Company Description Eshopbox is a best-in-class ecommerce accelerator platform built for brand sales acceleration, ultra-fast fulfilment, and customer delight. Our platform is designed to enhance and streamline the online sales process for brands and retailers, ensuring both business growth and customer satisfaction. Based in Pune, we leverage cutting-edge technology to deliver exceptional ecommerce solutions. Role Description This is a full-time on-site role for a Senior Java Developer located in Pune. The Senior Java Developer will be responsible for designing, developing, and maintaining software applications using Java. The role includes implementing microservices architecture, developing with the Spring Framework, programming, and collaborating with various teams to deliver high-quality solutions. The developer will also participate in code reviews, debug and fix issues, and ensure best practices are followed in software development. Experience: 4 to 7 years Qualifications Proficiency in Java programmingExperience with Spring Framework and microservices architecture, My SQL, Kubernetes, GCPStrong software development skillsExcellent problem-solving abilities and attention to detailAbility to work collaboratively in a team environmentBachelor’s degree in EngineeringExperience with modern development tools and frameworksPrevious experience in ecommerce or a similar industry is a plus
Company Description Eshopbox is a best-in-class ecommerce accelerator platform designed to drive brand sales acceleration, offer ultra-fast fulfillment, and enhance customer delight. Our platform is tailored to meet the unique needs of ecommerce businesses, providing end-to-end solutions for seamless operations. With innovative technology and comprehensive support, we empower brands to thrive in the competitive ecommerce landscape. Role Description This is a full-time on-site role for a Customer Success Manager, located in Mumbai. The Customer Success Manager will be responsible for ensuring high levels of customer satisfaction and retention. Day-to-day tasks include building and maintaining strong customer relationships, addressing customer concerns, and providing top-notch customer service. The role also involves analytical tasks to understand customer needs and improve service delivery. Experience: 3 to 8 years Budget: 6 to 15 lpa Qualifications Skills in Customer Satisfaction, Customer Retention, and Customer Service Proficiency in Analytical Skills Expertise in Relationship Building Excellent verbal and written communication skills Ability to work independently and as part of a team Experience in the ecommerce industry is a plus Bachelor's degree in Business, Marketing, Communications, or a related field
Eshopbox is looking forward to hiring a prolific and talented Customer Success Manager L1 with 2-4 years of experience for Gurgaon . Our customers pay us over time, and Customer Success is vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our service. As such, we need senior managers to drive success for our customers and ensure they reach their desired out comes from the usage of far eye. This role includes responsibilities for Customer Success activities (e.g., adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, scaling, etc.) Responsibilities On board new customers/clients Define and optimize customer journeys. Gather and provide feedback from/to other departments, including Sales, Services, Support, Product, and others, to improve the customer experience. Create company-wide customer feedback loop Help foster company-wide culture of Customer Success Showcases newly released features and maximize the usage of relevant features. Do an in-depth analysis of your customers and suggest improvements to their ecommerce operation. Identify up sell opportunities and ensure renewals. Schedule and complete monthly business reviews with the customers. Manage customer escalations with speed and urgency, mobilizing resources across the company as appropriate What makes you eligible You are where our search ends, if you hold: Excellent written and verbal communication skills. An ability to understand business problems, thinks of solutions, and effectively communicates the same. Net Churn, Logo Churn. Building Advocacy and Champions. Analytical and Process Oriented mind set. Must-Have: Combined Background of Sale and Customer Success experience Exposure to Internet/Ecommerce sector Basic knowledge of Excel.
Selected Intern’s Day-to-day Responsibilities Include Designing marketing creatives for social media, website, and promotional campaigns Creating visually appealing presentations, infographics, and internal communication material Collaborating with the content and marketing teams for design briefs and timely execution Capturing high-quality video and photo content for events, campaigns, and product shoots Assisting with video setup, lighting, and equipment management Coordinating with creative and marketing teams for shoot planning and editing support Assisting the sales team in lead generation and client follow-ups Supporting in preparing proposals and presentations for potential clients Maintaining and updating sales trackers and CRM systems Managing and scheduling social media posts and monitoring engagement Assisting in SEO activities and website content updates Supporting campaign execution and analytics tracking across platforms About Company: Eshopbox is a tech-enabled 3PL (third-party logistics). Eshopbox unlocks e-commerce for companies by managing the entire operations lifecycle: sell, fulfill, and reconcile. Eshopbox combines infrastructure and dedicated experts to give brands accountability, peace of mind, and control over the e-commerce journey.
As an intern at Eshopbox, your day-to-day responsibilities will include maintaining accounting ledgers by posting account transactions, verifying accounts through reconciling statements and transactions, and securing financial information by completing database backups. You will be expected to resolve account discrepancies by investigating documentation, maintain the billing system, and generate purchase orders and account statements. A key aspect of this role will be demonstrating a keen eye for detail while working independently with minimal supervision. Furthermore, effective communication with colleagues within the company is essential to ensure efficient operations. Eshopbox is a tech-enabled 3PL (third-party logistics) company that specializes in managing the entire e-commerce operations lifecycle - from selling to fulfilling and reconciling. By combining infrastructure and dedicated experts, Eshopbox provides brands with accountability, peace of mind, and control over their e-commerce journey.,