We’re looking for a sharp, proactive, and client-obsessed Project Manager & Client Lead to take full ownership of our Asia & MENA accounts. You’ll be the single point of contact for clients, manage a fulfillment team, enforce deadlines and quality, and ensure deliverables meet or exceed expectations — every time. This is not a coordinator role. This is a leadership position for someone who thrives on accountability and knows how to keep both clients and teams aligned. Key Responsibilities Act as the primary liaison for Asia & MENA clients — manage expectations, solve problems, and build trust. Own end-to-end project delivery — no excuses, no dropped balls. Enforce deadlines, quality standards, and SOPs across design, development, video, and marketing deliverables. Drive weekly and monthly reporting to clients and internally. Lead and motivate a fulfillment team — hold people accountable, escalate issues, and resolve bottlenecks fast. Spot inefficiencies and propose improvements in process and workflow. Ensure every client touchpoint reflects our brand’s professionalism. Required Skills & Qualifications Proven experience managing multiple client accounts simultaneously (preferably in an agency or fast-paced service environment). Flawless communication skills — written, spoken, and interpersonal. Ability to lead a team without micromanaging yet without letting standards slip. Ruthless about detail and quality control — nothing leaves your desk unchecked. Comfortable managing clients from high-pressure, demanding markets (China, UAE, etc.) Strong organizational and problem-solving skills — ability to thrive under pressure. A sense of ownership — you fix, you deliver, you don’t wait to be told. Nice to Have Experience with tools like ClickUp, HubSpot, Slack, Google Workspace. Familiarity with creative, development, and marketing workflows. Basic understanding of SEO, social media, and branding concepts. Growth Track At Epirco, we don’t just fill seats, we grow leaders. Your success in this role opens clear paths to: Senior Project Manager: Expand your portfolio, lead larger & more complex accounts. General Manager: Run an entire pod or regional team. Director of Client Services: Shape client strategy across markets, oversee multiple PMs & pods. Partner/Profit-Sharing Roles: For those who prove indispensable over time. We invest in people who own their outcomes and raise the bar and we reward those who make themselves indispensable to the team and the clients. About Epirco Group Epirco Group, a global consulting and digital execution company, operates offices in the New York, Tampa, Buenos Aires, Dubai, Moscow, Delhi, and Colombo. We empower organizations in sectors like real estate, finance, infrastructure, and health to scale using digital strategy, CRM automation, and performance-based marketing. With over 80 team members across 5 countries, our clients benefit from a unique combination of localized support and enterprise-grade systems. Why Join Us? We are a global leader in growth consulting, driving innovative and strategic solutions for businesses across industries. Our expertise spans digital transformation, operational efficiency, and creative innovation, making us a trusted partner for our clients. Epirco Group encompasses multiple specialized divisions. This diversity allows employees to work on a variety of projects, fostering professional growth and skill development. We embrace cutting-edge technologies and strategies to stay ahead of the curve. With offices in key locations worldwide, Epirco Group provides exposure to international projects and clients, enabling a broader professional experience. Our data-driven HR practices focus on productivity, efficiency, and employee well-being. We recognize and reward high performers while creating a supportive environment for career advancement. At Epirco, you’ll work on challenging, high-value projects that make a tangible difference for businesses. Our approach to client engagement ensures that every employee’s contributions are impactful and recognized. As a well-established organization, Epirco Group offers job security alongside opportunities for upward mobility within the company. Collaboration is at the heart of our operations, fostering strong teamwork across departments while encouraging innovation and independent thinking. Employee First Organization We take pride in offering a comprehensive set of benefits that prioritize the safety, well-being, and professional growth of our employees. Below are the benefits you will receive upon joining our team: Personal Accidental Death Cover Total Permanent Disability Cover Partial Permanent Disability Cover Air Accident Death Cover Golden Hour Cashless Treatment (After Accident Personal Accident Insurance & Permanent Total Disability Cover Clean Personal Loan Facility Annual Performance-Based Bonus Child’s Educational Assistance Life Insurance Cashless Medical Insurance Join Epirco Group to become part of a forward-thinking, dynamic organization where your skills and efforts are recognized, rewarded, and nurtured for long-term success.
