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Expert Staffing Solutions New Delhi logo
Customer Support Executive - US & UK Shift Expert Staffing Solutions New Delhi

0.0 - 5.0 years

2 - 6 Lacs

gurgaon, haryana, india

On-site

Job description: Role & responsibilities: Handle inbound & outbound international calls (US/UK customers) Provide customer support with empathy, patience, and professionalism Ensure First Call Resolution (FCR) and high CSAT scores Manage escalations and resolve queries efficiently Maintain accurate call logs and customer records Requirements: Excellent English communication (verbal & written) Strong customer handling skills & active listening Willingness to work in night shifts / rotational shifts Basic computer knowledge & typing skills Freshers & experienced candidates welcome

Posted 1 day ago

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