JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Adhere to all Atleos and JLL policies and procedures
Ensure adoption and implementation of a Risk Management Plan for your site and demonstrate compliance. Ensuring business operation risk tracked and closed - Ensure 95% closed with in specified time frame
Contract Compliance –follow all contractual compliance obligations associated with my role and adopt any process changes as outlined by leadership.
Ensure Zero non conformances during Client Internal and External Audits,
Corrigo Work Orders – Ensure timely closure of tickets - 95% minimal target, and take initiatives to increase the number of Corrigo Work Orders by 10% through proactive initiatives.
Ensure all the equipments PMRM are scheduled in Corrigo and PPMs are complete 100% on time.
Leverage BI by use of information to drive faster business decisions and insights. A minimum of 1 data insights per site to be shared with the client and receive positive feedback
Achieve an average score of 75% in JLL OpsAide/JACP Audit. Ensure all the High Priority Actions are completed on time.
Demonstrate site related documents are readily available and shared with concern in time
- MMR is shared before 10th of every month and review with your reporting manager
- AMC updated tracker maintained and ensure all applicable contract are in place
Timely notification of Incidents to client and JLL team. Lessons learnt are shared with the account team.
Ensuring escalation/call tree in place & providing evidence that it has been tested at least once a month
Support continuation of new ways of working :
a. Focus on speed of delivery.
b. Pivoting on multiple options/request during CAR submission process.
c. Providing more justification & drivers for space needed.
d. Working closer hand-in-hand with BU stakeholders.
e. Understanding new global approval cadence, as this materializes.
Ensure that team follows the JLL Code of Business Ethics while at work and while representing JLL in anyway what-so-ever. Ensure ZERO ethic case at your site .
Develop and implement an site specific staff retention program for vendor staffs.
Ensure the attrition level to stay below 10% per annum.
Enrol through JLL My Development and complete at least 3 training courses focused on developing business and management skills. Over all complete 40 hour of training per annum
Demonstrate effective site based staff and sub vendor staff connect program is implemented and followed.
Report 2 Good catches and near miss for the site in CMO/ Corrigo.
Ensure 100% attendance for self and team for all the JLL corporate training which includes Webinar, WebEx and F2F
Ensure that your compliance score is 90% or above- Communicate your compliance results and develop an action plan to address the areas of concern
Ensure PDP is closed for self and the your team by April 2025, Review progress by mid year and closure by end of the year
Achieve Global sustainability targets: 4% annual energy reduction; 3% annual water reduction; and 92% solid waste diversion from landfill.
Support Zero waste ESS program. At least 1 ESS ideas per site should be submitted in Rockstar program
Ensure there is no business interruption due to any negligence or non-performance of agreed deliverables by our vendor or our team.
Ensure your account participates in the CIWG program. Success is measured by participation in at least 2 CIWG events across your account and re-application of a minimum of 2 innovations mined from i-Stream.
Track the vendor spending against the site budget and implement measures to control spend within the budget value.
Demonstrate all expenses are tracker and invoiced and paid to vendors
Share Lessons Learned with other JLL accounts and cross pollinate best practices and innovations- at least 2 per annum
To ensure that all the invoices are approved and processed with supporting's as per JLL best practices and local account guidelines
Win & deliver atleast 3 client/BU funded small works projects.
Implement at least 2 digital new initiatives/innovation in each site
Processing of invoice within 90 days of PO, measured quarterly. (ex Jan invoices should be paid by April)
Zero cases of late processing of utility and rental invoices.
ERP Management in terms of start of work when PO is issued and invoicing when work is completed and the PO is closed. No PO to be open more than 180 days without proper justification.
Additional Support / Activities managed
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