Role Description This is a full-time on-site role for a Social Media Manager located in our Delhi office. The Social Media Manager will be responsible for day-to-day tasks associated with social media marketing, communication, content strategy, social media optimization, and writing. Qualifications Social Media Marketing and Communication skills Content Strategy and Writing skills Social Media Optimization (SMO) skills Excellent written and verbal communication skills Should be a Canva PRO Ability to work collaboratively in a team Strong analytical and problem-solving skills Passion for storytelling and connecting with audiences. Ability to adapt strategies to changing platform algorithms and user behaviors. Analytical mindset to translate data into actionable insights. Responsibilities Strategy Development Develop and execute social media strategies aligned with overall business goals. Identify target audience preferences and trends to create a tailored content strategy. Set key performance indicators (KPIs) and metrics for measuring social media campaign success. Content Creation and Planning Plan and create content calendars for consistent posting across platforms. Collaborate with graphic designers and content writers to produce high-quality, engaging posts. Ensure that all content adheres to brand voice, tone, and guidelines. Campaign Management Launch and manage social media campaigns to promote products, services, or events. Optimize campaigns to drive engagement, reach, and conversions. Conduct A/B testing for ads and organic posts to improve performance. Community Engagement Monitor and respond to comments, messages, and mentions across all platforms. Foster a sense of community by engaging with followers and influencers. Manage online reputation by addressing negative feedback professionally. Analytics and Reporting Track and analyze performance metrics (e.g., reach, engagement, conversions). Prepare detailed reports with actionable insights for stakeholders. Use analytics tools (e.g., Hootsuite, Sprout Social, or native platform insights) to refine strategies. Platform Management Maintain up-to-date knowledge of platform-specific algorithms, trends, and features (e.g., Instagram Reels, TikTok trends, LinkedIn updates). Optimize profiles and pages for visibility and branding consistency. Ensure social media platforms are integrated with the broader digital marketing strategy. Collaboration Work closely with marketing, content, and design teams to ensure cohesive branding. Coordinate with paid media specialists for aligned organic and paid campaigns. Collaborate with customer support to address inquiries or issues via social channels. Trend Monitoring and Innovation Stay informed about industry trends, competitor strategies, and new tools. Experiment with emerging platforms or formats. Innovate ways to enhance audience interaction and engagement. Paid Social Media Management Create and manage paid ad campaigns across platforms like Facebook, Instagram, and LinkedIn. Monitor ad performance and budget utilization. Optimize targeting, bidding, and creative to maximize ROI. Crisis Management Act quickly and professionally to manage any social media crises. Escalate significant issues to leadership while maintaining transparency with followers. Compliance and Best Practices Ensure all content adheres to legal and ethical guidelines. Stay updated on platform-specific policies and privacy regulations (e.g., GDPR, FTC guidelines). Maintain proper usage of licensed content, hashtags, and copyright regulations. Growth Track: If you perform well, deliver campaigns independently, and reduce cost-per-lead month on month — we’ll back your growth with cash, upskilling, and cross-country exposure. If you want promotions without results, don't apply. About Epirco Group Epirco Group, a global consulting and digital execution company, operates offices in the New York, Tampa, Buenos Aires, Dubai, Moscow, Delhi, and Colombo. We empower organizations in sectors like real estate, finance, infrastructure, and health to scale using digital strategy, CRM automation, and performance-based marketing. With over 80 team members across 5 countries, our clients benefit from a unique combination of localized support and enterprise-grade systems. Why Join Us? We are a global leader in growth consulting, driving innovative and strategic solutions for businesses across industries. Our expertise spans digital transformation, operational efficiency, and creative innovation, making us a trusted partner for our clients. Epirco Group encompasses multiple specialized divisions. This diversity allows employees to work on a variety of projects, fostering professional growth and skill development. We embrace cutting-edge technologies and strategies to stay ahead of the curve. With offices in key locations worldwide, Epirco Group provides exposure to international projects and clients, enabling a broader professional experience. Our data-driven HR practices focus on productivity, efficiency, and employee well-being. We recognize and reward high performers while creating a supportive environment for career advancement. At Epirco, you’ll work on challenging, high-value projects that make a tangible difference for businesses. Our approach to client engagement ensures that every employee’s contributions are impactful and recognized. As a well-established organization, Epirco Group offers job security alongside opportunities for upward mobility within the company. Collaboration is at the heart of our operations, fostering strong teamwork across departments while encouraging innovation and independent thinking. Employee First Organization We take pride in offering a comprehensive set of benefits that prioritize the safety, well-being, and professional growth of our employees. Below are the benefits you will receive upon joining our team: Personal Accidental Death Cover Total Permanent Disability Cover Partial Permanent Disability Cover Air Accident Death Cover Golden Hour Cashless Treatment (After Accident Personal Accident Insurance & Permanent Total Disability Cover Clean Personal Loan Facility Annual Performance-Based Bonus Child’s Educational Assistance Life Insurance Cashless Medical Insurance Join Epirco Group to become part of a forward-thinking, dynamic organization where your skills and efforts are recognized, rewarded, and nurtured for long-term success. NOTE: Only candidates with prior experience in a Digital Agency, Creative Agency, or IT Company should apply. Job Types: Full-time, Permanent
