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Bankai Group logo
NOC Engineer - SMS Bankai Group

2.0 - 6.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a NOC Engineer at Bankai Group, you will be responsible for providing 24X7X365 NOC Support for VAS related issues. Your key responsibilities will include: - Mandatory Skills: SMPP, SMSC - Manage day to day operations of SMS NOC Customer/Vendor/Route/Rate Configuration Management, Trace Capturing & Troubleshooting. - Monitoring of all alarms/alerts from the system and System health checklist for various nodes. - Answer customer emails/calls and provide timely & high level of service. - Use a variety of tools (Ethereal/Wireshark, ping, traceroute, browser, etc.) to quickly verify reported events. - Head to Head testing/configuration with clients. - Management reporting as per requirement. -...

Posted 1 week ago

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