Customer Exp and Faults Engineer Ericsson

1.0 - 3.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Join our Team About this opportunity: Customer Exp and Faults Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution. What you will do: Service Alarm Monitoring. Alarm Management for the assigned Network Services. Ticket Management. Monitoring all events in Customer's managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and...

Posted 1 month ago

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Service Monitoring Engineer Ericsson

1.0 - 3.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Join our Team About this opportunity: Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution. What you will do: Service Alarm Monitoring. Alarm Management for the Fixed Domain Network Services. Ticket Management. Monitoring all events in Customer's managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and intens...

Posted 2 months ago

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Customer Exp and Faults Engineer Ericsson

3.0 - 7.0 years

0 Lacs

noida, uttar pradesh

On-site

Join our Team About this opportunity: As a Surveillance Engineer at our organization, you will be responsible for performing service quality surveillance and assurance Level 1 Operations activities. Your role will involve monitoring events on the network, ensuring timely escalation to the relevant function for restoration or resolution. What you will do: - Perform Service Alarm Monitoring. - Manage alarms for the assigned Network Services. - Handle ticket management. - Monitor all events in the Customer's managed infrastructure to ensure optimal performance and compliance with SLAs. - Interact with resources and service instances to gather network, IS/IT/Telecom Infrastructure events informa...

Posted 4 months ago

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