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Customer Service Executive Fastech S&s India

5.0 - 8.0 years

3 - 5 Lacs

visakhapatnam

Work from Office

Roles and Responsibilities Responsible for managing customer orders, coordinating with production and dispatch teams, and ensuring timely delivery and customer satisfaction. The role involves handling customer inquiries, resolving complaints, and maintaining excellent communication between customers and internal departments. Receive and process customer orders accurately in ERP Coordinate with the production, planning, and dispatch teams for on-time order fulfillment. Maintain regular communication with customers regarding order status, delivery schedules, and product availability. Handle customer complaints, returns, and feedback professionally and ensure quick resolution. Prepare and share...

Posted 1 month ago

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