Bengaluru, Karnataka, India
Not disclosed
Remote
Full Time
Public string JoinUs (String option , int YearOfExperience ) { String JoinUsFor= " Opportunity "; if( YearOfExperience >= 5 && HelpSavePeopleLives && BuildPolishedApplication ){ switch(option){ case " Make a difference ": JoinUsFor= " A Day at Everbridge "; break; case " work life balance ": JoinUsFor= " Everbridge Values "; break; case " drop the kid to school ": JoinUsFor= " Flexible Timing "; break; case " Avoid Driving in traffic ": JoinUsFor= " Remote Office - WFH "; break; JoinUsFor= " CLIP Values "; /* Customer First, Learning, Integrity, People */ break; } } return JoinUsFor ; } Our Way of Work—Making Software That Help Saves Lives: At our core, we believe in doing work that matters, making software that not only solves problems but also saves lives. Our journey is marked by exceptional teamwork, deep connections, and a high-performance culture that celebrates achievements and learns from setbacks. Elevate Your Career, Lead with Impact: Your journey as a SDET will be filled with opportunities to showcase your skills, lead with confidence, and make a lasting impact. Everbridge is a pioneer in Critical Event Management domain and its products automates the process to manage critical events that impacts people, businesses and Governments and thereby save people’s lives and their assets. We are looking for a Technical Leader to drive the architecture, technology, design, quality and modernization initiatives of Everbridge’s products. We are seeking a highly skilled Software Development Engineer in Test (SDET) with strong JavaScript experience to join our dynamic team. As an SDET, you will play a crucial role in designing and developing test automation frameworks and strategies to ensure the highest quality of our software. You will collaborate closely with development teams to build, test, and deliver robust and scalable products. What You’ll Do Design, Plan and Implement manual & automation testing for new features, interfaces, and applications. Collaborate with software developers and product managers in small scrum teams to deliver high-quality products in a timely and cost-effective manner. Develop automation test frameworks, and tools, and maintain test environments for web, mobile, and API testing. Estimate QA efforts and analyze and communicate test results. Identify any potential quality issues, as per the defined process and escalate as required. Enhance test automation frameworks and contribute to improving test coverage, release velocity, and production health. Be the champion for product quality. Stay updated on the latest trends and best practices in test automation. What You’ll Bring 5+ years of experience in testing enterprise grade/highly scalable, distributed applications, products and services. Experience with Python or similar programming language for test automation. (Python preferred) Must have experience in API test automation using Pytest, Rest Assured, etc or similar tools. Exposure to Frontend automation using Selenium, Playwright etc. Experience with one or more version control systems such as Github, Gitlab etc. Experience in database technologies (SQL and NOSQL) Strong debugging and problem-solving skills, as well as the ability to learn new skills/technologies quickly Experience working in an Agile environment. Good understanding of CI/CD and DevOps concepts is preferred. Familiar with containerization and related technologies such as Docker, Kubernetes is a plus Familiar with cloud platforms (AWS) is a plus Have a Bachelor degree or above in Computer Science or related major Why Choose Us? Dive into a World Where Innovation Meets Impact! Ignite Your Passion with Thriving Innovation: Step into an environment where energy and forward-thinking are the norms, not the exception. We're not just about keeping up; we're about leading the charge. Immerse yourself in a culture that breathes creativity, values continuous learning, and thrives on staying several steps ahead in the technology race. Shape the Future with Significant Impact: Here, your work doesn't just add value—it sets the direction. Be at the heart of driving our technological evolution, where every contribution you make leaves a lasting imprint on our projects and echoes in the satisfaction of our users. It's not just about being part of the journey; it's about leading the way. Experience the Power of Unified Collaboration: Join forces with a band of skilled visionaries—product managers, designers, and developers who share a boundless passion for excellence and a relentless drive to deliver nothing but the best. Our unity is our strength, fostering a collaborative spirit that turns innovative ideas into reality. Be a Pioneer of Innovation: With us, agility is more than a buzzword; it's our essence. We embrace change, turning challenges into opportunities with our dynamic approach. Our commitment to your growth is unwavering, offering flexible schedules, personalized training, and a purpose-driven career path that encourages every team member to flourish. A Culture That Cares: Beyond just creating innovative solutions, we cultivate a positive atmosphere where mistakes are stepping stones to mastery, not missteps to be feared. We offer comprehensive benefits, including health and term insurance, alongside rewards and recognitions that celebrate your hard work and dedication. Live by Our "CLIP" Values:Customer First, Learning, Integrity, People—these values guide us, shining as our North Star, inspiring us to grow, innovate, and lead with conviction, and are driven by passions and relish in crafting high-quality software. Join Our Journey: Embark on a path where no two days are the same,if coding is your refuge and excellence your standard, your search ends here. About Everbridge Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry’s most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit www.everbridge.com, read the company blog, and follow on Twitter. Everbridge… Empowering Resilience Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Everbridge: a fast-growing global provider of SaaS-based critical communications and enterprise safety solutions are currently seeking for a Senior Engineer . As a Senior Software Engineer, you will help the team in building software delivered to customers that help save lives. You will be a part of our integrated physical security platform with the mission to keep people safe and operations running faster. What You'll Do Work as an individual contributor in an agile cross-functional development team and help with developing and testing features as a team. Ensure that you follow best practices, standards and processes while delivering world class software. Develop our Windows based client and server solutions that integrate edge hardware devices into a situational aware platform for our customers. Examples of the different types of problems we ask the