Job Description: General Manager – Service (Hypergrowth & Transformation) Position Title: General Manager – Service Reports To: Managing Director & Joint Managing Director Location: Ahmedabad/Gandhinagar Age Range: 35–50 years Experience: Minimum 15 years total, with at least 5 years in a senior service leadership role Industry Background: Dairy, Food, Automotive, HVAC, or B2B Tech/Industrial Role Overview We are seeking an entrepreneurial, change-oriented leader to transform our service function into a major growth and customer success engine. The General Manager – Service will be directly accountable for scaling service revenue to contribute at least 25–30% of total company revenue in FY26 (₹50–60 Cr+), while rapidly expanding team capability, digital adoption, and customer success metrics. This is a critical leadership role for a proven innovator who can drive hypergrowth, operational excellence, and recurring revenue transformation. Key Responsibilities Service Hypergrowth Mandate Deliver 50%+ YoY service revenue growth, ensuring service contributes ₹50–60 Cr+ (25–30% of total company revenue) in FY26. Scale-Up Leadership Rapidly double the service team’s size and capability within 12 months, building a high-performance, customer-obsessed culture. Service Revenue Innovation: Build and scale high-margin, recurring revenue streams—especially AMCs, digital/IoT-enabled services, and value-added offerings (training, calibration, consulting). Digital Transformation Lead hands-on adoption of IoT platforms, remote diagnostics, predictive maintenance, and automation to drive efficiency, uptime, and proactive customer support. Customer Success Focus Make customer retention, NPS improvement, and proactive service delivery (not just reactive support) core KPIs for the team. Operational Excellence Oversee all service operations, ensuring high standards of quality, compliance, and cost control. Implement best-in-class KRAs/KPIs and incentive systems. Cross-Functional Leadership Collaborate with sales, product, and marketing to launch new service offerings, support rapid solution adoption, and drive integrated go-to-market initiatives. Data-Driven Management Analyse service performance data, identify improvement opportunities, and drive continuous process enhancements. Stakeholder Engagement Build strong relationships with key customers, partners, and internal stakeholders to maximize business opportunities and customer success. Strategic Reporting Provide regular, actionable reports and recommendations to senior management on service performance, revenue, digital adoption, and customer success initiatives. Required Skills & Qualifications Education: Bachelor’s in Engineering, Business Administration, or related field (Master’s preferred). Proven Hypergrowth Experience: Demonstrated track record of driving 50%+ annual service revenue growth and scaling large service teams (ideally 2x headcount in <12 months) in B2B tech/industrial settings. Recurring Revenue Expertise: Deep experience in building and scaling AMCs, digital/IoT-enabled services, and other value-added, high-margin offerings. Digital & Automation Skills: Hands-on expertise with IoT platforms, remote diagnostics, predictive maintenance, and service automation. Customer Success Leadership: Strong focus on customer retention, NPS improvement, and proactive support models. Team Building: Proven ability to recruit, develop, and inspire large, diverse service teams. Financial Acumen: Strong skills in budgeting, resource allocation, and profitability management. KRA/KPI & Incentive Systems: Expertise in designing and implementing high-impact performance management and incentive programs. Cross-Functional Collaboration: Experience working closely with sales, product, and marketing to drive service-led growth. Communication & Influence: Outstanding interpersonal, negotiation, and stakeholder management skills. Entrepreneurial Mindset: Change-oriented, results-driven, and passionate about transforming service into a growth and customer success driver. Key Performance Indicators (KPIs) Service Revenue: Achieve ₹50–60 Cr+ in FY26 (25–30% of total company revenue) Team Scale-Up: Double service team headcount and performance within 12 months AMC Renewal Rates: Maximize recurring revenue and contract renewals Customer Success: Improve NPS, customer retention, and proactive support metrics Digital Adoption: Drive implementation and usage of IoT, remote diagnostics, and automation platforms Operational Efficiency: Meet/exceed cost control, quality, and compliance targets Preferred Attributes Age: 35–50 years Experience across multiple relevant industry sectors is a plus High integrity, entrepreneurial drive, and the ability to inspire large teams through rapid change This is a transformation mandate, not a steady-state role. We seek a bold, innovative leader ready to scale service into a major growth and customer success engine. If you have a proven playbook for hypergrowth and service innovation, we invite you to apply and make a lasting impact. Show more Show less
