Write feature updates and promotional blog posts to highlight product enhancements and engage with our user community Create organic content for company s social media platforms Excellent written and verbal communication skills. Proficiency in technical writing, with a keen eye for detail. Strong ability to understand complex technical concepts and translate them into user-friendly language. Familiarity with document management Familiar with ecommerce, ecommerce marketing SaaS products and platforms Solid organizational skills and the ability to manage multiple projects simultaneously. Experience with communication tools like Slack, Zoho, Google meet and content tools like Excel sheet, Wordpress, Freshdesk, etc Knowledge of information architecture and content organization best practices.