FINACIAL SERVICE

Analyzing the data and implementing different recovery strategies for enhanced collection. Perform data analysis to create reports & dashboards for the senior management to facilitate faster decision-making comprising collection trends, strategy impact, and slippage movement. End to end, monitoring the performance and productivity of all the staffs. Timely allocation of cases to field staff as per the devised strategy. Have a clear understanding of internal business and regulatory processes/policies and ability to apprehend the stakeholders on the requirements. Cross functional co-ordination with operations, collections & technology team for portfolio monitoring. Responsible for the timely & accurate submission of daily, weekly & monthly reporting. Track delinquency trends, portfolio stress and collection efficiency across territories. Assist senior management for the field operations optimization and manpower planning. Identify manpower gaps and suggest incremental hiring or agency support where needed. Ensure adherence to RBI Fair Practices Code in micro finance. Establish monitoring mechanisms to prevent coercive recovery practices.