Company Description Escozor Automation PVT. LTD. is a leading innovator in smart home solutions and technology, dedicated to revolutionizing the way we live and work for over a decade. Specializing in designing and developing smart home automation products, Escozor enhances security, convenience, and efficiency with advanced features like fingerprint recognition, Wi-Fi connectivity, and voice control compatibility. With a strong commitment to quality and innovation, Escozor's comprehensive range of aesthetically pleasing and functional products, including smart locks, intercom systems, and touch switches, transforms living and working spaces into smart, connected environments. Join us in embracing the future of technology and discover how Escozor can elevate your space to the next level of connectivity and comfort. Role Description This is a full-time, on-site role for a Telecaller located in Gandhinagar. The Telecaller will be responsible for making outgoing calls to potential customers, pitching the company's products and services, answering inquiries, and addressing concerns. The role also involves following up on leads, maintaining customer records, and providing excellent customer service. Additionally, the Telecaller will work closely with the sales and marketing teams to achieve targets and contribute to the overall success of the company. Qualifications Strong communication and interpersonal skills Ability to handle customer inquiries and provide accurate information Good organizational skills and ability to maintain customer records Proficiency in using phones and computer systems for data entry Sales and marketing experience is a plus Ability to work independently and as part of a team High school diploma or equivalent; a degree in a related field is an advantage Fluent in multiple languages is beneficial Experience in the smart home industry is a plus
Company Description Escozor Automation PVT. LTD. is a leading innovator in smart home solutions, committed to enhancing modern living through cutting-edge technology. With over a decade of experience, the company designs and develops advanced home automation products such as smart locks, intercom systems, and touch switches, all aimed at improving security, convenience, and efficiency. Escozor combines innovative features like fingerprint recognition, Wi-Fi connectivity, and voice control compatibility to create seamless, functional, and aesthetically pleasing solutions. Trusted for its quality and scalability, Escozor provides smart technology for homes, offices, and commercial spaces. Join us in shaping the future of smart living and connected environments. Role Description This is a full-time, on-site Telecaller role based in Gandhinagar. As a Telecaller, you will handle inbound and outbound calls to engage with customers, provide information about the company’s products and services, and address customer questions and concerns. You will maintain accurate records, update the customer database, schedule appointments, and conduct follow-ups as needed. Additionally, the role includes working collaboratively with the sales and marketing team to ensure effective communication and customer satisfaction. Qualifications Strong communication skills, both verbal and written, with the ability to engage and convey information clearly Proficiency in customer interaction, including objection handling, problem solving, and follow-ups Data entry and record-keeping skills to maintain customer databases Familiarity with telemarketing, sales, and customer service strategies is a plus Positive attitude, teamwork skills, and the ability to work in a fast-paced environment Basic computer skills and knowledge of office productivity tools Experience in a similar role or relevant industry is advantageous Minimum educational requirement of a high school diploma; a bachelor’s degree is preferred