We are seeking enthusiastic and customer-focused professionals to join our Chat Support team for US clients . This role requires individuals with excellent English communication skillsboth written and verbal who can confidently interact with international customers and deliver outstanding service. Responsibilities: Engage with US-based customers through live chat and email with a professional, friendly, and solution-oriented approach. Communicate clearly and effectively, ensuring responses are grammatically correct, concise, and empathetic. Resolve queries, provide accurate information, and ensure a smooth customer experience. Maintain detailed records of customer interactions and escalate complex issues when needed. Consistently uphold the highest standards of communication and customer satisfaction. Key Requirements: Fluent in English (both written & verbal) with impeccable grammar and vocabulary. Excellent typing speed and ability to frame responses with clarity and empathy. Prior experience in international chat/email/voice support preferred but not mandatory. Strong problem-solving skills with the ability to multitask in a fast-paced environment. Willingness to work in night shifts (US time zone) . Qualification: Graduate / Undergraduate with exceptional communication skills. What We Offer: Salary package with performance-based incentives. Opportunity to interact with global clients and enhance communication skills. Career growth in a supportive and professional work environment. Continuous learning and development opportunities. Work Location: Remote Shift Timing: Night Shifts (US Support)
We are looking for an experienced Google Ads Expert with proven expertise in managing and optimizing campaigns for E-commerce businesses. The ideal candidate should have a deep understanding of all aspects of Google Ads from campaign creation to performance tracking and optimization for maximum ROI. Role & responsibilities: Plan, create, and manage Google Ads campaigns (Search, Display, Shopping, and Performance Max). Optimize bids, keywords, and ad copies to improve conversions and ROI. Track and analyze campaign performance daily. Manage Google Merchant Center and ensure product feed accuracy. Conduct A/B testing for ad creatives and landing pages. Monitor competitors and identify growth opportunities. Prepare detailed performance and analytics reports. Requirements: 5-10 years of hands-on experience in Google Ads management. Strong E-commerce advertising experience is a must. In-depth knowledge of Google Ads Manager, Google Analytics, and Google Tag Manager. Proven success in scaling campaigns and driving online sales. Excellent analytical and optimization skills. Google Ads certification preferred. Why Join Us: Work on exciting and data-driven E-commerce projects. Opportunity to grow with a performance-focused marketing team. Flexible and supportive work environment.