Flying Team Fitness Club

1. Member InteractionWelcome members and visitors with a warm, positive attitude Handle check-ins and check-outs Assist members with queries about membership, timings, services, classes, etc. Maintain strong customer service at all times 2. Administrative TasksManage phone calls, WhatsApp messages and emails Handle new membership registrations and renewals Maintain accurate member records Manage daily cash collection and basic billing 3. Front Desk OperationsMaintain cleanliness and organization of the reception area Coordinate with trainers for class schedules and member assistance Handle locker allocation, towel distribution or access cards Monitor entry rules and ensure gym policies are followed 4. Sales & SupportExplain membership plans and ongoing offers Upsell personal training packages or add-on services Assist in promotional activities, social media queries, or lead follow-ups 5. General SupportReport any issues to management Coordinate with housekeeping and staff for smooth operations Help with basic administrative or operational tasks as required