FERM T enables eCommerce brands to transform clicks into conversions with highly-personalized , 1:1 dynamic shopping experiences. Weve raised $30M+ to date and are backed by Bain Capital Ventures, Greylock, QED, and other top angels and commerce investors. Located in SF, Austin, NYC, and Bangalore, were looking to expand our 70+ person team to build the future of eCommerce! After announcing our $17M Series A, FERM T is one of the fastest growing companies at this stage in the US. FERM T is the leading AI-native funnel management platform built for e-commerce marketers. We empower brands to create and manage delightful customer experiences across multiple channels in minutes. Our platform helps businesses transform their digital presence through intelligent, data-driven funnel creation that strengthens customer acquisition and drives measurable results. With FERM T, e-commerce teams can rapidly built, test and iterate on their customer journey while maintaining brand consistency across every touchpoint. As a Senior Software Engineer on the Ecommerce Integrations team, you ll play a pivotal role in accelerating FERM T s growth by developing and owning end-to-end integrations with diverse ecommerce platforms. Your work will serve as the essential connective tissue linking external ecommerce platforms with our foundational internal architecture. Each new platform and customer presents unique technical challenges, and you ll skillfully balance rapid, incremental feature delivery with designing scalable, sustainable solutions for long-term growth. You ll collaborate directly with technical teams from customer organizations to craft effective integration strategies and resolve technical complexities. In close partnership with our foundational Platform team, you ll ensure your integrations seamlessly align with the broader internal architecture powering FERM T s entire commerce ecosystem. The integrations you build will have wide-reaching visibility and influence across the entire organization. Responsibilities: Design, develop, and maintain end-to-end integrations with a variety of external ecommerce platforms, operating with a high degree of autonomy. Ensure a consistent, stable, and scalable integration layer that supports multiple platforms and adapts fast to evolving requirements. Collaborate directly with customers technical teams to design integration solutions, provide implementation guidance, and troubleshoot technical issues. Take full ownership of integrations throughout their lifecycle including monitoring for breaking changes, tracking deprecated versions, and executing seamless migrations. Work closely with FERM T s Platform Architecture team to ensure integrations align with and feed cleanly into our internal systems. Build robust observability into integrations by implementing logging, monitoring, and alerting to ensure high reliability and fast issue resolution. Partner with internal stakeholders, including product, engineering, and customer-facing teams, to deliver high-impact features and support strategic initiatives. Requirements: Energized by startup momentum and takes ownership in transforming complex challenges into elegant solutions. Strong communication skills to be able to interface with customers as well as internal teams on the integration aspects. Experienced with Go, Python, or other modern backend languages Strong understanding of API design principles and best practices Proficient with distributed systems design and scaling microservices Familiar with data warehouses and other storage systems(Relational databases, key-value stores, cloud buckets etc) Experienced with cloud infrastructure (preferably Google Cloud) Nice to haves: Experience with GraphQL API design Familiarity with containerization and orchestration (Docker, Kubernetes) Previous work in eCommerce or adtech domains Experience with subscription-based payment models Tech stack: Golang Typescript React Nextjs Postgres Google cloud Benefits Competitive salary + equity package Comprehensive health, dental, and vision insurance for you and all your dependents. Retirement benefits: US: 401(k) plan with 4% matching India: Provident Fund with 12% matching 4 months of paid parental leave Unlimited PTO policy (with minimum 5 days PTO / quarter!) WFH stipend Monthly wellness stipend
FERM T is the AI native commerce platform that optimizes shopping experiences, leading to best-in-class shopper engagement and conversion. We help brands transform clicks into conversions with dynamic, personalized shopping experiences built and optimized in minutes. Backed by VMG, Bain Capital Ventures, Greylock, QED, and named The Information s #1 commerce startup, we re a 70+ person team based in SF, Austin, NYC, and Bangalore. As a fast-growing Series B company, we re building the infrastructure for the future of online retail and we re just getting started. We re hiring a People & Operations Associate to ensure our Bangalore office runs smoothly and provides a great workplace experience for our growing team. This is a full-time, on-site role where you ll take ownership of office operations, vendor management, onboarding/off-boarding logistics, and cultural initiatives that make the office an engaging, productive space. This role is primarily focused on office management and workplace experience, with a secondary focus on HR operations and employee engagement. You ll be the go -to person for our Bangalore office, helping to create a consistent, welcoming, and compliant workplace. You ll report to the People Operations Manager (based in New York) and serve as the on-the-ground point of contact for the Bangalore team, with opportunities to collaborate on global People initiatives as needed. Responsibilities Workplace Operations: Oversee day-to-day office management, including lunch delivery, snacks, supplies, and vendor relationships, ensuring the office is organized and functional. Onboarding & Offboarding: Support the employee lifecycle by preparing documentation, coordinating laptop and asset distribution, and ensuring smooth Day 1 and exit processes. Compliance & Training: Coordinate mandatory trainings (such as POSH) and maintain accurate employee records to meet legal and compliance requirements. Employee Experience & Culture: Plan and host local team events and activities that foster connection, encourage in-office presence, and strengthen company culture. Candidate & Visitor Experience: Welcome and host onsite candidates and visitors, creating a professional and positive first impression. Ad Hoc Projects: Partner with the People Operations Manager on special projects and initiatives related to engagement, learning, and workplace improvements. Requirements 2+ years of experience in office management, HR operations, administration, or a similar role. Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. Tech-savvy and detail-oriented, with working knowledge of tools like Google Workspace, Slack, and HR systems (or quick to learn). Reliable and proactive takes initiative, asks thoughtful questions, and follows through without reminders. Approachable and people-focused, with excellent interpersonal skills. Flexible and on-site based in Bangalore with regular office presence (at least 2 days/week, with potential for more as the office grows). Benefits Competitive salary + equity package Comprehensive health, dental, and vision insurance for you and all your dependents. Retirement benefits: US: 401(k) plan with 4% matching India: Provident Fund with 12% matching 4 months of paid parental leave Unlimited PTO policy (with minimum 5 days PTO / quarter!)