Role Description This is a full-time on-site role for a Social Media Manager located in our Delhi office. The Social Media Manager will be responsible for day-to-day tasks associated with social media marketing, communication, content strategy, social media optimization, and writing. Qualifications Social Media Marketing and Communication skills Content Strategy and Writing skills Social Media Optimization (SMO) skills Excellent written and verbal communication skills Should be a Canva PRO Ability to work collaboratively in a team Strong analytical and problem-solving skills Passion for storytelling and connecting with audiences. Ability to adapt strategies to changing platform algorithms and user behaviors. Analytical mindset to translate data into actionable insights. Responsibilities Strategy Development Develop and execute social media strategies aligned with overall business goals. Identify target audience preferences and trends to create a tailored content strategy. Set key performance indicators (KPIs) and metrics for measuring social media campaign success. Content Creation and Planning Plan and create content calendars for consistent posting across platforms. Collaborate with graphic designers and content writers to produce high-quality, engaging posts. Ensure that all content adheres to brand voice, tone, and guidelines. Campaign Management Launch and manage social media campaigns to promote products, services, or events. Optimize campaigns to drive engagement, reach, and conversions. Conduct A/B testing for ads and organic posts to improve performance. Community Engagement Monitor and respond to comments, messages, and mentions across all platforms. Foster a sense of community by engaging with followers and influencers. Manage online reputation by addressing negative feedback professionally. Analytics and Reporting Track and analyze performance metrics (e.g., reach, engagement, conversions). Prepare detailed reports with actionable insights for stakeholders. Use analytics tools (e.g., Hootsuite, Sprout Social, or native platform insights) to refine strategies. Platform Management Maintain up-to-date knowledge of platform-specific algorithms, trends, and features (e.g., Instagram Reels, TikTok trends, LinkedIn updates). Optimize profiles and pages for visibility and branding consistency. Ensure social media platforms are integrated with the broader digital marketing strategy. Collaboration Work closely with marketing, content, and design teams to ensure cohesive branding. Coordinate with paid media specialists for aligned organic and paid campaigns. Collaborate with customer support to address inquiries or issues via social channels. Trend Monitoring and Innovation Stay informed about industry trends, competitor strategies, and new tools. Experiment with emerging platforms or formats. Innovate ways to enhance audience interaction and engagement. Paid Social Media Management Create and manage paid ad campaigns across platforms like Facebook, Instagram, and LinkedIn. Monitor ad performance and budget utilization. Optimize targeting, bidding, and creative to maximize ROI. Crisis Management Act quickly and professionally to manage any social media crises. Escalate significant issues to leadership while maintaining transparency with followers. Compliance and Best Practices Ensure all content adheres to legal and ethical guidelines. Stay updated on platform-specific policies and privacy regulations (e.g., GDPR, FTC guidelines). Maintain proper usage of licensed content, hashtags, and copyright regulations. Growth Track: If you perform well, deliver campaigns independently, and reduce cost-per-lead month on month we'll back your growth with cash, upskilling, and cross-country exposure. If you want promotions without results, don't apply. About Epirco Group Epirco Group, a global consulting and digital execution company, operates offices in the New York, Tampa, Buenos Aires, Dubai, Moscow, Delhi, and Colombo. We empower organizations in sectors like real estate, finance, infrastructure, and health to scale using digital strategy, CRM automation, and performance-based marketing. With over 80 team members across 5 countries, our clients benefit from a unique combination of localized support and enterprise-grade systems. Why Join Us We are a global leader in growth consulting, driving innovative and strategic solutions for businesses across industries. Our expertise spans digital transformation, operational efficiency, and creative innovation, making us a trusted partner for our clients. Epirco Group encompasses multiple specialized divisions. This diversity allows employees to work on a variety of projects, fostering professional growth and skill development. We embrace cutting-edge technologies and strategies to stay ahead of the curve. With offices in key