Fingercross Ventures Pvt. Ltd.

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets Minimum Requirement: Good Communication Skills Good Problem-solving skills over the call High energy level Performance Metrics (KPIs) Call Volume: Number of calls made or received per day. Lead Conversion Rate: Percentage of leads successfully converted to sales. Customer Satisfaction: Feedback scores and complaint resolution rates. Target Achievement: Meeting or exceeding monthly and quarterly goals. Retention Rate: Maintaining a healthy long-term customer base.More information about this Telecaller JobPlease go through the below FAQs to get all answers related to the given Telecaller jobWhat are the job requirements to apply for this Telecaller job position? Ans: A candidate must have a minimum of 0 to 06 Months year experience as an Telecaller What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Telecaller is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Telecaller position? Ans: There are immediate 1 job openings for Telecaller in our Organisation.