Fingertips Data Intelligence Solutions Private Limited

Job Summary:We are seeking a motivated and customer-focused Telesales Associate to join our team. In this role, you will be responsible for calling potential students who have expressed interest in our courses and inviting them to visit our center for career counselling sessions. You will be the first point of contact and play a key role in guiding students toward the right educational and career paths. Key Responsibilities:Make outbound calls to leads who have enquired about our courses via website, social media, or other channels. Explain the benefits of our courses and the importance of career counselling. Persuade and schedule prospective students to visit the center for a one-on-one counselling session. Maintain accurate records of conversations and follow-ups using CRM or lead management tools. Achieve daily/weekly targets for number of calls and confirmed appointments. Work closely with the counselling and admissions team to ensure a smooth lead-to-enrolment process. Provide feedback on lead quality and frequently asked questions to improve communication strategies