Job description Designation - Trainer/Sr Trainer. Language - Hindi /english, Tamil, telgu ,marathi & Bengali Location - Bangalore Kormangala Total requirements -4 Should know TNA, TNI, Throughput Worked in any sales process as a trainer Develop and maintain a comprehensive understanding of the organization's processes to effectively design and deliver training content. Conduct regular evaluations to measure the effectiveness of trained individuals and identify areas for improvement. Provide coaching and feedback to trainees to enhance their performance. Mandatory - Malayalam Language If interested kindly share resume on below mail id HR Manager (Pinky Yadav) - pinkyy@eosglobe.com Role: Teaching & Training - OtherIndustry Type: BPM / BPODepartment: Teaching & TrainingEmployment Type: Full Time, PermanentRole Category: Teaching & Training - Other

Key Responsibilities Partner with department heads and hiring managers to understand technical and non-technical requirements. Develop effective recruiting strategies to attract top talent for lateral IT and non-IT positions. Source potential candidates using various platforms, including LinkedIn, job portals, and social media. Review and analyze resumes to identify qualified candidates for open roles. Conduct preliminary interviews and screenings to evaluate candidates' skills and suitability. Coordinate and schedule interviews with hiring managers and technical teams. Build and maintain a pipeline of potential candidates for future hiring needs. Assist in negotiating offers and facilitating the hiring process. Stay updated on the latest trends in the IT industry to assess candidate qualifications effectively. Ensure a seamless recruitment experience by collaborating with HR, vendors, consultancies, and internal teams. Maintain accurate recruitment records using basic Excel and email communication. Handle recruitment for IT profiles, including technical skills like programming languages, development frameworks, and IT infrastructure. Key Requirements HSC or Bachelors degree in human resources, IT, or any other relevant degree. Proven experience as a recruiter for IT and non-IT positions. Strong understanding of technical skills and IT infrastructure. Excellent communication and organizational skills. Ability to coordinate with multiple stakeholders, including consultancies and department heads. Proficiency in basic Excel and email communication. Experience in sourcing techniques and applicant tracking systems. Strong ability to meet hiring targets in a fast-paced environment. Please contact on below number - 7977519951- Hr Manager - Pinky Yadav

Job Title: Team Leader BPO Operations (Sales Mandate Experience) Location: Noida Job Type: Full-Time Industry: BPO/Call Center Mnadatory : Health Insurance Sales Experience. Key Responsibilities: Lead, mentor, and motivate a team of BPO sales agents to achieve sales targets and performance KPIs. Monitor and manage shrinkage and attrition rates, implementing strategies to enhance employee engagement and retention. Oversee dialer management, optimizing call flow and ensuring maximum efficiency. Track team performance and provide regular coaching, feedback, and training to enhance productivity. Analyze data and reports to identify areas for improvement in sales and operational efficiency. Ensure adherence to compliance, quality, and service-level agreements (SLAs). Collaborate with senior management to implement strategies for business growth and process improvements. Handle escalations and resolve customer concerns effectively. Required Qualifications & Skills : . Minimum 2-5 years of experience in a Team Leader role within a BPO sales process. Strong knowledge of shrinkage, attrition, and dialer management. Excellent leadership and people management skills. Ability to work in a fast-paced, target-driven environment. Proficiency in CRM software and BPO dialer tools How to Apply If you meet the above requirements and are excited to join our team, wed love to hear from you! Please email your resume to pinkyy@eosglobe.com You can also contact our recruiters on the following numbers. HR Vaishali Gonty at +91 8451828462

Role & responsibilities HR Operations |Employee Engagement |Joining Formalities |Employee Retention |Employee Grievances |Employee Welfare |Performance Management System |Employee Communication |Exit Formalities |Exit Process |Induction |Attendance Management |Human Resource Management |Excel |PowerPoint |Word |Outlook shift -day shift

Job Title: E-commerce Coordinator Mumbai Location Thane We are looking for a detail-oriented E-commerce Coordinator to manage content syndication, B2B sales reporting, online training sessions, and partner engagement. The ideal candidate should have strong communication skills, analytical abilities, and a passion for e-commerce. Key Responsibilities: Maintain content hygiene on partner websites through content syndication. Compile and analyze B2B sales reports to provide insights. Arrange and coordinate online training sessions via ON24. Conduct research on industry trends and competitors. Engage with partners to inform them about schemes and order bookings. Create and maintain accurate monthly reports in Excel. Communicate effectively with partners regarding e-commerce activities. Requirements: Bachelor's degree in Business, Marketing, or E-commerce. Experience in e-commerce, sales reporting, or a similar role. Strong analytical and communication skills. Proficiency in Microsoft Excel and data analysis tools. Preferred: Knowledge of SEO, digital marketing, and B2B sales. How to Apply If you meet the above requirements and are excited to join our team, wed love to hear from you! Please email your resume to pinkyy@eosglobe.com You can also contact our recruiters on the following numbers. HR Vaishali Gonty at +91 8451828462

