Company Description Our wheels, your business Role Description This is a full-time, on-site role for a Dispatch/Planner located in Jalandhar. The Dispatch/Planner will be responsible for coordinating and overseeing the dispatching of vehicles, ensuring timely deliveries and pickups, and maintaining communication with drivers. Daily tasks include scheduling routes, managing customer inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate will ensure efficient operations and resource allocation to meet client requirements. Qualifications Strong Phone Etiquette and Communication skills Experience in Dispatching and Scheduling Excellent Customer Service and Customer Satisfaction skills Ability to effectively manage and resolve issues Strong organizational and multitasking abilities Proficiency in using dispatch and scheduling software Familiarity with the transportation industry is a plus Bachelor's degree in Logistics, Business Administration, or related field
You will be a full-time Dispatch/Planner based in Jalandhar, responsible for coordinating the dispatching of vehicles, ensuring timely deliveries, and maintaining communication with drivers. Your daily tasks will include scheduling routes, managing customer inquiries, resolving issues, and ensuring customer satisfaction. To excel in this role, you should possess strong phone etiquette, communication skills, and experience in dispatching and scheduling. Your ability to effectively manage and resolve issues, along with excellent customer service skills, will be essential. Proficiency in using dispatch and scheduling software, strong organizational and multitasking abilities, and a Bachelor's degree in Logistics, Business Administration, or a related field are desired qualifications. Familiarity with the transportation industry would be an added advantage to ensure efficient operations and meet client requirements.,