Finance Supervisor/Executive - Accounts Receivable

Job Description

CONSTITUENTS § Hotel Management § Guests § Brand Management Services § RHAP Accounting INDICATORS OF SUCCESS § Achievement of financial goals and improvement over prior year performance (GOP, Rev PAR, RSI) § Timeliness and accuracy of financial reporting AREAS OF RESPONSIBILITY Executes all accounting activity related to tracking and expediting accounts receivable § Performs accurate and timely mailing of invoices to customers with recent activity, attaching pertinent back-up § Posts payments received and reconciles theses payments to open invoices § Follows up on all accounts in arrears § Researches declined bank cards and other credit card charge backs for justification and validity § Balances accounts receivable system to the general ledger on a routine basis § Balances and adjusts all house accounts weekly § Ensures transfers from guest ledger to city ledger are accurate and done in a timely fashion § Assists in the preparation of month end reconciliation and in the final monthly closing of the accounts receivable system Manages the different payments types: § Copies, checks and distributes all city ledger accounts to appropriate debtors § Liaises with Financial Controller regarding the status of new and existing debtor accounts § Receipts and allocates payments from various sources i.e. cheque, credit card and direct transfer Maintains all necessary files and registers for accounts receivable: § Maintains all necessary files and registers for accounts receivable § Keeps relevant files in an ordered and retrievable system § Performs any other duties or task as directed Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. § Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis § Seeks opportunities to improve the customer experience by seeking customer feedback and reviewing management reports and developing strategies to improve department and hotel services Adheres to hotel policies and procedures: § Attends work on time and as scheduled. § Follows hotel grooming, hygiene and dress standards. § Maintains safety hazards by following all safety rules and procedures § Keeps immediate Supervisor promptly and fully informed of all problems or unusual matters of significance § Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objective of this position § Maintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment § At all times projects a favourable image of Hotel to the public INDBOH