Responsibilities: * Manage reservations, confirmations, amendments, and cancellations. * Resolving any customer concerns * Maintain accurate records & reports * Work within tight deadlines with high attention to detail. Office cab/shuttle
Responsibilities: * Manage reservations via phone/email * Ensure accurate room availability updates * Process payments & send confirmation emails * Collaborate with front desk on guest requests
About the job: Key responsibilities: 1. Managing reservation requests. 2. Handling booking confirmations, amendments, and cancellations 3. Ensuring proper documentation and communication of all reservations, customer interactions, and transactions. 4. Resolving any booking-related problems and addressing customer concerns. 5. Collaborating with other teams to ensure smooth operations. 6. Staying updated on the latest market trends, industry updates and company policies. Who can apply: Only those candidates can apply who: Salary: ₹ 2,16,000 - 2,40,000 /year Experience: 0 year(s) Deadline: 2025-09-03 23:59:59 Skills required: Customer Support Other Requirements: 1. A graduation in any field of study. 2. Excellent verbal and written communication skills in English. 3. Problem solving skills to analyse situations and resolve with minimum guidance. 4. High attention to detail as accuracy is vital in this role. 5. Time management and ability to work within tight deadlines. 6. Familiarity with computers or Mac systems. 7. Ability to build a rapport with customers, suppliers, and team members. 8. A talent in negotiation skills and gift of the gab is preferred, confidence is key. 9. Prior experience in a similar role or any CRM system would be beneficial (not mandatory). Even if you don’t meet all the requirements above, feel free to apply if you feel you are a go-getter and have the confidence to catch up within a short period About Company: We are a consulting firm dedicated to helping small businesses and start-ups realize their full potential and succeed in today's competitive market. Our mission is to provide guidance, support, and strategic solutions that enable these companies to overcome challenges and achieve sustainable growth. At present, our main area of expertise lies in assisting businesses with the outsourcing of their operational processes, particularly with in the travel industry. Our consulting services are designed to provide tailored recommendations that address the unique needs of each business, ensuring they can respond effectively to industry changes and increasing competition. In summary, we empower small businesses and startups especially in the travel sector to optimize their operations through smart outsourcing strategies, setting them up for long-term success and growth.
Responsibilities: * Manage reservations via phone/email * Maintain accurate records & reports * Coordinate travel arrangements with suppliers * Upsell holiday packages & services * Confirm bookings & handle cancellations