure. Strong communication skills, capable of translating complex technical concepts into user-friendly explanations. Self-motivated, with the ability to prioritize and execute tasks effectively in high-pressure situations. What You Will Bring To Forescout Bachelor’s degree in Information Technology, Computer Science, or a related field. 8-10 years of experience in IT support, helpdesk, or desktop management. 2+ years of experience in a leadership or technical support management role. Experience as a systems or application administrator is a plus. Excellent analytical and problem-solving skills with keen attention to detail. Required Skills & Experience Deep knowledge and strong troubleshooting skills with Windows 10/11, macOS, and enterprise device management. Very strong knowledge and hands on experience with Microsoft 365 E3 or E5, AD, SharePoint, and OneDrive. Hands-on experience with MDM tools (i.e. Workspace One, Kandji), MFA (Okta), VPNs (Cisco/Zscaler), patch management, and endpoint security. Solid understanding of networking fundamentals (IP, DHCP, VPN, Wi-Fi). Working knowledge and hands on experience with audio/video conferencing technologies (Zoom, Teams, WebEx) Proven hands-on experience in hardware troubleshooting and strong technical knowledge of current protocols, operating systems, and software, including Windows, macOS, Microsoft Office, and other productivity tools. Extensive experience supporting computer equipment, including Mac, PC, and mobile devices (iOS, Android, Windows) What Forescout Offers You Our visionary leadership team fosters an environment that encourages professional growth and development. We champion a diverse and inclusive culture that cultivates collaboration and innovation, where our team can make a global impact on security while working with industry-leading technology. We take pride in offering a competitive total compensation package. If you have a strong work ethic, are visible and lean in, you will be recognised. We are in growth mode and there is a ton of opportunity at Forescout. Apply now to find out more! More About Forescout The Forescout 4D Platform™ provides complete asset intelligence and control across IT, OT, IoT, and IoMT environments. For more than 20 years, Fortune 100 organizations, government agencies, and large enterprises have trusted Forescout as their foundation to manage cyber risk, ensure compliance, and mitigate threats. With seamless context sharing and workflow orchestration across more than 100 full-featured security and IT product integrations, Forescout makes every cybersecurity investment more effective. Learn more at www.Forescout.com. Our Mission To continuously identify, protect, and ensure the compliance of all cyber assets across the modern organisation. Our Vision A world where every cyber asset is seen, secure and compliant. Our Cultural Values Cyber Obsessed – We are curious about technology, and we are innovative and passionate about solving big programs. Customer Driven – We listen, we learn, and we make it right. Collaborative, without Ego – No one succeeds alone. We strive to be the humble person that people want to work with. Relentless – We're smart, determined, and find a way. We figure stuff out. One Team – We all work together, and we all win together. Our DEI Statement At Forescout, we are committed to fostering a diverse, equitable, and inclusive workplace. We believe that diversity of background, experiences, and perspectives leads to innovation, creativity, and better decision making. We strive to create an environment where all team members feel valued, respected, and empowered. We actively promote equal opportunities and fair treatment for all individuals, regardless of their race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, disability, status as a protected veteran, or any other characteristic protected by law. By embracing Diversity, Equity and Inclusion, we aspire to build a successful culture where we work together and win together as One Team. NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Forescout does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Forescout employee or hiring manager in any form without a signed Employment Placement Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Forescout Technologies is proud to be an Equal Employment Opportunity Employer. We value and embrace diversity, equality, inclusion, and collaboration at the core of our “One Team” philosophy. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Show more Show less