Write feature updates and promotional blog posts to highlight product enhancements and engage with our user community Create organic content for company s social media platforms Excellent written and verbal communication skills. Proficiency in technical writing, with a keen eye for detail. Strong ability to understand complex technical concepts and translate them into user-friendly language. Familiarity with document management Familiar with ecommerce, ecommerce marketing SaaS products and platforms Solid organizational skills and the ability to manage multiple projects simultaneously. Experience with communication tools like Slack, Zoho, Google meet and content tools like Excel sheet, Wordpress, Freshdesk, etc Knowledge of information architecture and content organization best practices.
Content writer - Product Marketing Team (SaaS) Ahmedabad, India (In-office) Content writer - Product Marketing Team (SaaS) Monday to Friday 9:30 AM 6:30 PM We re seeking a passionate Content Writer to join our product marketing team. You ll create engaging content across blogs, social media, website copy, and in-app UX, while also producing e-books, case studies, and analytical pieces that showcase research and strengthen Flits brand presence. About Flits Flits is a SaaS product company that helps Shopify brands drive repeat purchases, boost customer engagement, and build long-term customer value within the Shopify ecosystem. Its key products Loyalty Program and Wishlist enable merchants to reward customers, encourage repeat sales, and strengthen brand relationships. Trusted by Shopify merchants across 110+ countries , Flits is a proven partner in helping Shopify brands grow. What you will do Marketing & Engagement Content : Write engaging blog posts, social media content,Content for email marketing campaigns and promotional copy on loyalty programs, wishlists, and customer retention. Research & Strategy : Conduct research on Shopify apps, e-commerce trends, and customer retention to produce data-driven insights. Partnerships & Collaborations : Develop compelling content to support strategic partnerships and collaborations. Collaboration & Branding : Collaborate with marketing and product teams to ensure all content aligns with Flits brand and voice. Product & Educational Content : Create user-friendly product documentation, e-books, whitepapers, and case studies that simplify complex ideas. Experience & Education 1+ years of experience in a SaaS (Software as a Service) company Bachelor s degree in Computer Science, Information Technology, Marketing, Communications, or a relevant field Skills & Abilities Strong storytelling and content structuring ability to make blogs and long-form content engaging and reader-friendly Excellent written and verbal communication skills Ability to translate technical/complex ideas into easy-to-understand content Bonus Skills (Nice to Have) Basic understanding of UX writing and website copywriting Familiarity with tools like Google Analytics, Tag Manager, Slack, Figma, jira and other content-related tools Experience in SaaS B2B content marketing Interview Preparation During the interview process, you will be assigned the following tasks: Blog Writing: Write a short blog on a topic related to loyalty programs, wishlists, customer retention, or any eCommerce trend. Social Media: Create a caption for a social media post. Email Writing: Complete an email assignment focused on marketing or a day-to-day scenario. E-book Outline: Draft an outline for an e-book on one of the following topics: The Ultimate Guide to Customer Retention Best Practices for Gamification in Loyalty Programs How to Turn Customers into Brand Advocates Details Location : 3rd Floor, North Plaza, 307, Motera, Ahmedabad, Gujarat 380005 Work Type : In-office Working Days : Monday to Friday Weekends : Saturday & Sunday Off Working Hours : 9:30 AM 6:30 PM Ready to up your customer retention game 14 days free trial 30 days money back guarantee Flits is a retention app for Shopify. It offers loyalty, referrals, wishlist, passwordless login, and customer accounts. Give your marketing and sales team a breather Customer engagement with Loyalty & referral program, & account page Customer retention with wishlist & store credit From effortless acquisition with passwordless login to stronger engagement and retention with loyalty tools, account pages, wishlists, and store credit. Trusted by 5000+ merchants over 100+ countries Ready to grow your Shopify store We re here to support you, from sign-up to scale-up Thank you for contacting us! We will reach out to you very soon.