As a Junior IT Specialist at Fly Chicken, a leading QSR industry player in Norway expanding its operations in Hyderabad, you will play a crucial role in managing the Point of Sale (POS) system and various IT-related tasks. Working closely with the Operations Director and Store Managers, your responsibilities will encompass ensuring the seamless operation of all IT infrastructure, including hardware and software, contributing to the smooth functioning of the company's operations. Your key responsibilities will include managing and maintaining POS systems across multiple locations in Hyderabad, troubleshooting POS issues promptly, coordinating with vendors for hardware or software-related matters, installing, configuring, and updating POS software/hardware as needed, as well as assisting in training front house staff on POS system features. In addition to POS management, you will provide general IT support to employees, manage IT inventory, perform system backups and updates, help set up new equipment, and enforce IT security policies to safeguard data and systems. Your role will also involve assisting in software installations and updates to ensure compliance with security standards and maintaining data backup systems and disaster recovery procedures. To qualify for this role, you should have a Bachelor's degree in Information Technology, Computer Science, or a related field. Technical skills required include basic knowledge of POS systems (preferably in the food industry), familiarity with Windows operating systems, experience in network configuration and troubleshooting, and an understanding of IT security and data protection principles. Ideally, you should have 2-4 years of experience in IT support or a similar role. Prior experience working with POS systems is a plus but not mandatory. If you are enthusiastic about technology and eager to contribute to the success of Fly Chicken India, we welcome you to apply for this full-time on-site role in Gachibowli, Hyderabad.,
Role Overview: You will be joining Fly Chicken's dynamic team in Hyderabad as a Junior IT Specialist, responsible for managing the Point of Sale (POS) system and various IT-related tasks. Your role will involve ensuring efficient IT infrastructure operation, collaborating with the Operations Director and Store Managers for seamless operations. Key Responsibilities: - POS Management - Ensure smooth operation and maintenance of POS systems in different locations - Troubleshoot and resolve POS issues promptly - Coordinate with vendors for hardware or software-related matters - Install, configure, and update POS software/hardware - Assist in front house staff training on POS system features - IT Support - Provide general IT support, troubleshoot hardware and software issues - Manage IT inventory, ensure systems are up-to-date - Perform regular system backups and updates - Assist in setting up new equipment like computers, printers, and tech devices - Security & Maintenance - Monitor and enforce IT security policies for data and system protection - Assist in software installations and updates to meet security standards - Help maintain data backup systems and disaster recovery procedures Qualifications and Skills: - Educational Requirements: Bachelor's degree in Information Technology, Computer Science, or related field. - Technical Skills: Basic knowledge of POS systems (preferably in the food industry), Windows OS, network configuration/troubleshooting, IT security, and data protection principles. Experience: - 2-4 years of experience in IT support or similar roles - Prior experience with POS systems is advantageous Company Details: Fly Chicken is a renowned name in the QSR industry in Norway, now expanding its operations in Hyderabad. Committed to delivering high-quality service and exceptional customer experiences, Fly Chicken is your opportunity to contribute to their success in India. Apply now if you are passionate about technology and eager to make a difference at Fly Chicken India!,