EPACS Training & Recruitment Services

Zoho ServiceDesk Plus (SDP) Administration Deluge Scripting (Zoho automation workflows) Zoho Creator / Desk / CRM Integration (if applicable) ITSM / Ticketing Workflow Configuration Role Description This is a full-time, on-site role for a Zoho SDP Admin. The Zoho SDP Admin will be responsible for managing and configuring Zoho SDP, providing administrative assistance, analyzing system requirements, offering customer service support, and collaborating with the finance team. This role requires attention to detail, strong problem-solving skills, and the ability to work effectively within a team. Qualifications Strong Communication skills Excellent Analytical Skills Experience in Administrative Assistance Customer Service expertise Basic understanding of Finance Bachelor's degree in a related field is preferred Proficiency in using Zoho SDP and other relevant software tools Ability to work independently and as part of a team Strong organizational and multitasking abilities