locations worldwide, Epirco Group provides exposure to international projects and clients, enabling a broader professional experience. Our data-driven HR practices focus on productivity, efficiency, and employee well-being. We recognize and reward high performers while creating a supportive environment for career advancement. At Epirco, you'll work on challenging, high-value projects that make a tangible difference for businesses. Our approach to client engagement ensures that every employee's contributions are impactful and recognized. As a well-established organization, Epirco Group offers job security alongside opportunities for upward mobility within the company. Collaboration is at the heart of our operations, fostering strong teamwork across departments while encouraging innovation and independent thinking. Employee First Organization We take pride in offering a comprehensive set of benefits that prioritize the safety, well-being, and professional growth of our employees. Below are the benefits you will receive upon joining our team: Personal Accidental Death Cover Total Permanent Disability Cover Partial Permanent Disability Cover Air Accident Death Cover Golden Hour Cashless Treatment (After Accident Personal Accident Insurance & Permanent Total Disability Cover Clean Personal Loan Facility Annual Performance-Based Bonus Child's Educational Assistance Life Insurance Cashless Medical Insurance Join Epirco Groupto become part of a forward-thinking, dynamic organization where your skills and efforts are recognized, rewarded, and nurtured for long-term success. NOTE: Only candidates with prior experience in a Digital Agency, Creative Agency, or IT Company should apply. Job Types: Full-time, Permanent
Role Description This is a full-time on-site role for a Social Media Manager located in our Delhi office. The Social Media Manager will be responsible for day-to-day tasks associated with social media marketing, communication, content strategy, social media optimization, and writing. Qualifications Social Media Marketing and Communication skills Content Strategy and Writing skills Social Media Optimization (SMO) skills Excellent written and verbal communication skills Should be a Canva PRO Ability to work collaboratively in a team Strong analytical and problem-solving skills Passion for storytelling and connecting with audiences. Ability to adapt strategies to changing platform algorithms and user behaviors. Analytical mindset to translate data into actionable insights. Responsibilities Strategy Development Develop and execute social media strategies aligned with overall business goals. Identify target audience preferences and trends to create a tailored content strategy. Set key performance indicators (KPIs) and metrics for measuring social media campaign success. Content Creation and Planning Plan and create content calendars for consistent posting across platforms. Collaborate with graphic designers and content writers to produce high-quality, engaging posts. Ensure that all content adheres to brand voice, tone, and guidelines. Campaign Management Launch and manage social media campaigns to promote products, services, or events. Optimize campaigns to drive engagement, reach, and conversions. Conduct A/B testing for ads and organic posts to improve performance. Community Engagement Monitor and respond to comments, messages, and mentions across all platforms. Foster a sense of community by engaging with followers and influencers. Manage online reputation by addressing negative feedback professionally. Analytics and Reporting Track and analyze performance metrics (e.g., reach, engagement, conversions). Prepare detailed reports with actionable insights for stakeholders. Use analytics tools (e.g., Hootsuite, Sprout Social, or native platform insights) to refine strategies. Platform Management Maintain up-to-date knowledge of platform-specific algorithms, trends, and features (e.g., Instagram Reels, TikTok trends, LinkedIn updates). Optimize profiles and pages for visibility and branding consistency. Ensure social media platforms are integrated with the broader digital marketing strategy. Collaboration Work closely with marketing, content, and design teams to ensure cohesive branding. Coordinate with paid media specialists for aligned organic and paid campaigns. Collaborate with customer support to address inquiries or issues via social channels. Trend Monitoring and Innovation Stay informed about industry trends, competitor strategies, and new tools. Experiment with emerging platforms or formats. Innovate ways to enhance audience interaction and engagement. Paid Social Media Management Create and manage paid ad campaigns across platforms like Facebook, Instagram, and LinkedIn. Monitor ad performance and budget utilization. Optimize targeting, bidding, and creative to maximize ROI. Crisis Management Act quickly and professionally to manage any social media crises. Escalate significant issues to leadership while maintaining transparency with followers. Compliance and Best Practices Ensure all content adheres to legal and ethical guidelines. Stay updated on platform-specific policies and privacy regulations (e.g., GDPR, FTC guidelines). Maintain proper usage of licensed content, hashtags, and copyright regulations. Growth Track: If you perform well, deliver campaigns independently, and reduce cost-per-lead month on month — we’ll back your growth with cash, upskilling, and cross-country exposure. If you want promotions without