development team to solve: Displaying geospatially aware smart city data Displaying geospatial tracking data Saving video feed snapshots Dynamic near real-time event processing Video overlay integration Access control management Distributed site infrastructure management We primarily focus on .Net 4.5+ C# implementations and regularly integrate with functional library frameworks. We have continuous integration with TFS including unit testing, selenium-based GUI testing and static analysis. What You'll Bring Degree in Computer Science or related field, or equivalent work experience. At least 6 years of experience as a professional software engineer (commercial/open source) Brings a range of software development and delivery experience Interest in solving complex problems that help keep people safe Want to design solutions and can explain it across skill levels Eager to own feature work and be involved in the detail of across a feature’s lifecycle Deep understanding of Microsoft Stack (C# .Net 4.5+, .Net Core, SQL Server) Strong experience on Windows platforms (Desktop and Servers). Experience in large code-base products or enterprise grade software Exposure to windows desktop application development Nice To Have Web development experience, particularly with MVVM based frameworks and JavaScript frameworks (React.js, Angular) Exposure to WPF, WCF, win forms, windows services etc particularly in multi-threaded/multi-node environments Interest or experience in near real time computing/communication Full stack development experience Hardware integration/API experience Experience with concurrent distributed systems Jira and Confluence API Design Experience NOSQL experience Experience using Containers (Docker) About Everbridge Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry’s most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit www.everbridge.com, read the company blog, and follow on Twitter. Everbridge… Empowering Resilience Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Contractual
Everbridge is seeking an energetic, multi-tasking, and process focused Sales Security Analyst to support our nationwide sales team. The Sales Security Analyst provides a wide range of security, privacy, and operational support to the Everbridge sales team. The Sales Security Analyst will also become a strong user of Salesforce.com and confidential messaging technologies (email and 3rd party based). What You'll Do Responding to client security inquiries and questionnaires Validating confidentiality and deploying security attestation documentation Reviewing security and compliance requirements in contract negotiations Participating in security control discussions with our Legal Team and clients/prospects Interacting with Everbridge Security & Compliance teams to obtain up to date content/responses Managing and updating security response content and associated security artifacts Creating and configuring environments in Everbridge’s SaaS system to be used by sales, technical, and client teams Reviewing and assigning incoming proposals and engaging with our proposal management team as first point of contact for technical and operational support. What You'll Bring Minimum experience required for the role is 3 yrs. High level understanding of internet hosted applications, highly available architectures, computer security, telephony, and networking Experience interfacing with business and technical teams Ability to learn, understand, and discuss technical concepts, security/compliance requirements and regulations Ability to maintain a high level of productivity in a fast-paced, team environment while managing multiple competing priorities Strong time management skills with proficiency with the Microsoft Office Suite Knowledge of Salesforce.com application a plus About Everbridge Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry’s most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit www.everbridge.com, read the company blog, and follow on Twitter. Everbridge… Empowering Resilience Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
Everbridge , a global leader in critical communications and enterprise safety solutions, is on the lookout for a Technical Support Engineer to be based in India . If you're ready to bring your expertise to the forefront, we have an opportunity that offers both professional growth and the flexibility of a hybrid work arrangement. As a Technical Support Engineer, you'll expertly support our range of products, diagnose and resolve technical issues for enterprise customers, and manage multiple escalations. You'll also recommend solutions, maintain detailed records in our call tracking system, and contribute to our knowledge base and Root Cause Analysis (RCA) documents. Please note that the working hours for this position will align with US working hours, 9:30 PM IST - 6:30 AM IST . What You'll Do Resolve any customer technical issues through diligent research, reproduction, and troubleshooting Assist in reducing support load by writing and reviewing on-line support materials (FAQ's, How-to’s, Whitepapers, and KB's), sharing best practices, and proactively identify improvements to drive adoption. Will be identified as a key contributor to content. Accurately document and update tickets in the tracking systems. Maintain communication with the customers on the status of all open tickets Proactive follow ups with customers with recommendations, updates, action plans, and acquire confirmation for delivered solutions. Properly escalate unresolved issues to appropriate technology teams Provide coaching and mentoring to lower level Technical Support Engineers. Work the queues, take calls when the business dictates. Work occasional weekends and holidays taking incoming calls and pulling work from an incoming queue What You'll Bring Bachelor's degree in Computer Science, Information Technology, or a related field. Experience in a technical, customer-facing role USA Clients Experience or familiarity with providing support for SaaS-based applications, involving Single Sign-On (SSO), Secure File Transfer Protocol (SFTP), and Public Rest APIs. Ability to read log files and JSON payloads An understanding of data connectors Excellent interpersonal communication and customer service skills Excellent time-management and organizational skills. Ability to manage multiple high visibility customer issues, some of which may be escalated with urgency. Ability to work well with escalation management and cross-functional teams on multiple escalated issues. Mobile device applications support About Everbridge Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry’s most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit www.everbridge.com, read the company blog, and follow on Twitter. Everbridge… Empowering Resilience Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Show more Show less
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