Job Title: Operations Sr manager/Manager BPO (Health Insurance Renewals) Location: Bangalore Job Type: Full-time Skills required: Bachelor’s degree in any discipline (MBA preferred). 8-12 years of experience in BPO operations, with at least 3-5 years in health insurance renewals. Strong understanding of health insurance products, renewal cycles, and regulatory frameworks. Proven track record of managing large teams and delivering operational excellence. Excellent communication, interpersonal, and client management skills. Proficient in MS Office (Excel, PowerPoint) and familiar with CRM tools. Strong analytical skills with the ability to interpret data and provide actionable insights

Mechanical Application Engineer Qualifications: Bachelors degree in Mechanical engineering. Precision Air Conditioning (PAC) Units of Vertiv energy: Selection of Precision Air Conditioning equipment. Preparing technical data sheets. Provide compliance to the technical specification. Technical Assistance to the salesperson for Tender Bidding. As per given room layout details and useful inputs by the customer preparing Heat load, selection sheet of the unit (using PAC software). Provide the optimum cooling solution i.e., selecting the Precision Air Conditioning Units of Vertiv energy. Skills required: Knowledge of HVAC systems and components. Basic knowledge of Thermodynamics Familiarity with AutoCAD.

CCTV Executive Below is the JD : Good in communication skills ( Hindi & English) Technical knowledge of CCTV products Installation & Break down call handling experience. Minimum experience of 1 year in Technical background Rotational shift between 9am to 11am Week off Sunday

Job description Job Title: Quality Analyst Sales BPO Location: Bangalore ( koramanga) Experience: 1-2 years no of requirements-10 Job Description: We are looking for a Quality Analyst with 2-3 years of experience in a Sales BPO environment to monitor and improve call quality, ensure compliance, and enhance customer interactions. The ideal candidate should have a strong understanding of 7 QA tools, Root Cause Analysis (RCA), and call calibration processes. Key Responsibilities: Monitor and evaluate sales calls to ensure adherence to quality standards. Conduct Root Cause Analysis (RCA) to identify performance gaps and suggest corrective actions. Utilize 7 QA tools to analyze data and improve processes. Facilitate call calibration sessions to align quality expectations across teams. Provide feedback and coaching to agents to enhance customer interactions. Maintain call quality reports and track performance metrics. Ensure compliance with company policies and industry regulations. Requirements : 2-3 years of experience as a Quality Analyst in a Sales BPO. Strong knowledge of 7 QA tools, RCA, and call calibration. Excellent analytical and communication skills. Proficiency in quality monitoring tools and reporting. Ability to provide constructive feedback and coaching How to Apply If you meet the above requirements and are excited to join our team, wed love to hear from you! Please email your resume to pinkyy@eosglobe.com You can also contact our recruiters on the following numbers. HR pinky yadav 7977519951

Average communication required Marathi And Hindi HSC Freshers are welcomed Location: kapurbavadi junction, Majiwada Thane (w)- 400607 Age 18 to 35 Male and Female both can apply Required Candidate profile Min qualification - HSC - Having basic Knowledge on Customer Service. - Day shift.

Inbound Customer service Fresher or experience Salary :- 13k To 18k In-hand+ Incentive Qualification: Min HSC Perks & Benefits: Good Salary Shifts: 6 Days working Rotational week-off Rounds of Interviews: HR round Operations round Client round

Job Profile : Customer Relationship Manager Shift: General Week Off : Rotational one Should have 1 year of experience in Sales domain Known Languages : English, Hindi, Kannada, Malayalam,Tamil. Immediate joiner . Contact Number : 6366399191/ 8867694588/ 7439492213 Location : Koramangala, Block 4th, Bangalore. khykha alcove 10,

Inbound Customer service Fresher or experience Salary upto 16k Qualification: Min HSC Perks & Benefits: Good Salary Huge Incentives Shifts: 6 Days working Rotational week-off Rounds of Interviews: HR round Operations round Client round Required Candidate profile Qualification :- HSC Pass To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Saumya:- 8263043709(Call and What's app) Perks and benefits Good Salary with Huge Incentives

Roles and Responsibilities: Telesales: English, Kananda, Malyama 6 days working 1 rotational Minimum 5 month(s) of experience from any sales or internbship experience of 3 months Location: Bangalore How to Apply:- To schedule your interview Call or send your CV through WhatsApp Or Mail (mentioned below) Contact Person:- HR Ashwini Mob:- 9822643371