results, don't apply. About Epirco Group Epirco Group, a global consulting and digital execution company, operates offices in the New York, Tampa, Buenos Aires, Dubai, Moscow, Delhi, and Colombo. We empower organizations in sectors like real estate, finance, infrastructure, and health to scale using digital strategy, CRM automation, and performance-based marketing. With over 80 team members across 5 countries, our clients benefit from a unique combination of localized support and enterprise-grade systems. Why Join Us? We are a global leader in growth consulting, driving innovative and strategic solutions for businesses across industries. Our expertise spans digital transformation, operational efficiency, and creative innovation, making us a trusted partner for our clients. Epirco Group encompasses multiple specialized divisions. This diversity allows employees to work on a variety of projects, fostering professional growth and skill development. We embrace cutting-edge technologies and strategies to stay ahead of the curve. With offices in key locations worldwide, Epirco Group provides exposure to international projects and clients, enabling a broader professional experience. Our data-driven HR practices focus on productivity, efficiency, and employee well-being. We recognize and reward high performers while creating a supportive environment for career advancement. At Epirco, you’ll work on challenging, high-value projects that make a tangible difference for businesses. Our approach to client engagement ensures that every employee’s contributions are impactful and recognized. As a well-established organization, Epirco Group offers job security alongside opportunities for upward mobility within the company. Collaboration is at the heart of our operations, fostering strong teamwork across departments while encouraging innovation and independent thinking. Employee First Organization We take pride in offering a comprehensive set of benefits that prioritize the safety, well-being, and professional growth of our employees. Below are the benefits you will receive upon joining our team: Personal Accidental Death Cover Total Permanent Disability Cover Partial Permanent Disability Cover Air Accident Death Cover Golden Hour Cashless Treatment (After Accident Personal Accident Insurance & Permanent Total Disability Cover Clean Personal Loan Facility Annual Performance-Based Bonus Child’s Educational Assistance Life Insurance Cashless Medical Insurance Join Epirco Group to become part of a forward-thinking, dynamic organization where your skills and efforts are recognized, rewarded, and nurtured for long-term success. NOTE: Only candidates with prior experience in a Digital Agency, Creative Agency, or IT Company should apply. Job Types: Full-time, Permanent
Role Description Epirco Group is seeking a highly capable, exceptionally organized professional to serve as the Executive Assistant & HR Operations Manager , a dual-role position that directly supports our CEO while overseeing key HR and operational functions across the organization. This is not a typical EA role and not a traditional HR role . It is a high-trust , high-impact , execution-heavy position for someone who can think strategically, act independently, and run operations with precision. You will be the CEO’s right hand—managing priorities, coordinating across teams, strengthening internal processes—while also owning HR operations, performance tracking, and people management systems. This role is ideal for someone who enjoys wearing multiple hats, thrives in fast-paced environments, and is ready to play a core role in scaling a global organization. Responsibilities Manage the CEO’s daily schedule, appointments, calls, and travel across multiple time zones. Prioritize and triage incoming communication; draft responses on behalf of the CEO. Prepare reports, decks, briefing notes, and confidential documents. Track and follow up on key deliverables, deadlines, and strategic initiatives. Serve as the executive liaison for internal teams, clients, and external partners. Coordinate special projects and handle operational firefighting as required. Ensure the CEO’s time is optimized and aligned with business goals. Manage end-to-end recruitment: job postings, screening, scheduling, interviews, and onboarding. Maintain and enforce HR policies tailored for a high-performance digital environment. Track attendance, payroll inputs, leave management, and compliance with Indian labor laws. Manage employee offboarding, documentation, and exit formalities. Plan and execute employee engagement and culture-building activities. Protect confidentiality and maintain accurate employee records. Monitor team performance daily using ClickUp and other tools. Prepare monthly employee performance reports, scoring productivity, quality, and behavior. Identify performance gaps and coordinate with managers for improvement plans. Assess workload distribution and support resource planning and hiring pipelines. Flag potential risks (attrition, performance drops, behavioral concerns) early. Review daily project progress, identify delays, and follow up with managers for updates. Ensure client communication timelines are met—especially responding to emails within set SLAs. Prepare and verify client-facing monthly timesheets with accurate hours logged. Maintain workflow discipline, ensuring internal processes are followed. Coordinate operational documentation and enforce high standards across teams. Create monthly reports on team efficiency, HR metrics, and project performance. Provide insights to leadership for improving output, morale, and operational smoothness. Track HR analytics, recruitment funnel data, and workforce KPIs. Maintain organized dashboards for the CEO’s review. Qualifications Bachelor’s degree in HR, Business Administration, Management, or related field. 