Job
Description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Job Title: Facility Manager - Soft Services
Location: Hyderabad
About the Role
JLL is seeking an experienced Facility Manager to oversee end-to-end facility operations, ensuring exceptional service delivery, operational excellence, compliance, and client satisfaction. The role involves managing hard and soft services, vendor performance, workplace experience, and overall site operations.
Key Responsibilities
Manage overall facility operations, including soft services, hard services, security, and workplace experience.
Lead facility teams and vendor partners to ensure seamless service delivery.
Ensure compliance with EHS, statutory, and regulatory requirements.
Oversee preventive maintenance programs and asset management activities.
Drive operational efficiency, cost optimization, and budget management.
Monitor vendor performance against agreed SLAs and KPIs.
Build and maintain strong relationships with clients and stakeholders.
Handle escalations, risk mitigation, and business continuity requirements.
Ensure timely reporting, audits, and documentation of facility operations.
Support client visits, events, and workplace initiatives.
RequirementsGraduate/Postgraduate in Facilities Management, Engineering, Hospitality, or a related field.
6-10 years of experience in facilities management, corporate real estate, or integrated facility management.
Strong knowledge of hard and soft services operations.
Experience in vendor management, budgeting, and stakeholder management.
Proficiency in MS Office and reporting tools.
Excellent communication, leadership, and problem-solving skills.
Preferred SkillsClient-focused mindset with strong relationship management abilities.
Experience managing large corporate sites.
Knowledge of workplace safety and compliance standards.
Join JLL and help shape a better, safer, and more productive workplace experience for our clients and teams.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
