Job description Job Description Job Summary We are looking for a result-driven leader to be responsible for ensuring the SLA's and KPI targets as specified by the client are met consistently. Demonstrate strong process knowledge and lead process changes / improvement with end to end understanding of Product. Review and respond to client escalations, Team Queries, and support team as Subject Matter Expert. Monitor and supervise a team of associates to achieve the targets. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. Years of experience needed – 5+ Years Experience and Skills • Should be graduate from recognized university • Strong command of the English language, along with analytic, interpersonal, and verbal and strong written communication skills • Ability to work in a flexible and production-oriented environment • Should be able to handle escalated issues and complaints, resolving them in timely and satisfactory manner • Good interpersonal skills • Good understanding of key back-office operations metrics • Good analytical skill • Strategic thinker and problem solving mindset • Good balance between people, process & clients • Good client management & relationship building skills • Ability to work in 24/7 process • Open to Work from Office
The primary role of this position is to develop rich Mobile applications for a highly accessed and commercial digital content platform based on a high-performance CE device. We are looking for resources with Android and iOS technology skills for user-facing application development using TypeScript and JavaScript FW competency. Your primary focus will be on developing application components and implementing them following well-known mobile development workflows. As an individual contributor, you will understand the requirements, perform detailed design and coding, debugging, testing, and release of the given modules. Responsibilities also include the development of new user-facing features using Mobile technologies, re-usable components, and front-end libraries. You should have rapid development ability to build and demonstrate quick Mobile-driven solutions and work closely within a small team of experienced engineers to produce high-quality software products on a daring schedule. Professional engineering practices are essential, including alignment to coding standards, producing design documentation, and supporting integration. Translating design and wireframes into high-quality code with an eye for performance on specific target devices, writing unit tests, and performing functional verification for the responsible modules are key responsibilities. Additionally, you will conduct code reviews and sanity checks for the developed code. The required skills for this position include experience with React JS, React Native, JavaScript including DOM Manipulation and JavaScript object model, thorough understanding of React Native and its core principles for developing and maintaining Android or iOS applications, good knowledge of HTML5 and CSS, experience with modern front-end build pipelines and tools such as Babel, Webpack, NPM, etc., Agile Scrum-based Development, ability to communicate effectively and make effective presentations, solid understanding of MVC and stateless APIs & building RESTful APIs, familiarity with code versioning tools such as Git, SVN. Qualifications for this role include a Bachelor's Degree in computer science or related field, a minimum of 3 years of experience in commercial software development, expertise in object-oriented design methodologies, experience working with medium to large scale code bases in small to large groups, and a passion for front-end application development. Desirable qualities include being timely and committed, having the ability to work in a time-constrained and demanding environment, pushing beyond own goals and making way through challenges, being quality-driven, a quick learner, a team player, and having the ability to work independently without supervision. Skills: React Native, React.js, and HTML/CSS.,
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