Female Customer Care Executive (Calls & Chats)

Job Description:
We are hiring a Customer Care Executive to manage calls and chat support as per business needs. The role involves assisting customers with their queries, providing accurate information, and ensuring a smooth support experience.

Key Responsibilities:

• Handle inbound and outbound customer calls.
• Respond to queries via live chat, email, and phone.
• Provide product/service information and resolve issues efficiently.
• Maintain customer records and follow up where necessary.
• Ensure a professional and positive customer experience.

Requirements:

• 0–2 years of customer support experience (Freshers welcome).
• Good communication skills in English, Hindi, and Punjabi.
• Ability to multitask (calls & chats).
• Basic computer and typing skills.
• Customer-focused with a positive attitude.

Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person