Role & responsibilities Sales and Business Development : Drive sales of wellness and nutrition packages to individual customers and corporate clients. Identify new leads, pitch services, follow up on inquiries, and convert leads into business. Maintain strong relationships with clients to ensure customer satisfaction and repeat business. Client Handling and Service Delivery : Manage customer journey end-to-end: inquiry, consultation coordination, follow-ups, feedback collection, and after-sales support. Act as the first point of contact for client concerns, queries, or escalations, ensuring prompt and effective resolution. Operational Support : Coordinate with internal teams to ensure timely service delivery and operational efficiency. Handle client-related operational issues, especially in collaboration with MNC clients and corporate tie-ups. Assist in preparing reports, maintaining records, and ensuring smooth back-end operations. Brand Promotion and Marketing : Support promotional campaigns for wellness services and nutrition products. Represent the brand at wellness events, corporate health camps, and other marketing initiatives. Assist in creating awareness through online and offline marketing strategies. Growth and Expansion Initiatives : Collaborate with the management team on strategies for business growth and organizational expansion. Contribute ideas and implement initiatives to increase market reach and enhance customer engagement.
Core Responsibilities Assess individual and group nutritional needs based on medical history, lifestyle, and goals Develop personalized nutrition plans and therapeutic diets (e.g., for diabetes, obesity, heart disease, PCOS, etc.) Monitor and evaluate progress, making adjustments to meal plans as needed Provide guidance on portion sizes, meal timing, and food preparation Counseling & Education Conduct one-on-one and group counseling sessions to educate clients on healthy eating habits Empower clients to make sustainable lifestyle changes Debunk nutrition myths and provide evidence-based information Educate on food labels, grocery shopping, and mindful eating Clinical & Medical Collaboration Work closely with doctors, and other healthcare professionals to integrate nutrition into overall patient care Interpret laboratory results and medical data to plan appropriate diets Administrative & Documentation Maintain accurate records of client assessments, meal plans, and progress reports Track inventory and manage kitchen or dietary department supplies (wellness center settings)