female Tele Caller Executive

Key responsibilities

• Prospecting and lead generation: Make outbound calls to identify and engage potential students, such as recent graduates, working professionals, or homemakers.
• Sales and counseling: Explain the benefits of the institute's courses, provide detailed information on the curriculum, and guide potential students through the enrollment process.
• Achieving sales targets: Work to meet or exceed predetermined sales quotas and contribute directly to the institute's revenue growth.
• Customer relationship management: Handle inbound inquiries, resolve customer complaints, and follow up on leads to nurture relationships.
• Record keeping: Maintain accurate records of all customer interactions and transactions.
• Product knowledge: Stay up-to-date on all products, services, and industry trends to effectively communicate the institute's offerings.

Required skills and qualifications

• Strong communication skills: Excellent verbal communication, persuasive speaking, and active listening are essential to effectively convey information and build rapport.
• Sales acumen: The ability to handle objections, close sales, and demonstrate a clear understanding of sales techniques.
• Customer focus: A professional and patient demeanor to handle different personalities and address customer needs effectively.
• Technical proficiency: The ability to use CRM software and other necessary tools for call logging and record-keeping.
• Adaptability: The ability to adapt to different situations, manage time effectively, and stay calm under pressure.
• Education: While not always mandatory, a high school diploma is standard, and a bachelor's degree in business, marketing, or a related field can be beneficial.

Job Type: Full-time

Pay: ₹8,086.00 - ₹13,000.00 per month

Ability to commute/relocate:

• West Fort, Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Minimum 1 year commitment

Education:

• Bachelor's (Preferred)

Location:

• West Fort, Thrissur, Kerala (Required)

Work Location: In person