F&B GSA - Butlers

The F&B GSA – Butler is responsible for delivering personalized and high-level service to VIP and long-stay guests, ensuring comfort, satisfaction, and a memorable stay. The role combines food and beverage service, room service, and guest relations, with an emphasis on discretion, attention to detail, and proactive assistance.

Key Responsibilities:

• Welcome guests upon arrival and provide seamless check-in/check-out assistance in coordination with the Front Office.
• Serve meals, beverages, and amenities in guest rooms, suites, or private areas with attention to etiquette and presentation.
• Assist guests with unpacking, packing, and wardrobe management as required.
• Coordinate with kitchen, housekeeping, concierge, and laundry to fulfill special requests.
• Maintain guest preferences and anticipate needs to deliver highly personalized service.
• Set up and manage in-room dining, minibar arrangements, and VIP amenities.
• Handle laundry pickup/delivery and garment pressing with utmost care.
• Ensure cleanliness and readiness of guest rooms and private dining areas.
• Maintain daily logs and guest preference profiles in the property management system.
• Handle guest complaints or concerns with professionalism and follow-up.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Performance bonus
• Yearly bonus