Executive - Warehouse Operations - Contract Logistics

ROLES & RESPONSIBILITIES
Key responsibilities Operations Management  Responsible for all warehouse functions of Inward, Sorting, Picking, Outbound and Inventory.  Need to unload all the vehicles on time and acknowledge on mail for vehicle receiving.  Need to plan required manpower in line with volume fluctuations.  150 plus staff needs to be handled independently with teamwork.  Responsible for loss control of site.  Need to analyze ops miss report and productivity.  Need to ensure good hygiene of warehouse.  Timely reply of customer queries.  Not to compromise on safety of employees and premises.  Timely escalations to Management on non-compliance.  Timely revert on mail for any short/ excess shipments received.  Plan for Improve productivity of the site.  Layout wise manpower planning. o Regional P & L management  Ensure zero debits from customer.  Avoid productivity loss in Ops to sustain margins.  Ensure P & L in line within budget Customer relationship Management  Support in customer based on timely need.  Resolving customer queries and sending reports timely.  Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager