FBT Adventures

As a Reservation and Ticketing Agent for domestic flights, your primary responsibility will involve handling reservations and ticketing processes. This includes managing bookings, documentation, and addressing customer complaints in a timely manner. You will also play a crucial role in processing refunds and cancellations for domestic air tickets. Proficiency in GDS systems such as Galileo and Amadeus is a key requirement for this role. To excel in this position, you should be IATA qualified or possess a relevant certification in Travel and Tourism. A minimum of 0-3 years of experience in a similar role is mandatory. Strong written and verbal communication skills are essential for effectively engaging with customers. Moreover, a comprehensive understanding of the GDS system Galileo is vital for performing your duties efficiently. If you fulfill the aforementioned criteria and are seeking a challenging opportunity in the travel industry, we invite you to apply for this position.,