As an Airline Travel Sales Consultant at the leading airline reservation travel agency in Dehradun, your role will involve converting airline booking inquiries into sales opportunities, providing expert travel advice, and delivering exceptional customer service. Your expertise in Global Distribution Systems (GDS) like Amadeus, Galileo, or Sabre will be crucial in efficiently managing bookings and offering tailored travel solutions to contribute to the overall success and growth of the company. Key Responsibilities: - Handle inbound and outbound calls for airline bookings and reservations. - Convert calls into potential sales by providing expert travel advice and product knowledge. - Utilize GDS systems (Amadeus, Galileo, Sabre) to book and modify airline tickets and itineraries. - Assist customers in selecting the best travel options based on budget, preferences, and requirements. - Address customer queries, concerns, and ensure satisfaction throughout the booking process. - Meet sales targets and contribute to the agency's growth and success. - Stay updated on airline industry trends, promotions, and policies. - Provide exceptional customer service to enhance the client experience. Qualifications Required: - Proficiency in English or Spanish language. - Minimum 1 year of experience as a Travel Consultant or in a similar sales-driven role. - Strong proficiency in GDS systems such as Amadeus, Galileo, or Sabre. - Excellent communication and interpersonal skills. - Ability to multitask and handle pressure in a fast-paced environment. - Strong sales acumen to convert inquiries into successful bookings. - Passion for travel and commitment to customer service excellence. - Attention to detail and accuracy in handling reservations and customer data.,
As a Travel Consultant with our company, you will be part of a dynamic team catering to the US travel market. Your primary responsibility will be handling inbound calls from US customers for flight bookings, changes, cancellations, and upselling travel services. Your ability to effectively manage sales, service, and customer retention will be crucial in this role. Key Responsibilities: - Handle inbound calls from US customers regarding flight bookings, cancellations, rescheduling, and modifications. - Convert customer inquiries into sales by recommending suitable flight options based on their travel needs. - Provide accurate fare quotes and travel solutions utilizing GDS platforms such as Sabre, Amadeus, and Galileo. - Manage booking changes efficiently to ensure customer satisfaction and company profitability. - Consistently achieve and surpass sales targets and KPIs. - Stay informed about airline policies, fare rules, and promotions to offer the best service to customers. Qualifications Required: - Minimum of 1 year experience in US travel sales, preferably in a B2C setting. - Proficiency in GDS platforms like Sabre, Amadeus, and Galileo. - Excellent communication skills in English, both verbal and written. - Ability to thrive in a high-volume, fast-paced work environment. - Strong problem-solving and negotiation abilities. - Willingness to work night shifts and weekends to align with US time zones.,