About the Company Everest Instruments Pvt. Ltd. has been a trusted provider of analytical testing solutions for the dairy, food, and beverage industries for over 26 years, delivering innovative and reliable technologies to ensure quality and safety About the Role Deliver 50%+ YoY service revenue growth, ensuring service contributes ₹50–60 Cr+ (25–30% of total company revenue) in FY. Responsibilities Scale-Up Leadership: Rapidly double the service team’s size and capability within 12 months, building a high-performance, customer-obsessed culture. Service Revenue Innovation: Build and scale high-margin, recurring revenue streams—especially AMCs, digital/IoT-enabled services, and value-added offerings (training, calibration, consulting). Digital Transformation: Lead hands-on adoption of IoT platforms, remote diagnostics, predictive maintenance, and automation to drive efficiency, uptime, and proactive customer support. Customer Success Focus: Make customer retention, NPS improvement, and proactive service delivery (not just reactive support) core KPIs for the team. Operational Excellence: Oversee all service operations, ensuring high standards of quality, compliance, and cost control. Implement best-in-class KRAs/KPIs and incentive systems. Cross-Functional Leadership: Collaborate with sales, product, and marketing to launch new service offerings, support rapid solution adoption, and drive integrated go-to-market initiatives. Data-Driven Management: Analyse service performance data, identify improvement opportunities, and drive continuous process enhancements. Stakeholder Engagement: Build strong relationships with key customers, partners, and internal stakeholders to maximize business opportunities and customer success. Strategic Reporting: Provide regular, actionable reports and recommendations to senior management on service performance, revenue, digital adoption, and customer success initiatives.
About the Company Everest Instruments Pvt. Ltd. has been a trusted provider of analytical testing solutions for the dairy, food, and beverage industries for over 26 years, delivering innovative and reliable technologies to ensure quality and safety About the Role We are seeking a transformation leader to drive a hypergrowth agenda as Vice President – Sales. The primary mandate is to achieve a step-change in revenue, scaling 60–70% growth in a FY. This role demands a proven architect of breakthrough sales strategies, hands-on digital sales leadership, and the ability to rapidly scale high-performance teams in dynamic B2B, B2C Export & B2G environments. Responsibilities Architect and execute a step-change go-to-market plan to deliver 60–70% revenue growth, including rapid new customer acquisition (government, and private), aggressive regional/exports expansion, and fast scaling of channel partnerships. Rapidly double the size and capability of the sales organization, building a high-performance, target-driven culture aligned to stretch goals. Lead adoption of advanced CRM, sales automation, and analytics to drive pipeline velocity, conversion rates, and data-driven decision-making. Drive technical/solution sales excellence, particularly for complex B2B offerings in dairy tech, food safety, or related domains. Foster consultative selling capabilities across the team. Collaborate with product, marketing, and service teams to launch new offerings, adapt GTM strategies in real time, and ensure customer-centric innovation. Own sales budgeting, AOP formulation, and resource allocation to maximize ROI and profitability. Continuously monitor market trends, competitor moves, and customer needs to refine sales strategy and maintain leadership. Build and nurture strong relationships with key clients, partners, and internal stakeholders to unlock new business opportunities.
