F&B Service Associate

1. General Responsibilities:

• Uphold the hotel's standards of guest service excellence.
• Greet guests, take orders, and serve food and beverages in a timely and professional manner.
• Manage tables efficiently, ensuring prompt service and minimizing wait times.
• Answer questions and make recommendations on menu items, specials, and drinks.
• Handle cash and credit transactions accurately, maintaining a secure and organized cash handling system.
• Maintain a clean and organized service area, including tables, chairs, and floors.
• Collaborate with bussers, bartenders, and kitchen staff to ensure seamless service.
• Anticipate and respond to guest’s needs, resolving any concerns or issues promptly.
• Maintain knowledge of menu, ingredients, and preparation methods to answer guest questions.
• Participate in ongoing training and education to improve knowledge and skills.
• Perform other duties as assigned by the superior.
• Adhere to all company policies, procedures, and safety regulations.
• Communication and Coordination:
• Coordinate with other hotel departments to meet guests' needs and resolve issues.
• Relay messages and information accurately and promptly to guests and colleagues.
• Answer telephone calls and respond in a professional manner.

Job Type: Full-time

Pay: ₹12,000.00 - ₹14,000.00 per month

Benefits:

• Food provided

Work Location: In person