Role & responsibilities:- Digital client acquisition of Demat accounts using LMS on provided leads. Ensure the clients downloads our mobile application and complete the KYC process Preferred candidate profile:- Sales driven approach Knowledge of Stock Market-Demat Account, Nifty etc. Good to Average English Speaking and Conversational skills. Should be smart, confident, and presentable. HSC or Graduate qualification required. Any Outbound experience preferred or any BPO Sales experience required. Age Criteria: -20 till 30 Years. Week Off:- 6 days working. Shift Time:- Rotational week off, 9am to 9pm window any 9 hours shift, female shift ends at 7pm.. Salary:- ay structure 26000 CTC pm 24000 take home for Hindi, Bengali, Marathi & 25000 CTC 23000 Take home for all South language How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Ashwini : 9923656681

Key Responsibilities: Handle employee grievances, disciplinary issues, and conflict resolution. Conduct investigations on complaints or policy violations. Ensure compliance with labor laws and internal HR policies. Support management in addressing performance or behavioral concerns. Conduct exit interviews and analyze attrition trends. Partner with legal teams for labor law issues, if needed. Organize employee engagement initiatives. Maintain proper documentation of all ER-related actions. Skills Required: Strong communication and interpersonal skills. Understanding of employment laws and regulations. Problem-solving and conflict-resolution abilities. Experience with HRIS systems and documentation. High level of confidentiality and professionalism. contact number-7977519951

Role & responsibilities Key Responsibilities: Design and deliver comprehensive training programs for new hires and existing employees in insurance back office processes. Train teams on policy issuance, renewals, endorsements, claims processing, and documentation management. Maintain updated knowledge of insurance products, regulations, and process workflows. Evaluate the effectiveness of training through assessments, feedback, and performance monitoring. Coordinate with operations and quality teams to identify training gaps and design refresher modules. Prepare training schedules, manuals, modules, and presentations. Maintain training MIS, track attendance, and prepare training reports for management. Ensure 100% compliance with client and process standards. Support process transitions and implement best practices across teams. --- Requirements: Bachelor's degree (preferred in commerce, business, or insurance-related fields). 1 to 2 years of experience as a process trainer, preferably in the insurance domain (back office). In-depth knowledge of insurance processes, products, and compliance norms. Strong facilitation, presentation, and communication skills. Shift time - Day shift contact below:- HR Manager - Pinky Yadav Phone No - 7977519951 email - pinkyy@eosglobe.com Location - Noida & Thane Preferred candidate profile

Uninterruptible Power Supply (UPS) Responsibilities : Work closely with clients and sales teams to understand electrical requirements and specifications. Conduct electrical estimation for Uninterruptible Power Supply systems. Prepare technical documentation related to UPS systems. Collaborate with the sales team to provide accurate information for Tender Bidding. Skills Required: Basic Knowledge of Electrical systems and components. Familiarity with UPS technologies and configurations. Knowledge Of Electrical Instruments & Devices. Qualifications: Bachelors degree in Electrical or Electronics Engineering. Role & responsibilities Please contact on HR Aryan Janrao No- 9767553556 mail id - pinkyy@eosglobe.com

Job Title: Team Leader Inbound Customer Service (BPO) Location: [Noida sector 62] Department: Customer Service / Operations Reporting to: Assistant Operations Manager / Process Manager Work Type: Full-time / Rotational day Shifts Key Responsibilities: Manage and supervise a team of customer service representatives handling inbound calls. Monitor team performance against key metrics such as AHT, CSAT, FCR, and SLA. Conduct daily briefings, performance reviews, and feedback sessions. Handle escalated customer queries and resolve complaints effectively. Ensure adherence to process guidelines, quality standards, and compliance requirements. Drive team motivation, engagement, and continuous improvement initiatives. Analyze call reports and suggest process improvements. Coordinate with support teams like quality, training, and workforce management. Prepare and present performance reports to management. --- Key Skills & Competencies: Strong leadership and team management skills. Excellent verbal and written communication. Problem-solving and conflict resolution abilities. Customer-focused with a passion for service excellence. Ability to work under pressure and meet targets. undergraduate in any discipline. Minimum 12 years of experience in a BPO inbound process, with at least 1 year in a team leader/supervisory role. Please contact - Hr manager - Pinky yadav email- id - 7977519951

ROLES & RESPONSIBILITIES: - Acquire clients per month through proactive prospecting and networking. Cross-sell a wide range of third-party investment products, including SIPs, Mutual Funds, Insurance, and Equity. Drive revenue generation from all products within sourced accounts, ensuring continued business growth. Build and maintain strong client relationships, understanding their needs and offering tailored investment solutions. Preferred Candidate Profile: Minimum 1 Year experience in sales, specifically in CASA, Insurance, Dmat, SIPs, or Mutual Funds. Strong communication and interpersonal skills with the ability to engage and build relationships with clients. Good knowledge of broking and operations within the financial services industry. Prior experience in the broking industry is a plus. Perks and benefits Huge Incentives and Appraisals. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Saumya: 8263043709