The ideal candidate is a highly resourceful and innovative developer with extensive experience in the layout, design and coding of websites specifically in PHP format. You must also possess a strong knowledge of web application development using PHP programming language and MySQL Server databases. Responsibilities Perform a mix of maintenance, enhancements, and new development as required Work in a data analyst role and with business intelligence applications Document features, technical specifications & infrastructure Responsibilities Work cross-functionally to convert business needs into technical specifications Qualifications 3+ years' of experience in web development and software design Expertise in front-end technologies (HTML, JavaScript, CSS), PHP frameworks, and MySQL databases
About the Company Everest Instruments Pvt. Ltd. has been a trusted provider of analytical testing solutions for the dairy, food, and beverage industries for over 26 years, delivering innovative and reliable technologies to ensure quality and safety About the Role The purpose of this position is to ensure audit and verification of all accounting records. It ensures preparation of provisional accounts and all statutory compliances like GST, TDS, TCS, etc. it supports the F&A team in finalisation of Balance Sheet. Only chartered accountant can apply on this post. Supervisory responsibilities – Direct/Indirect Monthly Audit / verification of accounting records Preparation of Provisional Accounts on Monthly basis ✓ Preparation of Cash Flow on Monthly basis Account Receivable Management (Debtor Management) - To bring dues of receivables of customers within stipulated time Statutory compliances of GST, TDS/TCS including audit of various returns on monthly/quarterly & assistance in filling of returns and ensure 100% accuracy Monthly Audit / Verification of Provisional Accounts of Group Companies and Director’s Personal Accounts prepared by team member Monthly audit of Salary Register, ensure TDS on Salary correct computation and complete the same within 2 days Verification of Interest and other Bank Charges debited by Banks with sanctioned terms Liasoning with Statutory Auditor for CA Certificates from time to time on need base Monitoring Insurance Renewal – Cars, Property, Stock, Employees Accident Insurance, Personal Insurance of Director etc Annual (Finalization of accounts on annual basis) Preparation of various data for Balance sheet ✓ Preparation of Annual Balance sheet and Tax Audit Report ✓ Liaising with external statutory auditor for Annual Balance sheet, Tax Audit Report & income tax returns ✓ Preparation of various data for Income tax assessment ✓ Preparation of various data external audit for GST laws ✓ Annual statutory compliances of GST laws ✓ Liaising with external statutory auditor for GST compliances ✓ Preparation of various data for GST assessment ✓ Preparation of various data for individuals’ income tax return ✓ Preparation of various data and liasoning for Annual Bank Credit limit Renewal, Care Ratings Renewal, Gratuity Renewal SAP Maintenance Collecting various requirement from users & communicating the same with implementing agency including follow ups ✓ Training to SAP users & providing assistance in routine data entry ✓ Development & Implementation of various practices & policies in SAP with management approval ✓ Management of SAP data & control over user activity ✓ Accounting of transactions related key vendors/customer as per instruction of management like preparation of Purchase Order, Sales order, accounting etc.
About the Company Everest Instruments Pvt. Ltd. has been a trusted provider of analytical testing solutions for the dairy, food, and beverage industries for over 26 years, delivering innovative and reliable technologies to ensure quality and safety About the Role The Tender Executive is responsible for managing the end-to-end tendering process, including identifying opportunities, preparing documentation, coordinating with internal teams, and ensuring timely submission of bids. This role requires strong attention to detail, organizational skills, and knowledge of tender regulations and compliance. Key Responsibilities Tender Identification & Analysis: Monitor tender portals and publications for relevant opportunities. Analyze tender documents to understand requirements, scope, and eligibility criteria. Documentation & Submission: Prepare and compile tender documents, including technical and financial proposals. Ensure compliance with tender specifications and legal requirements. Coordinate with internal departments (Finance, Legal, Operations) for necessary inputs. Process Management: Maintain tender trackers and ensure timely submission of bids. Handle pre-bid queries and clarifications with clients. Assist in post-tender activities like negotiations and contract finalization. Compliance & Record Keeping: Ensure adherence to company policies and statutory regulations. Maintain accurate records of all tenders submitted and outcomes.
We are seeking a detail-oriented and proactive Sales Coordinator with at least 2 years of experience to support our sales team. The ideal candidate will manage administrative tasks, coordinate with clients, and ensure smooth execution of sales operations.. Responsibilities Assist the sales team in preparing quotations, proposals, and contracts. Coordinate with clients and internal teams to ensure timely delivery of products/services. Maintain and update sales records, CRM systems, and reports. Handle inquiries from customers and provide accurate information. Track sales orders, shipments, and payments to ensure timely processing. Support in organizing sales meetings, presentations, and events. Qualifications Bachelor’s degree in Business Administration, Marketing, or related field. Minimum 2 years of experience in a sales coordination or similar role. Strong communication and interpersonal skills. Proficiency in MS Office and CRM software. Ability to multitask and work under pressure. Attention to detail and strong organizational skills.