3–6 years of combined experience in Executive Assistance , HR Operations , or Agency/IT Operations . Experience working in a Digital Agency, Creative Agency, SaaS, IT Services, or Consulting firm (mandatory). Advanced skills in ClickUp, HubSpot, Google Workspace, and productivity tools. Strong communication (written + verbal), organizational, and multitasking skills. Ability to handle sensitive information with complete discretion. Proactive, resourceful, and capable of operating independently. Strong analytical ability with experience in reporting, dashboards, and data-driven decision-making. Familiarity with AI tools, workflow automation, and modern collaboration systems is a plus. Flexibility to be available on-call during non-standard hours (critical for this role). Growth Track: If you perform well, deliver campaigns independently, and reduce cost-per-lead month on month — we’ll back your growth with cash, upskilling, and cross-country exposure. If you want promotions without results, don't apply. About Epirco Group Epirco Group, a global consulting and digital execution company, operates offices in the New York, Tampa, Buenos Aires, Dubai, Moscow, Delhi, and Colombo. We empower organizations in sectors like real estate, finance, infrastructure, and health to scale using digital strategy, CRM automation, and performance-based marketing. With over 80 team members across 5 countries, our clients benefit from a unique combination of localized support and enterprise-grade systems. Why Join Us? We are a global leader in growth consulting, driving innovative and strategic solutions for businesses across industries. Our expertise spans digital transformation, operational efficiency, and creative innovation, making us a trusted partner for our clients. Epirco Group encompasses multiple specialized divisions. This diversity allows employees to work on a variety of projects, fostering professional growth and skill development. We embrace cutting-edge technologies and strategies to stay ahead of the curve. With offices in key locations worldwide, Epirco Group provides exposure to international projects and clients, enabling a broader professional experience. Our data-driven HR practices focus on productivity, efficiency, and employee well-being. We recognize and reward high performers while creating a supportive environment for career advancement. At Epirco, you’ll work on challenging, high-value projects that make a tangible difference for businesses. Our approach to client engagement ensures that every employee’s contributions are impactful and recognized. As a well-established organization, Epirco Group offers job security alongside opportunities for upward mobility within the company. Collaboration is at the heart of our operations, fostering strong teamwork across departments while encouraging innovation and independent thinking. Employee First Organization We take pride in offering a comprehensive set of benefits that prioritize the safety, well-being, and professional growth of our employees. Below are the benefits you will receive upon joining our team: Personal Accidental Death Cover Total Permanent Disability Cover Partial Permanent Disability Cover Air Accident Death Cover Golden Hour Cashless Treatment (After Accident Personal Accident Insurance & Permanent Total Disability Cover Clean Personal Loan Facility Annual Performance-Based Bonus Child’s Educational Assistance Life Insurance Cashless Medical Insurance Join Epirco Group to become part of a forward-thinking, dynamic organization where your skills and efforts are recognized, rewarded, and nurtured for long-term success. NOTE: Only candidates with prior experience in a Digital Agency, Creative Agency, or IT Company should apply. Job Types: Full-time, Permanent
Role Description Epirco Group is seeking a highly capable, exceptionally organized professional to serve as the Executive Assistant & HR Operations Manager , a dual-role position that directly supports our CEO while overseeing key HR and operational functions across the organization. This is not a typical EA role and not a traditional HR role . It is a high-trust , high-impact , execution-heavy position for someone who can think strategically, act independently, and run operations with precision. You will be the CEO's right handmanaging priorities, coordinating across teams, strengthening internal processeswhile also owning HR operations, performance tracking, and people management systems. This role is ideal for someone who enjoys wearing multiple hats, thrives in fast-paced environments, and is ready to play a core role in scaling a global organization. Responsibilities Manage the CEO's daily schedule, appointments, calls, and travel across multiple time zones. Prioritize and triage incoming communication; draft responses on behalf of the CEO. Prepare reports, decks, briefing notes, and confidential documents. Track and follow up on key deliverables, deadlines, and strategic initiatives. Serve as the executive liaison for internal teams, clients, and external partners. Coordinate special projects and handle operational firefighting as