Service Delivery Manager Clearwater Analytics

3.0 - 7.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Service Delivery Manager at Clearwaters, you will be responsible for establishing and maintaining strong relationships with clients, acting as a trusted advisor and ensuring client satisfaction. Your main responsibilities will include: - Planning and overseeing accurate daily reporting support and service for clients, ensuring quality servicing, adherence to SLAs, and operational performance in line with SOPs. - Coordinating and executing resolution of service incidents and escalation of technical issues. - Managing Client Engagement Model & client health reporting, including planning and leading remote and in-person client engagement meetings and driving platform usage. - Providing cli...

Posted 23 hours ago

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Process Developer - AML / KYC (Practitioner) Genpact

3.0 - 7.0 years

0 Lacs

haryana

On-site

You will be joining Genpact, a global professional services and solutions firm with a workforce of over 125,000 professionals in more than 30 countries. Driven by curiosity, agility, and the goal of creating value for clients, we aim to improve the world for people through our services to leading enterprises, including Fortune Global 500 companies. We specialize in deep business knowledge, digital operations services, and expertise in data, technology, and AI. We are looking for a Process Developer in Financial Crime Anti Money Laundering for a global investment bank. Your responsibilities will include conducting AML and KYC checks, assessing alerts, investigations, and reviews as per policy...

Posted 1 month ago

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Service Delivery Manager Clearwater Analytics

3.0 - 7.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Service Delivery Manager at Clearwaters, you will be responsible for developing and maintaining strong relationships with our clients, serving as their main point of contact and ensuring continuous client engagement at all levels. You will act as a trusted advisor, addressing complex investment reporting and portfolio accounting challenges, and advocating for our clients internally. By staying updated on product enhancements and industry trends, you will play a crucial role in providing valuable insights to help our clients optimize their investment operations, thereby driving business growth and ensuring client satisfaction. Your main responsibilities will include planning and overseei...

Posted 2 months ago

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