Adaptability: Quickly learn new systems and adapt to changes in organization/process; maintain confidentiality of organizational and client data. Analytical Skills: Interpret data and analyze results using statistical techniques; review and scrub data files received from clients. has context menu Education: Graduation Advanced Excel proficiency. Strong research and analytical abilities. Excellent time management skills. Tech-savvy with the ability to learn quickly. Attributes: Self-starter, ambitious, flexible, go-getter, and deadline-driven. Great Communication skills Experience: Minimum 1 year of relevant experience

As an Associate Director in General Management within the healthcare industry, you would be responsible for overseeing and directing the operations, strategy, and performance of a department or division, while also leading and developing teams to achieve organizational goals. Primary Responsibilities: Plans and oversees strategic, operational, and administrative programs, projects, and/or services of broad significance to the organization within the Healthcare Domain Establishes and implements short- and long-range organizational goals, objectives, strategic plans, policies, and operating procedures; monitors and evaluates programmatic and operational effectiveness, and effects changes required for improvement Provides strategic advice and recommendations to leadership in the development, implementation, and evaluation of new or modified operating policies, practices, and procedures within the specified functional area of focus Analyses, designs, documents, and implements internal reporting systems and procedures Lead, motivate, and develop a team of employees, providing guidance, coaching, and mentorship of 400+ employees Foster a positive and collaborative work environment Manage budgets, resources, and projects effectively Ensure compliance with relevant regulations and standards Build and maintain solid relationships with internal and external stakeholders, including patients, physicians, and other healthcare professionals Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Hands-on experience in project management Experience in handling teams with 400+ members Proven experience in general management, healthcare operations, or a related field Knowledge in process improvement and quality related tools Working knowledge and understanding of the principles and processes of computerized business and operating systems Good understanding of the latest technological developments such as RPA etc. Familiarity with the healthcare industry, regulations, and best practices Expertise in the US healthcare domain Skill in examining and re-engineering operations and procedures, formulating process, and developing and implementing new strategies and procedures Proficiency in MS Word, MS Excel and MS PowerPoint Proven ability to analyze data, identify trends, and make informed decisions Proven excellent verbal and written communication skills Proven ability to knack of problem solving and number crunching Proven good track record in negotiating with stakeholders Proven solid conflict resolution skills to address and settle conflicts fairly and diplomatically with clients or within teams Proven ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions Proven solid interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community Proven advanced analytical, evaluative, and objective critical thinking skills Proven ability to supervise and train employees, including organizing, prioritizing, and scheduling work assignments Proven ability to provide technical guidance and leadership to professional personnel in the area of expertise

Retrieve Medical Records, remotely, from healthcare providers and facilities ensuring all records are obtained in a timely and accurate manner Ensure compliance with all US federal and state regulations related to medical record retrieval Review medical records to ensure completeness and accuracy Utilize electronic health record systems to retrieve and store medical records Assists in team building and ensuring teamwork Maintain a detailed and accurate tracking system to monitor the progress of medical record retrieval requests Communicate with internal teams regarding the status of medical record retrieval requests Participate in the development and implementation of process improvements including software/hardware functionality, testing, and implementation to increase efficiency and accuracy Requires an individual to maintain the ability to work in an environment with PHI / PII data Performs Quality Assurance and Quality Control assessments on request Identifies areas of potential growth opportunity for the company and any process improvements to reduce issues May be assigned other duties, including supporting other departments Must maintain compliance with all company policies and procedures Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Any degree must be completed 6+ months of experience in BPO (Non voice process) with good communication skill Experience with Microsoft Word, Microsoft Excel (data entry, sort / filter, and work within tables) and Microsoft Outlook (email and calendar management) Willing to work in different shifts / Saturdays and on Indian holidays Preferred Qualification: Knowledge of US Healthcare Industry Soft Skills: Solid attention to detail Problem solving skills, and attention to detail Excellent Verbal and written communication skills, including ability to effectively communicate with internal and external customers Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and as part of a team Ability to prioritize tasks and manage multiple projects simultaneously and carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices High level of ethics, integrity, discretion, and confidentiality