required. Ensure the CEO's time is optimized and aligned with business goals. Manage end-to-end recruitment: job postings, screening, scheduling, interviews, and onboarding. Maintain and enforce HR policies tailored for a high-performance digital environment. Track attendance, payroll inputs, leave management, and compliance with Indian labor laws. Manage employee offboarding, documentation, and exit formalities. Plan and execute employee engagement and culture-building activities. Protect confidentiality and maintain accurate employee records. Monitor team performance daily using ClickUp and other tools. Prepare monthly employee performance reports, scoring productivity, quality, and behavior. Identify performance gaps and coordinate with managers for improvement plans. Assess workload distribution and support resource planning and hiring pipelines. Flag potential risks (attrition, performance drops, behavioral concerns) early. Review daily project progress, identify delays, and follow up with managers for updates. Ensure client communication timelines are metespecially responding to emails within set SLAs. Prepare and verify client-facing monthly timesheets with accurate hours logged. Maintain workflow discipline, ensuring internal processes are followed. Coordinate operational documentation and enforce high standards across teams. Create monthly reports on team efficiency, HR metrics, and project performance. Provide insights to leadership for improving output, morale, and operational smoothness. Track HR analytics, recruitment funnel data, and workforce KPIs. Maintain organized dashboards for the CEO's review. Qualifications Bachelor's degree in HR, Business Administration, Management, or related field. 36 years of combined experience in Executive Assistance , HR Operations , or Agency/IT Operations . Experience working in a Digital Agency, Creative Agency, SaaS, IT Services, or Consulting firm (mandatory). Advanced skills in ClickUp, HubSpot, Google Workspace, and productivity tools. Strong communication (written + verbal), organizational, and multitasking skills. Ability to handle sensitive information with complete discretion. Proactive, resourceful, and capable of operating independently. Strong analytical ability with experience in reporting, dashboards, and data-driven decision-making. Familiarity with AI tools, workflow automation, and modern collaboration systems is a plus. Flexibility to be available on-call during non-standard hours (critical for this role). Growth Track: If you perform well, deliver campaigns independently, and reduce cost-per-lead month on month we'll back your growth with cash, upskilling, and cross-country exposure. If you want promotions without results, don't apply. About Epirco Group Epirco Group, a global consulting and digital execution company, operates offices in the New York, Tampa, Buenos Aires, Dubai, Moscow, Delhi, and Colombo. We empower organizations in sectors like real estate, finance, infrastructure, and health to scale using digital strategy, CRM automation, and performance-based marketing. With over 80 team members across 5 countries, our clients benefit from a unique combination of localized support and enterprise-grade systems. Why Join Us We are a global leader in growth consulting, driving innovative and strategic solutions for businesses across industries. Our expertise spans digital transformation, operational efficiency, and creative innovation, making us a trusted partner for our clients. Epirco Group encompasses multiple specialized divisions. This diversity allows employees to work on a variety of projects, fostering professional growth and skill development. We embrace cutting-edge technologies and strategies to stay ahead of the curve. With offices in key locations worldwide, Epirco Group provides exposure to international projects and clients, enabling a broader professional experience. Our data-driven HR practices focus on productivity, efficiency, and employee well-being. We recognize and reward high performers while creating a supportive environment for career advancement. At Epirco, you'll work on challenging, high-value projects that make a tangible difference for businesses. Our approach to client engagement ensures that every employee's contributions are impactful and recognized. As a well-established organization, Epirco Group offers job security alongside opportunities for upward mobility within the company. Collaboration is at the heart of our operations, fostering strong teamwork across departments while encouraging innovation and independent thinking. Employee First Organization We take pride in offering a comprehensive set of benefits that prioritize the safety, well-being, and professional growth of our employees. Below are the benefits you will receive upon joining our team: Personal Accidental Death Cover Total Permanent Disability Cover Partial Permanent Disability Cover Air Accident Death Cover Golden Hour Cashless Treatment (After Accident Personal Accident Insurance & Permanent Total Disability Cover Clean Personal Loan Facility Annual Performance-Based Bonus Child's Educational Assistance Life Insurance Cashless Medical Insurance Join Epirco Groupto become part of a forward-thinking, dynamic organization where your skills and efforts are recognized, rewarded, and nurtured for long-term success. NOTE: Only candidates with prior experience in a Digital Agency, Creative Agency, or IT Company should apply. Job Types: Full-time, Permanent